Episode 62
Empowering Women in SaaS: Building Community and Business with HighLevel
62 - Empowering Women in SaaS: Building Community and Business with HighLevel
In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Kristine L’Estrange, a dynamic force in the HighLevel community. Kristine is known for her work with L’Estrange Digital Marketing in New Zealand and her initiative, Women of GHL. The conversation delves into Kristine's journey from financial planning to digital marketing, her discovery of HighLevel, and her passion for building communities and empowering women in tech.
Special Offer 🤩📣
Kristine invites all women using HighLevel to join the Women of GHL community for support, collaboration, and growth. Visit the Facebook group "Women of Go High Level" on Facebook to become part of this empowering network.
Also Kristine created a group for all Kiwi GHL users. If you are interested in joining the community search High Level New Zealand (GHL HighLevel NZ)
👉 To learn more go to https://highlevelexperience.com/kristine
About Kristine L’Estrange
Kristine L’Estrange is the founder of L’Estrange Digital Marketing and the Women of GHL community. Based in New Zealand, she is passionate about empowering women in tech and leveraging HighLevel to drive business success.
Highlights 🔥
Key points we talked about in this pilot episode!
- 👉 [00:01:00] Kristine's Journey to HighLevel - Kristine shares her backstory, moving from financial planning in Canberra to digital marketing in New Zealand, and how COVID-19 influenced her family's relocation.
- 👉 [00:03:00] Transition to Digital Marketing - Kristine discusses her initial steps into digital marketing through Facebook ads and the importance of having good systems for successful campaigns.
- 👉 [00:04:00] Discovering GHL - Kristine describes her discovery of Go High Level (GHL) and how it became a pivotal tool in her business, leading to her certification in early 2024.
- 👉 [00:15:00] Women of GHL Community - The creation and growth of the Women of GHL community, a supportive space for women using HighLevel, and the unique challenges faced by women in tech.
- 👉 [00:20:00] AI and Automation in Business - Kristine and Vit discuss the role of AI and automation in managing multiple ventures, including the use of ChatGPT and Mind Pal to enhance business efficiency.
- 👉 [00:28:00] High Level Certification Program - Kristine shares her experience with the HighLevel certification program, the rigorous nature of the exam, and the benefits it has brought to her business.
- 👉 [00:58:00] The Beef: Constructive Feedback - Kristine highlights the need for landscape proposals in HighLevel's document feature, encouraging listeners to support this idea on the HighLevel ideas board.
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More info about this episode:
- Type: Audio (Explicit )
- Link: https://podcast.highlevelexperience.com/episode/empowering-women-in-saas-building-community-and-business-with-highlevel
- Authors: Vit Muller
- Copyright 2024 vitmuller.com | highlevelexperience.com
Transcript
Good, everybody, Welcome back to another episode
Vit Muller:on High Level Experience podcast.
Vit Muller:I'm super pumped for today's episode because we've got someone joining
Vit Muller:us who's doing some seriously cool things in the high level space.
Vit Muller:you probably know her from woman of GHL Grow Flow SaaS or her
Vit Muller:agency work with L’Estrange Digital Marketing over in New Zealand.
Vit Muller:She's been making moves not just building businesses, but building community and
Vit Muller:really leading the way for more women stepping into the tech and SaaS world.
Vit Muller:We're going to dig into her journey, the lessons she's learned, and some of the
Vit Muller:tools and tactics she's using right now.
Vit Muller:Let's get into it.
Vit Muller:Please welcome to the show, Kristine L’Estrange
Vit Muller:Kristine L’Estrange: hi.
Vit Muller:Thanks so much for having me, Vic.
Vit Muller:Wonderful to be here.
Vit Muller:Yeah, great to, great to have you, Kristine.
Vit Muller:I know we, we caught up in Sydney at, SaaSpreneur, which was nice.
Vit Muller:I don't think I've met you before the Sydney, so it's just, just to show
Vit Muller:there's so many amazing people that I still haven't met, and, yeah, it's nice.
Vit Muller:Kristine L’Estrange: Yeah.
Vit Muller:it was great to have time with you in Sydney for sure.
Vit Muller:Yeah.
Vit Muller:so Kristine, what, what's been your journey to, into high level?
Vit Muller:Like, what can you, can you give us a bit of a backstory?
Vit Muller:Kristine L’Estrange: Yeah, sure.
Vit Muller:so I was living over by you in Canberra.
Vit Muller:that's my hometown and where Vit is living right now.
Vit Muller:and I was working financial planning.
Vit Muller:I was there working for about 10 years and, the heartstrings pulled over.
Vit Muller:COVID.
Vit Muller:my husband is a Kiwi and we used to get back really often, you know,
Vit Muller:every, probably not twice a year, but twice every 18 months or so.
Vit Muller:And of course we were completely locked out of New Zealand, over COVID.
Vit Muller:And so heartstrings were really pulling and we made the decision as a family.
Vit Muller:soon as, Jacinda Ardern, the Prime Minister of New Zealand, opened
Vit Muller:the doors to the rest of the world.
Vit Muller:New Zealand was very shut off during the Pandemic and they had almost no COVID
Vit Muller:that we would, get straight back in.
Vit Muller:So we got the family together.
Vit Muller:my husband said, to his employer, I'm off.
Vit Muller:Like, do what you like.
Vit Muller:And they decided to make a new role for him remotely, which was fantastic.
Vit Muller:And he's still in that job, I think 17 years or something like that.
Vit Muller:and over to New Zealand became, and at the time I looked at applying for comparable
Vit Muller:roles to what I was doing over in Canberra and realized that I was gonna get paid
Vit Muller:half what I was in Canberra, and also be new in a new, new job, having to, you
Vit Muller:know, earn my right for work from home privileges and those sorts of things
Vit Muller:that I'd really enjoyed having, from a very supportive employers in Canberra.
Vit Muller:And yeah, I thought there has to be another way.
Vit Muller:There has to be another way.
Vit Muller:My children were in preschool at the time as well too, so quite a demanding
Vit Muller:time when you've got like half days, early those sorts of things too.
Vit Muller:The worst time to be moving really.
Vit Muller:and so I did a, short Facebook ads course.
Vit Muller:and I started running Facebook ads for people here locally.
Vit Muller:and then as part of that I realized very quickly that to run successful
Vit Muller:Facebook ads, we need good systems.
Vit Muller:and then at the time, back in the olden days, four years ago or something like
Vit Muller:that, I thought there has to be an answer to this problem and I cannot be the
Vit Muller:only person on the planet that saw this.
Vit Muller:And of course I wasn't.
Vit Muller:and I found Groove Funnels, and I thought perhaps this is my answer.
Vit Muller:Lifetime, lifetime buy license.
Vit Muller:and it was pretty clunky.
Vit Muller:I don't love it.
Vit Muller:I think some people from time to time I hair are still on it.
Vit Muller:I think it's still around, but it wasn't my jam.
Vit Muller:and then of course I trialed ClickFunnels.
Vit Muller:and then I found GHL or GHL found me probably, in a Facebook ad, no doubt.
Vit Muller:And I thought this has to be a scam.
Vit Muller:This, this can't be real.
Vit Muller:This can't be the solution to all of my problems at this $97 price point, which
Vit Muller:was still the price four years ago.
Vit Muller:They've not raised their prices since.
Vit Muller:and you know, that brings us, I guess, to hear where we are today.
Vit Muller:you know, I quickly loved GHL, got all my clients on it and really drilled into
Vit Muller:it as a system just like I did with my financial planning software, I guess.
Vit Muller:and then did the certification in early 2024 when they, brought it out.
Vit Muller:Yeah.
Vit Muller:Nice.
Vit Muller:So the main thing I'm getting from this is family is everything you realize,
Vit Muller:you know, your husband's family in New Zealand, you were missing them and
Vit Muller:that's why you moved back over there.
Vit Muller:We're actually going through something similar right now where we were living
Vit Muller:in Czech Republic for two and a half years after being, you know, in Australia
Vit Muller:for, when did we leave at 12 years?
Vit Muller:and now we're realizing we are actually gonna go back 'cause
Vit Muller:we don't have a family here.
Vit Muller:And it's something, it's interesting when you, once you have children
Vit Muller:and all that, it's just, you just realize more and more how important
Vit Muller:it's to be close to your family.
Vit Muller:So I can totally relate, to what you, what you're saying and, you
Vit Muller:know, being stuck here, especially COVID just highlights it, right?
Vit Muller:Kristine L’Estrange: That's right.
Vit Muller:But look, to be fair, I do really miss my family in Canberra as well.
Vit Muller:right.
Vit Muller:Yes.
Vit Muller:Of course it's, yeah.
Vit Muller:Well, at
Vit Muller:Kristine L’Estrange: I don't want them to listen think.
Vit Muller:I don't just love them.
Vit Muller:But yeah, we're a lot closer than, Czech Republic, which is a good thing.
Vit Muller:And I was able to spend some time with them after SaaSpreneur in
Vit Muller:Sydney too, which is really good.
Vit Muller:And, and I do have lots of clients in in Australia and, and, and
Vit Muller:Canberra as well, which is great.
Vit Muller:So the more I get over the better.
Vit Muller:I didn't quite get that transition.
Vit Muller:maybe I missed it, but, so you were in financial planning in
Vit Muller:Canberra, working for somebody, and you transitioned into running ads.
Vit Muller:What was that?
Vit Muller:what's the segue from that?
Vit Muller:Kristine L’Estrange: Yeah.
Vit Muller:So, I guess a lot of the time in my financial planning job, we were
Vit Muller:investing people's money and then to do that we'd need to, Review into
Vit Muller:valuation of different shares and managed funds and things like that.
Vit Muller:So I was always thinking about the future growth of businesses and in
Vit Muller:that, in that role, it was publicly listed companies that I, and I quickly
Vit Muller:knew that, you know, putting out a new division and putting a half decent
Vit Muller:management team in it and a little bit of money into marketing was absolutely
Vit Muller:the answer to increasing the value of the company, increasing the dividend
Vit Muller:or the, the revenue that was coming in.
Vit Muller:And I noted by pouring over annual reports and all that sort of thing
Vit Muller:of publicly listed companies, how, they would plan their growth.
Vit Muller:and then we'd, you know, read through and put investors money into it and bill for
Vit Muller:their retirement and things like that.
Vit Muller:And so I thought, oh, how does smaller businesses that you know aren't publicly
Vit Muller:listed, how do they plan their growth?
Vit Muller:Do they do it the same way?
Vit Muller:And I quickly realized that it's sort of not quite the same when it's just like
Vit Muller:mom and dad, smaller businesses, with their own money and their own, their
Vit Muller:own business plans and things like that.
Vit Muller:And that, I could potentially take those same skills that I had in finance
Vit Muller:and apply them to consulting to small businesses, for their marketing, which I.
Vit Muller:really believe marketing is like the, the lightning bolt to business growth.
Vit Muller:So you kind of inject it and then, then you see it really does give a great
Vit Muller:return and give people the opportunity to build their businesses in line
Vit Muller:with their desires and their growth.
Vit Muller:so Yeah, really passionate about that sort of stuff.
Vit Muller:yeah.
Vit Muller:yeah.
Vit Muller:No, there's something special working with a small business owners, even though
Vit Muller:they don't have as big of a budget, it's, you get to really like, help
Vit Muller:them out, like with things that they.
Vit Muller:Previously wouldn't have access to.
Vit Muller:Right.
Vit Muller:Expensive software, HubSpot, Salesforce, all those.
Vit Muller:It's, it's amazing what GHL has given us as an opportunity, to be able
Vit Muller:to, to go out to local, small, local businesses who, you know, that's,
Vit Muller:you know, it's, it's tough, right?
Vit Muller:it, we can go and we can offer them this service.
Vit Muller:We can show them a couple of little low hanging fruits to get
Vit Muller:their business moving faster.
Vit Muller:what have you found, when it comes to that initial like offering when you go
Vit Muller:out to local businesses, and I don't know, what if you got like a specific
Vit Muller:niche or you go after like multiple markets, but, what have you found being
Vit Muller:the most like effective in that first set of 30 days when working with clients?
Vit Muller:Kristine L’Estrange: like helping them have a smooth onboarding so
Vit Muller:that they feel confident, using the system, moving around, making
Vit Muller:sure everything is connected.
Vit Muller:I really am passionate about trying to sit down and map out with them where
Vit Muller:all their leads or their inquiries, are coming from and try to get it all into
Vit Muller:the software so that it's less like, sort of fragmented and really becomes
Vit Muller:the central hub for their business.
Vit Muller:So as an example, like everybody gets, like referrals and things
Vit Muller:like that via just regular email.
Vit Muller:Making sure that those are synced into the CRM and built into
Vit Muller:the, pipelines opportunities and stuff for them is really helpful.
Vit Muller:Rather than having it like off over here doing its own thing, it, it brings it
Vit Muller:all together when we do that really well.
Vit Muller:So that's, yeah, that's one thing that I'm passionate about the in getting
Vit Muller:happening in the first 30 days.
Vit Muller:So adoption is key, and learning how, like how best to
Vit Muller:onboard the clients in what order, what sequence, and what volume right.
Vit Muller:Is critical because maybe we can talk about our, our own experiences and the
Vit Muller:learning curve with this, if that's okay.
Vit Muller:Kristine L’Estrange: yeah,
Vit Muller:I know, I know that like, I don't know about you, but like when
Vit Muller:I, When I discovered high level before then, I was always like into this, you
Vit Muller:know, Zapier and different software and was using currently and trying to
Vit Muller:know, connect it with other things.
Vit Muller:And I'm a nerd, right?
Vit Muller:And I, I had my own business, up until then.
Vit Muller:So that was sort like more for my own business use case.
Vit Muller:But the moment I discovered high level, I was like, wow.
Vit Muller:And I went all in and I'm, and I'm excited about every single feature, but that's not
Vit Muller:the case for more small business owners.
Vit Muller:They just see that and it's like, that's just, yeah, I did.
Vit Muller:Yeah, I, I'm overwhelmed.
Vit Muller:So trying to, trying to, figure out, you know, like initially
Vit Muller:I'd be so excited and I.
Vit Muller:You know, get on the calls of customers and like, I would have this urge to
Vit Muller:like, kinda like, Hey, let me show you all this, this, this, this, this.
Vit Muller:And like, you know, and I'm like so excited presenting all that.
Vit Muller:But then you stop talking and then the client goes, you know, you look
Vit Muller:at them and you can see that they're looking like, a deer in the headlights.
Vit Muller:So, what
Vit Muller:Kristine L’Estrange: for
Vit Muller:have you, what have, what's, what's been your learning curve like.
Vit Muller:Kristine L’Estrange: well, you know, I think it's just really important to
Vit Muller:speak to the businesses themselves and ask them what they do in their business.
Vit Muller:What problems do they have?
Vit Muller:How do we solve them for them?
Vit Muller:They don't need to go through every feature.
Vit Muller:In fact, it's, as you said, like.
Vit Muller:so overwhelming if they do look at all of it.
Vit Muller:but Yeah.
Vit Muller:what's some tiny things that we can automate that would make
Vit Muller:a huge difference for them?
Vit Muller:You know, how do their customers come in?
Vit Muller:Let's talk to them.
Vit Muller:What do they do when they get an inquiry?
Vit Muller:Do they do a quote?
Vit Muller:Do they do a proposal?
Vit Muller:You know, those types of things.
Vit Muller:and then how do we support them by stepping through those things
Vit Muller:without doing everything all at once?
Vit Muller:Even though it would be wonderful to deliver an enormous system, it's
Vit Muller:sort of, you know, the reasons you spoke about it doesn't work well.
Vit Muller:We just do, you know, step it out so we can see how we can support them in their
Vit Muller:business because, one thing I know for sure is that they don't have sort of like
Vit Muller:25 hours of build time a week to take them away from their busy business, you
Vit Muller:know, to, to make happen in a software.
Vit Muller:But if we can just drop, you know, a few things in that free up some
Vit Muller:time for them, that's gonna be your really good wins, in the short term.
Vit Muller:And over time we build more and more and that compounds, right?
Vit Muller:so yeah, I think, you know.
Vit Muller:Thinking about implementation maybe like over a year or something is
Vit Muller:like a good way to think about it.
Vit Muller:because going, trying to go all in when the first, like 30 days is just too much
Vit Muller:for everyone on, on all sides, right?
Vit Muller:Mm-hmm.
Vit Muller:Yeah.
Vit Muller:I also wonder if there is, if there's an opportunity for
Vit Muller:like, the customized journey.
Vit Muller:So like, Like for small local businesses.
Vit Muller:Okay, so reputation management, super low hanging fruit, very easy to implement and
Vit Muller:show and get the client, realize the value real quickly on that social planner blog,
Vit Muller:doing newsletters, those little things.
Vit Muller:Chat with Jet and all that.
Vit Muller:But I wonder, even though we know that this is what, and this is
Vit Muller:generally how we start as well with most of our customers, we start
Vit Muller:with those out of the box features.
Vit Muller:I wonder if there is a way, if there is a room for a scope, for like a custom
Vit Muller:journey as, I mean it's, it's something I've been thinking about, just on our end.
Vit Muller:Like how can we customize what we go through and show that client first as
Vit Muller:opposed to more of a vulnerable approach.
Vit Muller:have you thought about that?
Vit Muller:Kristine L’Estrange: Yeah.
Vit Muller:I mean, I guess thinking about like onboarding and getting that really,
Vit Muller:really tight is something that is really, you know, an amazing thing
Vit Muller:to do and really worthwhile nailing.
Vit Muller:I'd say, you know, we are not, we're not a hundred percent there yet in our business.
Vit Muller:we are going through like a period of really high growth as well.
Vit Muller:so that, that gets tricky to put time away to refine those things.
Vit Muller:But I think that you don't build the Taj Mahal in a day, so to speak.
Vit Muller:You tick it off.
Vit Muller:Piece by piece, brick by brick every day moving forward.
Vit Muller:So yeah, that's definitely something that I aspire to doing is getting that
Vit Muller:really, really well oiled onboarding.
Vit Muller:and we will get there.
Vit Muller:But yeah, like our SOPs are starting to come together nicely.
Vit Muller:I'm really happy about that.
Vit Muller:Certainly our onboarding checklist is, working really well in our business.
Vit Muller:and yeah, every day stronger, right?
Vit Muller:Just to optimize over time.
Vit Muller:Yeah.
Vit Muller:Now you mentioned at the beginning it was the ads and like I seen that as
Vit Muller:a vehicle to help small businesses.
Vit Muller:and then you discovered high level.
Vit Muller:So does that mean that you started more on that service side initially
Vit Muller:with ads and, and are you still more on that as a first go to market
Vit Muller:offer, or are you more SaaS now?
Vit Muller:Kristine L’Estrange: well we do still run a lot of ads and socials and things
Vit Muller:like that, and we have standalone users of our software as well.
Vit Muller:It's really a big mix actually, and just really based on what the, client needs.
Vit Muller:We have our packages and stuff, but really depends on what the
Vit Muller:person is interested in pursuing in their business at that time.
Vit Muller:Awesome.
Vit Muller:Excellent.
Vit Muller:Now let's talk about that.
Vit Muller:you've got quite impressive initiative that you've, put together for all the
Vit Muller:women out there that are using high level.
Vit Muller:how did that come about?
Vit Muller:Kristine L’Estrange: well back, last year actually.
Vit Muller:I, well actually first of all, I started a couple of years ago, the group for
Vit Muller:New Zealand users of, go how level.
Vit Muller:So, we've got a little bit of a unique situation over in the, New Zealand.
Vit Muller:We can't, for example, send, text messages and things like that natively.
Vit Muller:heard that.
Vit Muller:Yeah, that's, wow.
Vit Muller:That would be frustrating.
Vit Muller:Kristine L’Estrange: yeah, so it's a huge problem every New Zealand user figures.
Vit Muller:So I thought we need to, we need to fix that and talk about it as a community.
Vit Muller:And so I started that community a couple of years ago and it's really lovely space.
Vit Muller:I'm really enjoying it.
Vit Muller:and it's a, it's a great, group with a couple of hundred people in there now, I
Vit Muller:think, which is epic for a country of, 4 million people with go high level, users.
Vit Muller:And then I was in lots of different Facebook groups
Vit Muller:and I thought, you know what?
Vit Muller:Surely there's a space for women and I need to be in that space,
Vit Muller:because we find like a lot of tech bro convo in the main group.
Vit Muller:yeah, no offense, to you Vit, I've always, loved your convos.
Vit Muller:so it's certainly not, putting a spotlight on you there or anything like that.
Vit Muller:But, it felt like it would make sense for us to have like a space
Vit Muller:for women, a group for women.
Vit Muller:and so I searched and at the time I couldn't find any communities
Vit Muller:for women users of go high level.
Vit Muller:And it just absolutely blew my mind that there was nothing out there
Vit Muller:because of course there's like hundreds of thousands of communities
Vit Muller:for different types of GHL users.
Vit Muller:So I thought, I'm gonna make it, I'm gonna make a special space,
Vit Muller:which is just for us women together.
Vit Muller:absolutely no Mansplaining.
Vit Muller:Mansplaining.
Vit Muller:Yeah.
Vit Muller:I actually, I actually had to Google that term.
Vit Muller:I was like, what does that mean?
Vit Muller:Mansplaining?
Vit Muller:Kristine L’Estrange: oh
Vit Muller:I found, I found a school little diagram, this
Vit Muller:chart, like, did she ask you this?
Vit Muller:How did you respond?
Vit Muller:Did you say this?
Vit Muller:Yeah.
Vit Muller:You're mansplaining.
Vit Muller:Kristine L’Estrange: It's a good one to print out.
Vit Muller:Yeah.
Vit Muller:Kristine L’Estrange: Just kidding.
Vit Muller:but Yeah.
Vit Muller:look, you know, we're all juggling like a million emotions.
Vit Muller:we cry a lot more than men.
Vit Muller:I don't think I've actually cried from anything that I've read in the main high
Vit Muller:level group, but I have thought about it.
Vit Muller:so women of GHL was born, right?
Vit Muller:a special space for all of us women to, come together And with the common thing
Vit Muller:being that we're all, building businesses around high level, whether it be that
Vit Muller:we are marketing agencies like myself or SaaSpreneurs, or if we're just like local
Vit Muller:businesses or if we're like a marketing manager of a medium sized company,
Vit Muller:there's lots of different women in there.
Vit Muller:all of us using the software.
Vit Muller:And juggling life, juggling kids being, you know, being mothers.
Vit Muller:I've got, you know, I've got all the respect for all you women.
Vit Muller:I know it's tough.
Vit Muller:I can't imagine, what it must be like, to, you know, yeah.
Vit Muller:It's, it's uniqueness, right?
Vit Muller:If,
Vit Muller:Kristine L’Estrange: Many of us are parents, as you said, often a lot
Vit Muller:of us have a lot of laundry, to do.
Vit Muller:and that weighs on us for sure.
Vit Muller:So all those sorts of things bring us together, which is really nice.
Vit Muller:how big is the group now?
Vit Muller:Kristine L’Estrange: we have I think about 720.
Vit Muller:And so hopefully by the time this airs, we'll be at like a thousand.
Vit Muller:Yeah.
Vit Muller:Yeah, I'm sure.
Vit Muller:I'm sure there's, we have, female listeners listening.
Vit Muller:And this should be attractive opportunity.
Vit Muller:so what, what's the, what do, what do you guys do?
Vit Muller:like, webinars.
Vit Muller:Yeah.
Vit Muller:Hangouts Weekly.
Vit Muller:Hangouts, zoom things.
Vit Muller:Kristine L’Estrange: Yeah, so I'm sure there's a lot of fomo
Vit Muller:going on over on your side, mate.
Vit Muller:But, we have weekly accountability calls, on a Monday, Monday, Australia,
Vit Muller:New Zealand, Sunday, us, uk, Asia.
Vit Muller:and that's a one hour call where instead of, we find that we often get bogged down
Vit Muller:in our businesses with our client work.
Vit Muller:And sometimes that means putting our own work to the side and we wanna
Vit Muller:like, bring that back up to the spotlight so we make sure that our
Vit Muller:own businesses are moving forward.
Vit Muller:and we're building businesses, of our own, you know, and moving forward
Vit Muller:with our goals for our businesses and our life, which are intertwined.
Vit Muller:So that's what that call's all about.
Vit Muller:and that's been really fabulous.
Vit Muller:We've had that running for probably a couple of months now.
Vit Muller:Still pretty new.
Vit Muller:but yeah, uptake's been great.
Vit Muller:So I imagine that that's gonna keep continuing.
Vit Muller:Yeah.
Vit Muller:Excellent.
Vit Muller:Now, if somebody wanted to find this group, where did they go?
Vit Muller:Kristine L’Estrange: just search women of go high level, in Facebook and
Vit Muller:that'll, that'll get you over there and, I can share the link with you too.
Vit Muller:Awesome.
Vit Muller:Yeah, I'll definitely put it in the show notes for the guys listening.
Vit Muller:so, Kristine, you've got a lot on your plate.
Vit Muller:You're running your agency, you're running this community.
Vit Muller:How do you balance these ventures and like what role does automation
Vit Muller:play in managing all this?
Vit Muller:Kristine L’Estrange: Well, yeah, we've got lots of, many, many hats on over here.
Vit Muller:We've also got, five amazing human team members behind the
Vit Muller:scenes who are incredible.
Vit Muller:we've got, you know, partners and joint ventures that all help.
Vit Muller:and we've got AI.
Vit Muller:Which is fabulous too, that we leverage at any opportunity, like to my, to think
Vit Muller:of myself as really AI forward, and any way that we can automate, we, we try to.
Vit Muller:Yeah.
Vit Muller:Awesome.
Vit Muller:Do you have like a specific one that, that you wanna share?
Vit Muller:I know like with Facebook groups, for example, you can automate and
Vit Muller:collect people to put them in a CRM and, you know, automate a bit of
Vit Muller:an onboarding with Facebook groups.
Vit Muller:I don't know if you do that, but do you have a specific one that it's
Vit Muller:particularly like peculiar that, that you've built that you wanna share?
Vit Muller:That if you wanna share.
Vit Muller:Kristine L’Estrange: Yeah, sure.
Vit Muller:So, we have, we heavily use chat GPT and we love that we're starting to get, into
Vit Muller:building agents in Mind Pal as well.
Vit Muller:mind Pal.
Vit Muller:Kristine L’Estrange: yeah, Mind Pal.
Vit Muller:Yeah, it's great.
Vit Muller:Okay, let me look that up.
Vit Muller:I haven't heard that before.
Vit Muller:Kristine L’Estrange: It's a good one.
Vit Muller:Yeah.
Vit Muller:I have to get onto it.
Vit Muller:I have been joining in in Molly Mahoney's amazing AI stars program and so that
Vit Muller:I have been learning over there.
Vit Muller:Molly is amazing, her pre program's Awesome.
Vit Muller:And if she hasn't been on your podcast already, you must get her over here.
Vit Muller:No, she hasn't.
Vit Muller:Please introduce me.
Vit Muller:Kristine L’Estrange: excellent.
Vit Muller:Will do.
Vit Muller:Yep.
Vit Muller:She's AI and high level queen.
Vit Muller:We love her.
Vit Muller:So yeah, I'm learning mind pal over there and thinking more and more about how I
Vit Muller:use that to automate different tasks in our business and that's been really cool.
Vit Muller:That's awesome.
Vit Muller:I'm looking at mind pal now.
Vit Muller:So, Interesting, interesting.
Vit Muller:use case.
Vit Muller:How is it different to, from high level workflows though?
Vit Muller:Because it looks like workflow building
Vit Muller:Kristine L’Estrange: Yep, that's right.
Vit Muller:Workflows.
Vit Muller:And we pass between agents, which are a bit like your custom GPTs.
Vit Muller:They've got their trained instructions.
Vit Muller:and so the first one will do the task and then pass over to the second
Vit Muller:one and the next one, second one.
Vit Muller:And we can do actions and stuff too, which I think, you know, some of my peers I
Vit Muller:see doing in, with the CPS in N eight N.
Vit Muller:And that, and,
Vit Muller:Kristine L’Estrange: is that it?
Vit Muller:Do you use that vid?
Vit Muller:Yeah.
Vit Muller:Yeah.
Vit Muller:I've got a private server.
Vit Muller:we, we haven't fully, you know, fully, leveraged it yet.
Vit Muller:We just sort of started to, deeper feed into it.
Vit Muller:So, we had, shout out to Mario.
Vit Muller:he helped me set, set up our, server.
Vit Muller:So we do use it for some custom integration on, for
Vit Muller:some of our, our clients.
Vit Muller:but there's definitely a lot more scope for sure.
Vit Muller:Kristine L’Estrange: Yeah, look, it's a brave new world out there,
Vit Muller:and we're all, we have to remember, we're all learning every day.
Vit Muller:more and more things to do with AI and automation.
Vit Muller:It is just incredible, and it's growing at such a speed.
Vit Muller:So I'm only just starting to tap into agents and things that
Vit Muller:they can do and also, you know, connecting into high level that way.
Vit Muller:But yeah, even just this year, we're only in August now, you know, we've come
Vit Muller:so far in that short amount of time, or even since I was in Sydney, which
Vit Muller:was in late May, you know, so much has happened since then in the world of ai.
Vit Muller:It's just incredible.
Vit Muller:Now I wanna bring up an important topic, and this
Vit Muller:is more on a personal side, what I've been experiencing and out.
Vit Muller:And I think that might be relatable to, the guys listening.
Vit Muller:I've been in high level since 2021.
Vit Muller:I love the features and I'm very nerdy and I love building workflows and, you know,
Vit Muller:I built my snapshots and things like that.
Vit Muller:Since AI has become a hot thing, like since, pretty much since October
Vit Muller:last year when, Harvard released AI employee and the full suite of features.
Vit Muller:but even AI in general, like just the, you know, the J curve that we've seen
Vit Muller:this whole year with so many new products on the market, so many new tech, the,
Vit Muller:the actual technology and enhancements.
Vit Muller:I must say, personally, I've been feeling like I'm not catching up with it anymore.
Vit Muller:I used to catch up with, you know, show me kinda coming at you and like I look
Vit Muller:at workflows and like, oh, this is cool.
Vit Muller:Yeah, I can, I get the workflows and I've got full control now there's
Vit Muller:ai and it's like, there's so much to learn and I'm trying to keep
Vit Muller:learning and staying on top of it.
Vit Muller:It just feels overwhelming.
Vit Muller:But at the same time, I'm a business owner and I see the opportunity and I also,
Vit Muller:I also feel the, like that there is an.
Vit Muller:There's a window of opportunity and if you don't jump on it that you miss out.
Vit Muller:So I've been feeling just a bit of that overwhelm and feeling like, wow.
Vit Muller:it's, it's a lot.
Vit Muller:Have you been, do you relate?
Vit Muller:Kristine L’Estrange: Yeah, absolutely.
Vit Muller:Like it is, there's so much, it changes so quickly and it takes, like, in
Vit Muller:some ways, it takes a lot of time to pull yourself away from your business
Vit Muller:and upskill yourself, but actually also not that long, which I've been
Vit Muller:reflecting on lately, which is a really strange sort of situation.
Vit Muller:But I.
Vit Muller:think I've learned a lot in, in AI in a short amount of time.
Vit Muller:But then if I actually think about the time it's taken me to learn that.
Vit Muller:If you compare it to other things that we've all learned, like maybe at
Vit Muller:university or things like that, it's like crazy that you can actually upskill
Vit Muller:yourself in, like, like really propel yourself in say like 10 hours of getting
Vit Muller:deep into ai saying that Vit, it is so hard to carve out those 10 hours, right?
Vit Muller:When you have a really busy, busy, work schedule, you've been burning the
Vit Muller:candle at both ends up doing really late nights, getting into your client work.
Vit Muller:And so, Yeah.
Vit Muller:it's a tricky situation, but, I kind of disagree with you about a window.
Vit Muller:like there's a window that you have to jump in to get on board, otherwise
Vit Muller:you'll kind of never catch up.
Vit Muller:I, I sort of actually disagree and then while I'm kind of further ahead
Vit Muller:than others that I see my peers, who might not be as fluent in AI as I am,
Vit Muller:and there's plenty who are ahead of me and I'm not as fluent as them, I do
Vit Muller:actually think like just jumping in.
Vit Muller:Like, there's always gonna be people ahead of you.
Vit Muller:There's always gonna be people behind you.
Vit Muller:You need to like just be AI forward, admit that you are, you're not perfect
Vit Muller:and you're never going to know everything.
Vit Muller:But it is so valuable to jump in and carve out that time, which is so precious,
Vit Muller:admittedly, to propel yourself because, you know, putting in that 10 hours has,
Vit Muller:you know, will save you like 50 hours and just make you so much more productive.
Vit Muller:so Yeah.
Vit Muller:it's, I think it's about that imperfect action, just knowing
Vit Muller:there's no perfect way to do it.
Vit Muller:We, if I knew we could all take like a month off, right?
Vit Muller:And just like get on top of all of the AI stuff that we need
Vit Muller:to, we know we need to be doing.
Vit Muller:Like for most of us, that's not, not something that we can do.
Vit Muller:But I think just picking up where you can and moving yourself forward with
Vit Muller:that imperfect action is so valuable to everybody and couldn't encourage
Vit Muller:everyone enough to do that, myself
Vit Muller:Yeah.
Vit Muller:No, absolutely.
Vit Muller:Yeah.
Vit Muller:I look it,
Vit Muller:Kristine L’Estrange: I need the reminder.
Vit Muller:you disagree with me because it's, you know, it's good to know that,
Vit Muller:you know, this is not the standard, like this is maybe just happening in my
Vit Muller:own head and I just gotta deal with it.
Vit Muller:But I
Vit Muller:Kristine L’Estrange: over.
Vit Muller:just jump in when you can.
Vit Muller:I, I, I did wanted to just share with, with the guys anyway,
Vit Muller:because I'm, I'm, I, I think that, you know, there might be others who
Vit Muller:are like, might be feeling the same and I just like, well it's, it's, it's
Vit Muller:completely fine to feel that way 'cause it is like crazy times that we live in.
Vit Muller:That's
Vit Muller:Kristine L’Estrange: It is, it is.
Vit Muller:It's really hard.
Vit Muller:And look, I, as I said, I'm in Molly's program, which I'm getting so much out
Vit Muller:of, but I know that I'm like one webinar behind and I feel like a naughty student.
Vit Muller:It's extremely hard to find that time to catch up.
Vit Muller:And I will, but, you know, know that everybody feels that
Vit Muller:way, you know what I mean?
Vit Muller:And just, just do what you can and it will really serve you.
Vit Muller:Yeah.
Vit Muller:So if you guys are listening, if that's you, just know that you're not alone.
Vit Muller:We're all going through that stuff, in some way, shape, or form.
Vit Muller:Kristine, can we talk about the, certification program?
Vit Muller:you, you hinted on it a little bit.
Vit Muller:I, I haven't, I do have it on my list potentially to do it as well, although
Vit Muller:part of me is like, do I really need to, I've, I've been part of so many years.
Vit Muller:what, what would be, like the main benefit of doing it?
Vit Muller:Can you break it down for us and what was your experience of it as well?
Vit Muller:'cause I don't actually know.
Vit Muller:I know that there is, assessments and you go through the thing and
Vit Muller:then you have to kind of do it, on ongoing, so you can stay, stay,
Vit Muller:like up to date with certification.
Vit Muller:But yeah.
Vit Muller:can you share your experience with that program and what
Vit Muller:it's been like for you since
Vit Muller:Kristine L’Estrange: Yeah, sure.
Vit Muller:Absolutely.
Vit Muller:So just like yourself, I was pretty experienced in high level before
Vit Muller:sitting the certification and you know, a lot of thoughts running
Vit Muller:through my head being like, what?
Vit Muller:I don't need this piece of paper.
Vit Muller:You know, like, is this really necessary time and money investment, to do it?
Vit Muller:you know, should I, should I, and I made the decision to do it and it is,
Vit Muller:30 hours of videos, going through all the content, the basics of, go how
Vit Muller:level, all the different features.
Vit Muller:so I did it in May 2024 and I started, sat myself down with
Vit Muller:a goal of to do it in a month.
Vit Muller:because I thought it's, we've all paid for lots of training courses
Vit Muller:over the time, and I thought for $97, if I can smash this out in a month.
Vit Muller:I'll just get outta there if I, if it doesn't serve right.
Vit Muller:So, and I also thought, look, if I don't get in the month, we just keep going
Vit Muller:second month, that same sort of thing, like imperfect action, let's just do this.
Vit Muller:And so I jumped in and sort of basically did my hour a night after my kids
Vit Muller:went to bed, and then like a couple little bits on the weekend to catch up
Vit Muller:when inevitably something came up or child was sick or something like that.
Vit Muller:and I found it really good actually, despite my years in high level.
Vit Muller:There were still things that I learned from it.
Vit Muller:and I feel like it was like jotting the i's and crossing the t's of my knowledge.
Vit Muller:and I think anyone that goes through it gets such a good foundation in go
Vit Muller:high level, that it just makes their software experience so, so much better.
Vit Muller:So I really liked the content despite a lot of it being, you know, stuff
Vit Muller:I already knew, but those extra little tips were really valuable.
Vit Muller:and then at the end of it, you do like a. An exam on your computer
Vit Muller:that's a longer, longer quiz, I guess, takes probably about an hour.
Vit Muller:That's the part A of the exam.
Vit Muller:And then you book in to do a supervised exam, with the high level staff over at
Vit Muller:certification for the part B of the exam.
Vit Muller:And after you finish that, you are certified.
Vit Muller:Now the exam is actually really hard and it's not so much that it's really
Vit Muller:hard, it's that you have to do so much in such a short amount of time.
Vit Muller:It's ridiculous.
Vit Muller:I would say I.
Vit Muller:probably a bit faster now.
Vit Muller:but Yeah.
Vit Muller:I'd say at the time after I've been on the system for like two years
Vit Muller:using high level every day, I would've done what they asked us to do in
Vit Muller:like two and a half, three hours.
Vit Muller:You know, call me a snail.
Vit Muller:I don't care.
Vit Muller:That's like absolutely what I would've done.
Vit Muller:So I found it so, so hard to do everything in that short amount of time.
Vit Muller:But I think it's good because it proves that you need to, know your stuff.
Vit Muller:You need to know your stuff to be able to get through it.
Vit Muller:You can't just make it up and somehow get through.
Vit Muller:so if you get a certified expert, then you know that, you know, they
Vit Muller:know their stuff on the system.
Vit Muller:Yeah.
Vit Muller:Yeah.
Vit Muller:So I, I, I like the, the level of like, the, the.
Vit Muller:The high standards that you're mentioning on the exam and all that, because I've
Vit Muller:been thinking about even, you know, as an investment to my team to put them
Vit Muller:through it and have that like actual confidence that if I actually do put
Vit Muller:somebody through and they do come through the course to get satisfied.
Vit Muller:It's not just, it wasn't an easy handout.
Vit Muller:It was, it was a bit of a level of challenge.
Vit Muller:You mentioned that, that was hard because the, how much time does that mean that
Vit Muller:there is like a limit for the exam?
Vit Muller:Kristine L’Estrange: Yeah, so it's just one hour.
Vit Muller:You, you must complete all their tasks in, which is setting up a lot of workflows
Vit Muller:and funnels and, those sorts of things.
Vit Muller:all in a short amount of time and calendars too, and making a sub adding
Vit Muller:staff, getting their hours, right?
Vit Muller:interesting.
Vit Muller:So you have somebody watching you for that
Vit Muller:Kristine L’Estrange: Yeah.
Vit Muller:Yeah.
Vit Muller:Just, on Zoom actually,
Vit Muller:Okay.
Vit Muller:Kristine L’Estrange: and you your screen.
Vit Muller:That's interesting.
Vit Muller:So I'm just trying to think, you know, why It makes a lot of sense.
Vit Muller:It makes a lot of sense because it's about a return on investment, right?
Vit Muller:So if I'm gonna hire somebody and they're certified, like it's not just about
Vit Muller:skillset, but how fast can they do it?
Vit Muller:Like they know their stuff and they can do it fast, efficiently.
Vit Muller:That's really like when it comes to business, that's where the money's at,
Vit Muller:Kristine L’Estrange: It's absolute key.
Vit Muller:Yeah.
Vit Muller:To get those people, because it doesn't matter if you can like, set up a calendar
Vit Muller:and it takes you a week to do it.
Vit Muller:Like that's no used to anyone, you know?
Vit Muller:Yeah.
Vit Muller:You know, you're not making any money.
Vit Muller:Yeah.
Vit Muller:Kristine L’Estrange: yeah, exactly.
Vit Muller:So it sort of works really well that way.
Vit Muller:And then ultimately Vit I've stayed in the program, contrary to what I
Vit Muller:thought I would do, I thought I'd be like out of there because, it's
Vit Muller:been really great for my business.
Vit Muller:we have.
Vit Muller:Lots of leads come through, via, well, we have leads come through
Vit Muller:via the directory, but also in the level certified admin community.
Vit Muller:We get referrals directly from users, that need help in their accounts, that,
Vit Muller:support, support can't help because that's why they created this certification
Vit Muller:program because there's this gap between like, technical stuff in the program
Vit Muller:and actual marketing strategy, right?
Vit Muller:So support can't give you, detailed marketing strategy support.
Vit Muller:they can help you how to connect things and that sort of thing
Vit Muller:that they do really well.
Vit Muller:But yeah, the gap is serviced by the, certified admins, right?
Vit Muller:And so, we get lots of referrals from users across the network,
Vit Muller:dropped into there, and then we can all respond to them.
Vit Muller:Which has been really good for me until I was a certified admin.
Vit Muller:I only had customers in Australia and New Zealand and it has allowed
Vit Muller:me to, bring on like quite a few customers in the us, one in uk.
Vit Muller:but yeah, it's been really fabulous for my business.
Vit Muller:I had a stream of referrals from it, so I found it really valuable and
Vit Muller:it's not anything I would ever cancel.
Vit Muller:and I couldn't, couldn't, you know, recommend it more to you.
Vit Muller:I feel like it's a little hidden gem of GHL in Sydney.
Vit Muller:I met up with, I think there was like five of us there.
Vit Muller:and everyone, all of the other certified admins I spoke to were like, oh my gosh.
Vit Muller:Like, it feels like a little secret life hack.
Vit Muller:It's just because it's been so great for us being in the program and, you know,
Vit Muller:helped us in our businesses so, so much.
Vit Muller:Obviously aside from opportunities, new clients and
Vit Muller:projects, I think what you said at the beginning of this was also that
Vit Muller:it allows you to like validate your skills, validate your knowledge.
Vit Muller:Right.
Vit Muller:Because that's like, for us, we've been using GHL, I haven't done it like
Vit Muller:I think I know, but then that's the, the, the, you, you don't know what
Vit Muller:you don't know as well that aspect.
Vit Muller:So by going through it and crossing i's and t's and realizing
Vit Muller:either, yes, that's validation.
Vit Muller:There's no more.
Vit Muller:I actually really, truly know that.
Vit Muller:It just gives you extra confidence that's, you know, you can back
Vit Muller:yourself up or realize, oh.
Vit Muller:Okay.
Vit Muller:Yeah, I didn't thought about this way.
Vit Muller:That's a, it's an extra a gap in my skillset and my knowledge.
Vit Muller:and you know, in, in this business model that we are all in, I think understanding
Vit Muller:the product really well is critical.
Vit Muller:Whether you are actually build stuff yourself for clients or not.
Vit Muller:You, it's, I, I, you know, personally, I, I would find it very difficult to
Vit Muller:delegate any projects to my team if I didn't truly understand product.
Vit Muller:Partly that might be talking me, talking the, the nerd in me that
Vit Muller:needs to understand everything.
Vit Muller:But I think that's some truth to that.
Vit Muller:Would you agree?
Vit Muller:Kristine L’Estrange: Yeah, absolutely.
Vit Muller:No, it's, it's really helpful.
Vit Muller:And yeah, helps in terms of outsourcing stuff to my staff and that sort of thing.
Vit Muller:They get stuck.
Vit Muller:I can hand, I can explain it to them.
Vit Muller:Another actually really good feature that they have with the certified
Vit Muller:admin program is that you also get access to priority support, which
Vit Muller:is a bit of a nice little feature.
Vit Muller:I mean I think priority support is like $400 a month or something like that.
Vit Muller:Extra if you're, if you're paying for it for yourself.
Vit Muller:But, it's just a little bit of a acknowledgement that the support
Vit Muller:tickets that we put in are sort of really well thought through.
Vit Muller:Like we've got a good understanding of the software.
Vit Muller:It's much less likely to be just user error or the person needs explaining
Vit Muller:because we've already got that knowledge.
Vit Muller:So the tickets that we, submit, you know, really are probably bugs, and
Vit Muller:need to be escalated quickly for us.
Vit Muller:so that's been really good too.
Vit Muller:I've certainly tapped into that a lot.
Vit Muller:that's okay.
Vit Muller:That's a nice little hidden gym.
Vit Muller:I had no idea about that one.
Vit Muller:I, I do use, I, I do, I'm with HR Produce guys who I've got dedicated Slack channel
Vit Muller:for agency support and they've been great.
Vit Muller:and I often.
Vit Muller:Find, you know, that surpasses the standard, high level support like
Vit Muller:way, way more because, um, they jump in and, and, but they just know more.
Vit Muller:But this is good 'cause I have been considering the premium,
Vit Muller:GHL one as another layer as well.
Vit Muller:'cause sometimes, you know, whichever option you go, whether you ask in a
Vit Muller:community, you ask your piece or submit a ticket or drop it in HL Pro Slack
Vit Muller:channel, sometimes there are bug, like you said, or, problems you're trying to
Vit Muller:solve and you just really need to get them done quick so that way you can like
Vit Muller:spread, spread the, spread the opportunity of getting whoever gets it quicker.
Vit Muller:but also whoever can actually help you with that.
Vit Muller:'cause I have had some experiences where you're trying to solve something and,
Vit Muller:and you just keep being passed on, passed on, passed on, and it's nothing happens.
Vit Muller:It's like, oh, that doesn't help.
Vit Muller:Kristine L’Estrange: Yeah, there's definitely been some frustrating moments
Vit Muller:with support, but yeah, it's been good having that extra layer and I've used
Vit Muller:it obviously for my SaaS clients, but also for my other GHL user clients,
Vit Muller:that I work in their GHL accounts too.
Vit Muller:So it's, yeah, I, think I've gotten very good value out of that, out of
Vit Muller:the whole certification program really.
Vit Muller:It is quite fabulous.
Vit Muller:And so, Vit we wanna see your, your badge, it's gonna be a 2025 goal for you.
Vit Muller:I, I I think so.
Vit Muller:I mean, I gotta clear a couple things on my desk, but I think I'm in, I
Vit Muller:think I'm in this is, this sounds very, appealing to me now that you,
Vit Muller:the way you broke it down and sometimes you just gotta hear it from a user.
Vit Muller:What was the experience?
Vit Muller:'cause I mean, at the face value I get, I get it.
Vit Muller:But yeah, this is great.
Vit Muller:So thanks for sharing.
Vit Muller:one more question on that though.
Vit Muller:You mentioned, so you're still in there.
Vit Muller:You still, so does that mean that in order to stay, you gotta keep
Vit Muller:on doing the exams every month?
Vit Muller:Or how does that work?
Vit Muller:Kristine L’Estrange: So, we would need to get Alicia from certification in for that.
Vit Muller:But I think that you need to redo that really hard exam every two years, assuming
Vit Muller:that you go on to do other badges.
Vit Muller:So you do your exam and you get your certification badge, and then after
Vit Muller:that there's lots of other badges that you can collect for different things.
Vit Muller:So some of the ones that I have, I have to look up my profile, but, I think I've
Vit Muller:got like ads management and social media manager and AI employee for example.
Vit Muller:And so there's little courses that you can do to get extra budgets in
Vit Muller:addition to your certified admin ones.
Vit Muller:So assuming that you're doing that ongoing professional development, which is what.
Vit Muller:They're trying to see in the certification program, then you can reset your exam,
Vit Muller:every two years instead of every one year, which is what it, what it would
Vit Muller:be if you don't do that extra learning.
Vit Muller:so yeah, I guess next May is when I'll reset that exam.
Vit Muller:and yeah, that's how it works, I guess.
Vit Muller:I think, I think that's right.
Vit Muller:but yeah, gotta check in with the certification team to make sure that's
Vit Muller:a hundred percent correct, but I'm pretty sure that's how it works.
Vit Muller:I love it.
Vit Muller:Awesome.
Vit Muller:Definitely put it on my list.
Vit Muller:Kristine Automation is clear, a passion of yours.
Vit Muller:How do you see automation, evolving in the, in the SaaS model with high level?
Vit Muller:And what should the listeners you reckon be focusing on to stay ahead?
Vit Muller:Kristine L’Estrange: gosh, it is hard to stay ahead, but carving out that
Vit Muller:time to try and keep in the game and upskill yourself is really worthwhile.
Vit Muller:It'll really serve you well.
Vit Muller:something that I'm doing that's really cool right now, which I think
Vit Muller:maybe you have started doing as well, is, using a chat experience
Vit Muller:to look at things in the CRM.
Vit Muller:So instead of having to look up my clients and see what's happening in the contacts,
Vit Muller:looking for tags, looking for forms, and who submitted, we can just like Ask
Vit Muller:the chat bot who the last person Yeah.
Vit Muller:Who was the last person to submit a form?
Vit Muller:What's the address for this client?
Vit Muller:Send an email.
Vit Muller:So then the actions as well send an email out to this client saying, I'm
Vit Muller:gonna move your meeting to this time.
Vit Muller:for example, we'll follow up on that.
Vit Muller:and that's stuff that I would often, two or three months ago, or back when
Vit Muller:we were in Sydney, I would've asked my, my VA staff, an incredible VA support
Vit Muller:team to just check in with a client on something or do this or do that.
Vit Muller:Now we are starting to get ai.
Vit Muller:to take those actions for us, and it's just early days and, you know, I've only
Vit Muller:done it probably like 10 times, but it's really exciting, really, really exciting.
Vit Muller:And we know that, AI is kind of getting, what is it, 10 X better, one x better,
Vit Muller:a a lot better, every three months.
Vit Muller:And that's definitely what we're seeing.
Vit Muller:And so, gosh, where are we gonna be by Christmas Vit?
Vit Muller:Mm-hmm.
Vit Muller:I mean, imagine, imagine this, right?
Vit Muller:It's already got a capability to do what you just said.
Vit Muller:Ask AI and say, Hey, can you look up this, contact that
Vit Muller:contact, tell me this and that.
Vit Muller:So you can do that as a small, it takes a little bit of a couple of seconds.
Vit Muller:That's the only my experience so far with it.
Vit Muller:But that's a, you know, that's a small trade off of what the power,
Vit Muller:what the power it gives you.
Vit Muller:But there's still pro, like you still have to be proactive about it.
Vit Muller:You still have to talk to it.
Vit Muller:I reckon we are gonna get to, to a spot where, similarly to how you
Vit Muller:set up your brand voice, similarly to how you set up your brand guide,
Vit Muller:your visual identity so that AI has context and kinda tap into that.
Vit Muller:I think there's also gonna be, like a business objective feature that would be
Vit Muller:cool, like set up a business objective.
Vit Muller:We say, well we sell these widgets or these services.
Vit Muller:our ideal customer is matches this profile when we normally reach out
Vit Muller:or when we normally follow up with people is when, you know, they hit.
Vit Muller:You know, these different activities in the CRM, these different engagements,
Vit Muller:they've, they hit this much score on the lead score level or something like that.
Vit Muller:That's how we operate.
Vit Muller:That's how we manually then go and see that this is most likely candidate
Vit Muller:like to close as a sale opportunity.
Vit Muller:I reckon.
Vit Muller:I reckon this would be pretty awesome because you could plug it into the AI
Vit Muller:and it would then just do it for you.
Vit Muller:So it would be proactive for you, it would be always assessing the data on
Vit Muller:ongoing basis and it would pick up a list of people and then you just log
Vit Muller:in in the morning and it just says, Hey, overnight while you are sleeping,
Vit Muller:I've, I've picked up these five contacts that are like pretty hot and I reckon
Vit Muller:if you call them, you know, close and then, and even to that next thing could
Vit Muller:be a, by the way, would you like me to call them for, would you like me to put
Vit Muller:them into like an intense AI follow up?
Vit Muller:Combination of chat, outbound voice, I don't know, emails.
Vit Muller:That'd be like a fully automated CRM at that point.
Vit Muller:Kristine L’Estrange: You can taste it right.
Vit Muller:Bit like literally happening.
Vit Muller:Like, okay,
Vit Muller:get into it.
Vit Muller:Like
Vit Muller:Kristine L’Estrange: I'm not calling it.
Vit Muller:before Christmas, but absolutely agree with you.
Vit Muller:It is absolutely going to happen like very soon.
Vit Muller:It's, it's crazy.
Vit Muller:It really is.
Vit Muller:It's, we are living in the future.
Vit Muller:We really are.
Vit Muller:Such an exciting time to be
Vit Muller:It is.
Vit Muller:It is exciting.
Vit Muller:Kristine, just back to your, a woman in go high level community, it's
Vit Muller:amazing what you're doing, but I'm interested any, like, do you have
Vit Muller:like any specific success stories or breakthroughs that have come out of this
Vit Muller:group that you're particularly proud of?
Vit Muller:Kristine L’Estrange: Ah, well, it's early days at the moment.
Vit Muller:we are just focusing on growing.
Vit Muller:our mission is to get to 20,000 women.
Vit Muller:my reason for this number is, there's over a hundred thousand
Vit Muller:users in the main group, and I figure not not half of them are women.
Vit Muller:We're always a minority, in sectors such as tech.
Vit Muller:And so let's say there's 40,000, which hopefully there is.
Vit Muller:and let's get half of?
Vit Muller:them over into GHL community as our first kind of really big,
Vit Muller:KPI I guess, success stories.
Vit Muller:What can I tell you?
Vit Muller:Feedback from users has been really, really positive.
Vit Muller:I think there's a lot, genuinely a lot of people out there really enjoying
Vit Muller:it, which really makes my heart sing.
Vit Muller:there's people that have been able to get help in the main group and
Vit Muller:have come over to us and throughout through the community we've been able
Vit Muller:to help them and that sort of thing.
Vit Muller:So that's been really, really good.
Vit Muller:There was, a user just yesterday, I think, who was having a lot of trouble
Vit Muller:with their chatbot and I think we are almost on track with them now.
Vit Muller:and she was a new user, right?
Vit Muller:and she pointed out, which I loved, and it was beautiful to hear that in
Vit Muller:her, industry, which is photography, she very much is, you know, putting
Vit Muller:herself out there to help people.
Vit Muller:just as we are trying to help people too.
Vit Muller:Get involved, solve problems, that's what we wanna do.
Vit Muller:you know, without any backlash or anything like that.
Vit Muller:Like, we wanna be a group of smart women asking smart questions.
Vit Muller:you know, no question is, is dumb.
Vit Muller:It's smart if you wanna know the answer.
Vit Muller:And we are all here to help and support each other.
Vit Muller:And if people do know the answers, like I'm all about
Vit Muller:collaboration, growing together.
Vit Muller:Like, if you know the answer fast, get in there and help
Vit Muller:that person and lift them up.
Vit Muller:because, you know, we all grow together.
Vit Muller:Rising tide lifts all of the boats.
Vit Muller:Yeah.
Vit Muller:I love it.
Vit Muller:I love it.
Vit Muller:So, ladies, if you're listening, go to Facebook.
Vit Muller:Look up woman of high level, join the group.
Vit Muller:You've got a lot to benefit from.
Vit Muller:Kristine L’Estrange: And also we know that when you come in, you will have
Vit Muller:a lot to give to our community too.
Vit Muller:So it's, it's really important that you get in there as soon as possible Ladies.
Vit Muller:I was for a second.
Vit Muller:I was like, is that, are you, are you, are you creating a little
Vit Muller:opportunity for me to get in there?
Vit Muller:Kristine L’Estrange: I'm so
Vit Muller:that wouldn't work.
Vit Muller:Kristine L’Estrange: Gary, Gary Capps that you interviewed the
Vit Muller:other week, he's probably the number one fan of, women of GHL.
Vit Muller:He would really love to get in.
Vit Muller:He's tried many times requesting to get in.
Vit Muller:I haven't seen any requests yet come through from you, but, you know, they
Vit Muller:may up like, Gary, I'll decline you, but, 'cause it's our special space.
Vit Muller:but Yeah, does make me giggle how many times he has requested to come in.
Vit Muller:that's, yeah.
Vit Muller:That's brilliant.
Vit Muller:Yeah, he's a good man.
Vit Muller:Yeah.
Vit Muller:I saw that he, he was just in the Philippines recently.
Vit Muller:I know you were, keynote through Zoom was that like virtual keynote.
Vit Muller:Kristine L’Estrange: yeah, we just did a little virtual, beam in for women of GHL.
Vit Muller:Yeah.
Vit Muller:That's cool.
Vit Muller:And that was, JC jcs event.
Vit Muller:so for those guys listening, we, we have a mutual friend that is running one of the
Vit Muller:largest VA agencies in the Philippines.
Vit Muller:She's a Filipino, and she put together this event, couple
Vit Muller:of weeks, two weeks back.
Vit Muller:At the time of releasing this episode, what was, what, what are we on mid, yeah.
Vit Muller:Early August is when this happened, event happened and it
Vit Muller:was over a thousand attendees,
Vit Muller:Kristine L’Estrange: Yeah.
Vit Muller:1,100 I think.
Vit Muller:high level experts.
Vit Muller:what was.
Vit Muller:Yeah.
Vit Muller:Can you give it a quick, a quick rundown what the event was sparked, because
Vit Muller:Kristine L’Estrange: yeah, sure.
Vit Muller:So it was the first year anniversary of, telework HL Accelerator.
Vit Muller:so yeah, like a year.
Vit Muller:They've been on that journey really to kind of build a
Vit Muller:digital Philippines, actually.
Vit Muller:get a lot of people into jobs often, working overseas.
Vit Muller:So like my team that are all locally, Based in the Philippines.
Vit Muller:you know, I think that's a huge part of the Filipino economy, and it's also
Vit Muller:making a huge difference in people's lives over there as they digitize
Vit Muller:and join the workforce and give back to their local communities and
Vit Muller:their families and things like that.
Vit Muller:So, yeah, I mean, JayCee on a huge mission.
Vit Muller:She's an incredible woman to know.
Vit Muller:and she, her impact is really, really sensational.
Vit Muller:She, impacts a lot of people's lives, myself included.
Vit Muller:she's amazing.
Vit Muller:Yeah.
Vit Muller:Yeah.
Vit Muller:We're organizing an interview to get her on the show.
Vit Muller:I had to talk to her when, when we were in Manly.
Vit Muller:Did you go with us for that, for that ferry trip?
Vit Muller:We went to Manly.
Vit Muller:Bunch
Vit Muller:Kristine L’Estrange: the avo.
Vit Muller:Yeah.
Vit Muller:Yeah.
Vit Muller:That was cool.
Vit Muller:Yeah.
Vit Muller:very cool.
Vit Muller:Alright, well for, for those who, are just starting off high level in general,
Vit Muller:man or woman, what advice would you give them to maximize their success?
Vit Muller:Kristine L’Estrange: Ah, gosh.
Vit Muller:Well, I would just say to them, high level is an incredible
Vit Muller:opportunity to earn money.
Vit Muller:usually working from home.
Vit Muller:it's a fabulous opportunity for all of us.
Vit Muller:It's not a get rich quick scheme by any means.
Vit Muller:Gotta
Vit Muller:Definitely.
Vit Muller:Kristine L’Estrange: put in the hard work or the, the mahi, as we say over
Vit Muller:here in New Zealand to put the mahi in.
Vit Muller:but it really is an incredible opportunity.
Vit Muller:I would say dive into the system, learn as much as you can so that
Vit Muller:you can, know the system well.
Vit Muller:And then just solve problems.
Vit Muller:Solve problems for businesses.
Vit Muller:They don't have to be big.
Vit Muller:They don't have to be taking over the whole world.
Vit Muller:But even just small, solving small problems is extremely valuable, for local
Vit Muller:business and a great place to start.
Vit Muller:Excellent, excellent.
Vit Muller:And another way, also to support you on that journey is adjoining,
Vit Muller:Of the amazing, one of the many amazing, high level communities.
Vit Muller:If you're a New Zealand, high level community of New Zealand.
Vit Muller:Is that, what's the name of that one?
Vit Muller:The, the, high level New Zealand.
Vit Muller:Kristine L’Estrange: yeah, high level New Zealand.
Vit Muller:is the Facebook group for the incredible Kiwi community.
Vit Muller:so absolutely join us there if you're not already, if you're a GHL, user.
Vit Muller:Awesome.
Vit Muller:Alright.
Vit Muller:Couple of rapid fire questions before we wrap up.
Vit Muller:what about GHL originally grab your attention?
Vit Muller:well this is, I mean, you kind of hinted on the, the ads, but
Vit Muller:maybe it was something else.
Vit Muller:I dunno, was there something specific, that, that really grabbed
Vit Muller:your attention aside from the ads?
Vit Muller:Kristine L’Estrange: Yeah.
Vit Muller:So, click Funnels, Calendly active campaign.
Vit Muller:Don't need them anymore.
Vit Muller:Just one subscription really.
Vit Muller:Yeah.
Vit Muller:What a new high level feature, are you like most excited about right now and why?
Vit Muller:Kristine L’Estrange: Whew.
Vit Muller:good question.
Vit Muller:They, there are so many, they come so often.
Vit Muller:Let's pick one.
Vit Muller:Gosh.
Vit Muller:Ooh, big pause.
Vit Muller:I'll, I'll tell you what mine is.
Vit Muller:Kristine L’Estrange: Do you want to get Yeah.
Vit Muller:Multiple choice here, be it, tell, tell me yours or multiple choice, and
Vit Muller:I, I, I was in a town hall, at one o'clock in the morning
Vit Muller:to, with the, it was town hall about social planner and, blog.
Vit Muller:So, but for those of you guys listening, just in case you didn't
Vit Muller:know, GHL has these town halls, which are brilliant opportunity to have a
Vit Muller:real time interaction with the actual developers of that particular product.
Vit Muller:So anyway, it wasn't a town hall yesterday.
Vit Muller:Learned about cool new things that are coming for social planner and blog.
Vit Muller:One of the big one is that, We already use bulk scheduling through CSV for socials,
Vit Muller:especially like for the, you know, for all the different marketing pieces from
Vit Muller:each episode we do on this podcast.
Vit Muller:and now this is coming to blog,
Vit Muller:Kristine L’Estrange: Yay.
Vit Muller:a CSV book uploading.
Vit Muller:So you create all your blog into a spreadsheet, your titles, your meta
Vit Muller:tax, your SEO in one, one spreadsheet, and then you upload it, in one go.
Vit Muller:So, really, really cool way to, to, to handle blogs and book.
Vit Muller:but after that, town hall, I went to bed.
Vit Muller:I don't know, you know, I just kinda like scroll my phone a little
Vit Muller:bit more before I just can't, 'cause I'm still buzzing, right?
Vit Muller:I can't let go and sleep.
Vit Muller:Kristine L’Estrange: I do know the feeling So, so well.
Vit Muller:a, a, a good mate of mine, Michael, Michael
Vit Muller:Reimer, shout out to Michael.
Vit Muller:He's doing amazing things for everybody when it comes to ai.
Vit Muller:He's been a very, valuable, contributor to the community.
Vit Muller:I think he's on one of the masterminds as well that just went out on with high
Vit Muller:level, but he made a post, because he's on the beta with, on the back end of
Vit Muller:high level for the next, feature that's coming, where you'll have, and I, I saw
Vit Muller:it briefly, but basically, just like you go to workflow, visual Workflow,
Vit Muller:you'll have an ability to program, visually program the, your AI agents.
Vit Muller:So it's almost like stuff that we use N eight N for.
Vit Muller:Kristine L’Estrange: Yeah, I have seen it And I was
Vit Muller:high level.
Vit Muller:Kristine L’Estrange: epic.
Vit Muller:Yeah.
Vit Muller:I think I saw a tiny little thing about that and was So, excited
Vit Muller:for what's to I have an answer for you now if you're ready.
Vit Muller:service calendar beater.
Vit Muller:Have you had a look at it?
Vit Muller:No,
Vit Muller:Kristine L’Estrange: It's great.
Vit Muller:So one thing I think, high level hasn't done very well up
Vit Muller:until now, is service calendar.
Vit Muller:So think about like for your spas, massage, this type of place that has like
Vit Muller:a clinic, usually a physical location and lots of different appointment
Vit Muller:types, for Different sessions.
Vit Muller:So I guess maybe using like massages as an example, they might do like
Vit Muller:hour, 15 minutes, different locations.
Vit Muller:modalities, remedial sports.
Vit Muller:Kristine L’Estrange: Exactly right.
Vit Muller:And so I don't think high level till this point has done that very
Vit Muller:well at All In fact, I'd usually be recommending, an external add-on for that.
Vit Muller:but yeah, we're starting to use for some clients in Christchurch,
Vit Muller:the service be calendar and what I'm seeing is really amazing.
Vit Muller:So I think as that the final refinements, get done and then it
Vit Muller:goes outta beta is gonna be really exciting for those types of businesses.
Vit Muller:Yeah.
Vit Muller:Well, that sounds exciting.
Vit Muller:What I would like to see a support for fitness, because I, my background's
Vit Muller:in fitness and I know that for gyms, when it comes to managing classes,
Vit Muller:you got really, you got two things.
Vit Muller:You got classes and then that's variety of different classes, especially like
Vit Muller:martial art classes, kids classes.
Vit Muller:I did classes, different lengths, all that, but.
Vit Muller:you need the ability to link of actual subscription, right?
Vit Muller:So if you're not paying, if you, if you're not paid up, you can't book a class and
Vit Muller:things like that, that would be pretty cool because that's one pain point.
Vit Muller:And I think it's very common with really any industry, that you're
Vit Muller:after, you're trying to help.
Vit Muller:If you're trying to help, service-based, you know, home services, industry,
Vit Muller:electricians, plumbers, they always service Titan and service mate,
Vit Muller:you know, all those platforms.
Vit Muller:We don't really have a way to negatively, you know, solve that.
Vit Muller:So like, right now, you just gotta integrate.
Vit Muller:Same thing with fitness industry, right?
Vit Muller:Mind buddy Online is such a behemoth, they hold most of the monopoly.
Vit Muller:Then you got all, a lot of, a lot of the other, software providers
Vit Muller:for that fitness industry as well.
Vit Muller:but, yeah, kind of hard because the, and, and it's, and it's kinda like, it's okay.
Vit Muller:Like, I get it.
Vit Muller:you can integrate, but the, The big friction that, that I always
Vit Muller:see with clients is like, oh, so now we have to manage two things.
Vit Muller:You know,
Vit Muller:Kristine L’Estrange: Gotta integrate where you can.
Vit Muller:yeah.
Vit Muller:But if you can Yeah.
Vit Muller:Ultimately move to where we eliminate that, we do it all in
Vit Muller:one system, that's much better.
Vit Muller:Right.
Vit Muller:So it's really exciting working on that with my clients in Christchurch who are
Vit Muller:really wanting to, use high level in as much capacity as they can, and not have
Vit Muller:a separate appointment booking system and work through the beta part of this.
Vit Muller:Software release and yeah, it's really exciting to see that unfold.
Vit Muller:on a beta, so that's why you are using it and are you're seeing,
Vit Muller:you're seeing good results with it.
Vit Muller:is there any indication when it's going out of beta.
Vit Muller:Kristine L’Estrange: not sure.
Vit Muller:we have a meeting like I think next week with the calendar, project manager.
Vit Muller:so yeah, I'll ask them then and see if I can get back to you on that one.
Vit Muller:but it's working, it's working pretty well, so I don't imagine
Vit Muller:it's gonna be in beta forever.
Vit Muller:So, couple little things I'd like to change, which would be, for example,
Vit Muller:being able to click with a hyperlink through to the client contact.
Vit Muller:We can do that.
Vit Muller:And we're really used to doing that in other areas of the
Vit Muller:calendar that's not in there.
Vit Muller:So hopefully I feel not the biggest thing to add in, like hopefully
Vit Muller:they can add that in for us.
Vit Muller:There was another smallish thing too, which was like similar, right.
Vit Muller:So I'd love to see them just take our feedback on that and build
Vit Muller:that in and then, then get it out.
Vit Muller:Otherwise, I feel like it's not too far off.
Vit Muller:sounds exciting.
Vit Muller:That's awesome.
Vit Muller:yeah, that'd be, that'd be brilliant.
Vit Muller:Yeah.
Vit Muller:for sure.
Vit Muller:perfect.
Vit Muller:now onto the next segment, we have this segment called The Beef.
Vit Muller:Have you heard of it?
Vit Muller:Kristine L’Estrange: No.
Vit Muller:Tell me about the beef.
Vit Muller:so the beef is, is where we discuss constructive feedback on high
Vit Muller:level to improve the platform and get up votes on like one idea that you'd
Vit Muller:like that or that you've submitted on the I Ds board that maybe is not
Vit Muller:getting enough up votes because maybe it's more of an edge case or it's
Vit Muller:just gotten buried in the algorithm.
Vit Muller:And you know, one thing with, with with ideas board and feature suggestions
Vit Muller:is, is the only way you can do it.
Vit Muller:There's, there's two ways really that I know how you can promote your ideas.
Vit Muller:That's one you go to ideas dot high go high level.com and you
Vit Muller:submit submitted there and that's what the dev team is looking at.
Vit Muller:But they're only gonna put it into their production if it's got enough outputs.
Vit Muller:So then the next logical thing is like, well I'll put a, a post-it
Vit Muller:in the community on Facebook.
Vit Muller:Unfortunately, you can't do that.
Vit Muller:That's against policy and they'll take it down.
Vit Muller:So the only next best thing I know is those town halls because
Vit Muller:you're talking to those devs directly and they actually do it.
Vit Muller:It's almost like it bypasses the whole, you know, the upvoting
Vit Muller:mechanism, which is great.
Vit Muller:do you have, like something that you've posted on your ideas board that you'd like
Vit Muller:to give a bit of, a bit of a highlight
Vit Muller:Kristine L’Estrange: Yes, absolutely.
Vit Muller:I've got something that, needs the attention of everybody listening.
Vit Muller:You need to go right there.
Vit Muller:I don't have the link for you, but perhaps I can give it to
Vit Muller:you after the, call bit and
Vit Muller:we can get that
Vit Muller:we'll put in show notes.
Vit Muller:Mm-hmm.
Vit Muller:Kristine L’Estrange: So, one thing we need is proposals.
Vit Muller:That feature is amazing and high level, I think.
Vit Muller:I can't think of any feedback to give them.
Vit Muller:Except landscape proposals.
Vit Muller:Landscape proposals, people let us build our proposals in landscape
Vit Muller:Oh, okay.
Vit Muller:Yeah.
Vit Muller:Yeah.
Vit Muller:Yep.
Vit Muller:Kristine L’Estrange: instead of only portrait.
Vit Muller:It would mean the world to me and lots of other people in particularly women
Vit Muller:of GHL 'cause we're quite passionate about designing really nice landscape
Vit Muller:proposals to send to our clients.
Vit Muller:we also feel really strongly that there's a lot of other proposal
Vit Muller:software out in the marketplace.
Vit Muller:And really the only thing that they do better than high level is allow
Vit Muller:people to make landscape proposals.
Vit Muller:And so for our individual SaaS businesses, if we could promote the proposal area
Vit Muller:of documents and contracts is what its official name is, part of the software
Vit Muller:and show that we can just straight away rebuild people's beautiful landscape
Vit Muller:proposals in there, it would be.
Vit Muller:Really beneficial for us and we'd get a lot of people, more people in through
Vit Muller:our SaaS, make it more attractive.
Vit Muller:So that's something I'm quite passionate about.
Vit Muller:That one.
Vit Muller:Sounds like a bit of an HK for some, but I'd a hundred percent.
Vit Muller:it may sound like a bit of an HK for some, but for me, I a hundred
Vit Muller:percent with you on that because I like, I've got my proposal.
Vit Muller:It's like a 20 page, really nicely designed template in our Canva
Vit Muller:Kristine L’Estrange: Yep.
Vit Muller:You have to have it landscape.
Vit Muller:Like it's, it's hard to convey that information with the
Vit Muller:message, with the visuals when it's, yeah, when it's vertical.
Vit Muller:So I'll definitely give you an upload for that one.
Vit Muller:So yeah, let's drop the link in the show notes.
Vit Muller:If you guys agree.
Vit Muller:check out the show notes.
Vit Muller:By the way, if, if you're listening to this podcast, you might be, you know,
Vit Muller:you might be watching it on YouTube, you might be watching it on Spotify.
Vit Muller:if you, there is the full show notes are available, you just need to go to podcast.
Vit Muller:So podcast.highlevelexperience.com.
Vit Muller:And that's a, we've got like two websites.
Vit Muller:So we have highlevelexperience.com, which is a website that I built inside our
Vit Muller:high level, and that's got everything to learn about the podcast, become a guest,
Vit Muller:become a sponsor, all those cool things.
Vit Muller:and we do feature the latest episode, but you don't have a way to see, or
Vit Muller:the past episode, there is buttons that will take you to the past episode.
Vit Muller:I'm just giving, I'm just giving you a shortcut.
Vit Muller:So it's podcast.highlevelexperience.com, which is a site that we have with our
Vit Muller:distribution platform that we use.
Vit Muller:We use Captivate.
Vit Muller:but yeah, that's where you find it guys.
Vit Muller:So, find this episode and the show notes on that website.
Vit Muller:Our like, really rich, like, there's a lot of stuff.
Vit Muller:You won't find the full extent of show notes on any other distribution platform.
Vit Muller:It's just how it works.
Vit Muller:Like if we push an episode out to Apple Podcast, you get, like a shortened,
Vit Muller:like a snippet because you know, that's the, you know, how, how this works.
Vit Muller:So just wanted to highlight that.
Vit Muller:now I'm gonna take it further.
Vit Muller:I'm gonna take it further.
Vit Muller:What I would like to see, not only support for landscape, but, and I do know that,
Vit Muller:native integration with Canva is coming 'cause I've seen it on the town hall.
Vit Muller:Kristine L’Estrange: Me too.
Vit Muller:Saw a little screenshot there with a blurry tiny button.
Vit Muller:So exciting.
Vit Muller:So you'll have, how that's gonna work, is you're gonna
Vit Muller:go into the media, storage and you'll be able to plug in your designs from
Vit Muller:Canva into media storage and just be able to pick, pick the design, even
Vit Muller:edit with a little, like a model.
Vit Muller:Yeah.
Vit Muller:So very exciting.
Vit Muller:But what I'd like to see on the, proposals, if they do that landscape
Vit Muller:thing, to also be able to, because you, you can import PDFs, but
Vit Muller:being able to, you know, like, Hey, I already got a conva design.
Vit Muller:Can we just use That
Vit Muller:Kristine L’Estrange: Yeah.
Vit Muller:I think that's great.
Vit Muller:I think Let's get that in there as well.
Vit Muller:Fabulous.
Vit Muller:do it.
Vit Muller:Yeah.
Vit Muller:Awesome.
Vit Muller:Alright guys.
Vit Muller:if you have a beef, and this is all in, you know, in, All in the good spirit.
Vit Muller:But at the end of the day, it is a software platform and every software
Vit Muller:platform has its, ups and downs.
Vit Muller:So if you have a beef, you want to get more uploads, something
Vit Muller:meaningful, then share it.
Vit Muller:this is very much a, you know, a community-based podcast guy.
Vit Muller:So if you have a beef head over to highlevelexperience.com/thebeef,
Vit Muller:and on that page you'll see a form where you can just submit, your beef.
Vit Muller:So it's just explain what it is.
Vit Muller:You have to make sure you include your link that you've
Vit Muller:submitted on the ideas board.
Vit Muller:Ideally record it like a little voice memo, and then we'll plug it into
Vit Muller:one of these episodes and then, you know, we'll feature in the show notes.
Vit Muller:so that's, that's that.
Vit Muller:And I think we're at the end.
Vit Muller:I've got one final tricky question for you.
Vit Muller:Two questions to wrap it up.
Vit Muller:tell me something that's true that almost nobody agrees with you on.
Vit Muller:Kristine L’Estrange: Hmm.
Vit Muller:The feature to add automatic notes in Go High Level is amazing.
Vit Muller:Huh?
Vit Muller:Kristine L’Estrange: That's my little nerd alert.
Vit Muller:building in workflows to add every action that happens into
Vit Muller:notes automatically is amazing.
Vit Muller:I don't know anybody else that thinks that that is true, but I know It is.
Vit Muller:Does that answer your question?
Vit Muller:It is.
Vit Muller:Yeah.
Vit Muller:'cause I use that as well.
Vit Muller:Like, events happen against the contact and especially when it
Vit Muller:comes to custom fields, because custom fields can get overwritten.
Vit Muller:Yeah.
Vit Muller:Then you lose that info.
Vit Muller:Kristine L’Estrange: Talking like a builder.
Vit Muller:Yep.
Vit Muller:yeah.
Vit Muller:So very, very useful.
Vit Muller:I actually applied every, every, any event that happens in contact
Vit Muller:automatically adds a new note.
Vit Muller:yeah, that's, yeah, a hundred percent with you on that one.
Vit Muller:So there you go.
Vit Muller:Kristine, we're gonna wrap it up.
Vit Muller:I'm gonna give you your opportunity to now, if you wanted to pass any
Vit Muller:message just on the like, pattern on, on, on, on finishing this episode.
Vit Muller:anything you'd like to say to the audience.
Vit Muller:Kristine L’Estrange: well, thank you very much for coming this far and
Vit Muller:listening to our amazing, podcast.
Vit Muller:Make sure that you are subscribed to the high level experience.
Vit Muller:I think it's a really quality program for anybody using high level.
Vit Muller:if you're a lady, I would love to see you over in the women of GHL.
Vit Muller:We'd absolutely love to have you there.
Vit Muller:And also my fellow Kiwis.
Vit Muller:I might have an Australian accent, but I do live over in Hawkes Bay,
Vit Muller:and if you're a high level user, we would absolutely love to have
Vit Muller:you over in that community as well.
Vit Muller:Amazing.
Vit Muller:Thank you Kristine.
Vit Muller:I look forward to hang out with you in Dallas.
Vit Muller:Hopefully you are yu mean.
Vit Muller:You, you said that at the beginning.
Vit Muller:You are, you are pretty much there, so I think you will be there.
Vit Muller:Kristine L’Estrange: 90, 99%.
Vit Muller:eh?
Vit Muller:99%.
Vit Muller:Yeah.
Vit Muller:Awesome.
Vit Muller:Yeah, it's gonna be an epic week.
Vit Muller:So looking forward to it.
Vit Muller:So thank you again for, for being on.
Vit Muller:I appreciate you, appreciate sharing your journey and your
Vit Muller:insights with the audience.
Vit Muller:And, guys, as well, thank you for listening to today's episode
Vit Muller:on High Level Experience.
Vit Muller:by the way, when I say guys, I mean, you know what I mean, right?
Vit Muller:I just wanna clarify.
Vit Muller:Kristine L’Estrange: Ladies and gentlemen, girls and boys, of that.
Vit Muller:everybody, thank you so much for listening.
Vit Muller:If you've enjoyed today's episode, then please share it with your fellow agency
Vit Muller:mates and other high levels that you think would also benefit from listening.
Vit Muller:For show notes, links and extra tips to help you grow your agency
Vit Muller:or your sales at high level, please go to highlevelexperience.com.
Vit Muller:Thank you and have a great the rest of your day, everybody.