Episode 10

Revolutionizing Support: Ryan O'Connor on Empowering Agencies with Growthable

10 - Revolutionizing Support: Ryan O'Connor on Empowering Agencies with Growthable

In this insightful session, we dive deep into the world of digital agency SaaS support with none other than Ryan O'Connor, the visionary founder and CEO of Growthable. Discover how Ryan's innovative platform is transforming the way SaaS agencies leverage go HighLevel, empowering them to excel in the competitive digital landscape.

Key Highlights:

Introduction to Ryan O'Connor and Growthable (00:00:06): Learn about Ryan's journey to revolutionizing agency support with his unique platform that offers comprehensive solutions including unlimited support, comprehensive onboarding, live chat, guided tours, and educational content.
The Genesis of Growthable (00:05:55): Ryan shares his transition from running an outbound agency to pioneering in the HighLevel support space, driven by a passion for the platform's capabilities and a desire to immerse himself in its ecosystem.
Global Talent and Educational Content (00:01:11): Explore Ryan's strategy for tapping into the global talent pool, shifting geographically to harness skilled professionals across different regions, and the surprising role his educational content played in training agencies worldwide.
Empowering Agencies with Tailored Support (00:20:24): Ryan discusses how Growthable tailors its support to meet the specific needs of agencies, from those just starting out to established entities managing thousands of sub-accounts.
The Impact of Effective Support on Agency Growth (00:40:23): Listen to real success stories of how agencies have leveraged Growthable's support to significantly enhance their growth and efficiency.
SaaS Agency Growth: Moving the Needle (00:51:22): Ryan and the hosts delve into strategies that truly move the needle for SaaS businesses, highlighting the importance of niche specialization and the power of being a subject matter expert.
The Beef Segment (01:06:40): Dive into the podcast's signature segment where Ryan shares his "beef" with the lack of agency-level workflow builders in HighLevel, sparking a discussion on potential improvements.

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About Ryan O'Connor

Ryan O'Connor's entrepreneurial journey is marked by his creation of growthable, a company that stands as a testament to his belief in the transformative power of GoHighLevel. Recognizing the challenges agencies face, Ryan set out to offer an unparalleled level of support and resources, tailored specifically to the needs of HighLevel users. His company provides white-label support, onboarding, live chat, guided tours, educational content, and an extensive knowledge base, serving hundreds of agencies across the globe.

Special Offer

Exclusive Offer for Our Listeners: Ryan has generously provided an exclusive deal for HighLevel Experience listeners. Use the coupon code HLXP at checkout for a 20% discount on Growthable's Pro Plan. Dive into a world where agency support is not just about solving problems but empowering growth.

Highlights:

Key points we talked about in this pilot episode!

01:11 Exploring Global Talent and the Impact of Educational Content
05:55 Ryan's Journey from Agency Owner to HighLevel Support Pioneer
20:24 The Evolution of Agency Support and Onboarding with Growthable
31:40 The Scalability and Efficiency of Growthable's Unique Approach
40:23 Success Stories: How Growthable Transforms Agencies
41:38 Deep Dive into Client Relationships and Their Success
43:20 The Power of White Label Support in Scaling Agencies
44:14 Transformative Client Experiences and Business Growth
46:15 Choosing the Right White Label Support for Your Agency
48:47 The Challenges and Rewards of Building a Support System
51:02 Strategies for Agency Growth and Client Success
54:04 The Importance of Niche Specialization for Agencies
58:22 Agency Growth Strategies: Moving the Needle with Specific Tactics
01:06:40 The Beef Segment: Discussing HighLevel's Features and Requests

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Extendly for HighLevel (Main sponsor)

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HeyLevi

The AI sales enablement tool for Go HighLevel that requires zero prompting

HeyLevi's Generative AI modules can help you stay competitive and give your clients everything they're asking for and more in a fraction of the time- a whole lot easier than you might think. And no, you don’t need to spend your nights and weekends learning how to write effective prompts, or even buying library-after-library of pre-made prompts to succeed. All it takes is leveraging a single app that integrates right into your HighLevel platform, and letting it do ALL of the heavy lifting for you. Learn More

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.

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Thanks for tuning in to our pilot episode. We'll catch you in the next one!

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More info about this episode:

Type: Audio (Explicit )
Link: https://podcast.highlevelexperience.com/episode/revolutionizing-support-ryan-oconnor-on-empowering-agencies-with-growthable
Authors: Vit Muller

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