Turner Leslie: 00:00:00

I always have Will with me.

Turner Leslie: 00:00:01

I always say that I'm Robin and he's Batman 'cause he's a smart guy.

Vit Muller: 00:00:04

And is there anything in those lessons that the highlevels

Vit Muller: 00:00:07

listening, could apply from it.

Turner Leslie: 00:00:09

some people that may not know anything about the software that

Turner Leslie: 00:00:11

you're selling have to find quick wins.

Turner Leslie: 00:00:14

and you have to find this very simple, quick wins for them to grasp onto.

William Grader: 00:00:18

I agreed.

William Grader: 00:00:19

the quick wins.

Vit Muller: 00:00:20

William, what's been your journey like?

William Grader: 00:00:22

it's hard to go after Turner over here, right?

William Grader: 00:00:25

Eating with Tim Tebow.

William Grader: 00:00:27

but jumped in there as an employee and quickly, became

William Grader: 00:00:32

a part owner of that company.

Vit Muller: 00:00:35

if I wanted to have, like if I have my own unique products,

Vit Muller: 00:00:37

if I had my own unique t-shirts, do you guys fulfill on those as well?

Turner Leslie: 00:00:42

Yeah, we do.

William Grader: 00:00:42

So you can literally pass any dynamic data you want, right?

William Grader: 00:00:46

we send over 10,000 brownies a month on average.

Vit Muller: 00:00:49

Oh, they better be good.

William Grader: 00:00:50

Some brownies.

William Grader: 00:00:51

I mean, come on.

William Grader: 00:00:52

one of my favorites is we worked with a property management firm, what

William Grader: 00:00:59

they would use us for is

Turner Leslie: 00:01:01

we do a lot of really cool things.

Turner Leslie: 00:01:03

Just wanna make sure you knew all of them.

Vit Muller: 00:01:09

Hello guys.

Vit Muller: 00:01:09

Welcome to another episode on the High Level Experience Podcast.

Vit Muller: 00:01:13

Our guest today are Two of mines helping lead the charge, one

Vit Muller: 00:01:16

of the fastest growing client retention platforms in the game.

Vit Muller: 00:01:20

One is a strategic powerhouse who's shaping our personalized automation scales

Vit Muller: 00:01:25

across agencies and SaaS businesses.

Vit Muller: 00:01:27

The other is a relationship building expert with deep roots in

Vit Muller: 00:01:32

the ClickFunnels affiliate world.

Vit Muller: 00:01:34

Someone who knows exactly what it takes to turn connections into conversions

Vit Muller: 00:01:38

and a loyalty into long-term growth.

Vit Muller: 00:01:42

They're both part of the executive team at Mailbox Power, a platform that's

Vit Muller: 00:01:47

helping businesses and agencies make unforgettable impressions through

Vit Muller: 00:01:52

HighLevel's smart automations, direct mail, and next-level client engagement.

Vit Muller: 00:01:59

And the best part?

Vit Muller: 00:02:00

We've got a special hook for you, highlevelers, so stay tuned towards

Vit Muller: 00:02:04

the end for a listener exclusive offer that can help you automate retention

Vit Muller: 00:02:10

and generate more referrals with ease.

Vit Muller: 00:02:13

Please welcome to the show, Turner Leslie and William Grader from Mailbox Power.

Turner Leslie: 00:02:24

Thanks Vit.

William Grader: 00:02:26

Yeah.

William Grader: 00:02:26

Thanks for having us, man.

Vit Muller: 00:02:28

Great to have you guys.

Vit Muller: 00:02:30

You're both in leadership roles at Mailbox Power Turner Leading client

Vit Muller: 00:02:34

relations and William Steering strategy.

Vit Muller: 00:02:36

For those in the high level world who haven't explored Mailbox power yet,

Vit Muller: 00:02:40

how would you like describe what it actually solves for agencies in SaaS?

Turner Leslie: 00:02:44

I'll go ahead and jump in.

Turner Leslie: 00:02:46

so much we, well, our founder Justin Biggs, our CEO, Brad Quintana,

Turner Leslie: 00:02:51

they recently wrote a book called The PRRRR Method, and it, it

Turner Leslie: 00:02:55

encapsulates everything that we have.

Turner Leslie: 00:02:57

So in, in, it goes over, prospecting, recognition, retention,

Turner Leslie: 00:03:02

reputation, and referrals.

Turner Leslie: 00:03:03

And that is really everything that we help people do to help business owners,

Turner Leslie: 00:03:07

SaaS owners, to do within their business.

Turner Leslie: 00:03:10

And we make it so easy for them.

Turner Leslie: 00:03:13

When we say easy, it really is.

Turner Leslie: 00:03:14

We're gonna talk plenty about what, what we do today.

Turner Leslie: 00:03:17

but really with mailbox power, we're able to help business owners be

Turner Leslie: 00:03:20

able to send out customize, cards and greeting cards, postcards, and

Turner Leslie: 00:03:25

also strategic gifting as well.

Turner Leslie: 00:03:28

and really we have so many different types of users within, our user base as well.

Turner Leslie: 00:03:36

So some people are like, so you know what people do you help?

Turner Leslie: 00:03:40

And we're like, we're like so many.

Turner Leslie: 00:03:42

It's crazy.

Turner Leslie: 00:03:42

Like our business helps out, so many different people and it just

Turner Leslie: 00:03:47

makes it so easy and automated.

Turner Leslie: 00:03:48

I know that's a big answer to your question, but it goes a long way.

William Grader: 00:03:52

No.

Vit Muller: 00:03:53

well, sorry, go ahead, William.

William Grader: 00:03:55

I, I was just gonna say, yeah, I, I agree.

William Grader: 00:03:57

I think that, especially in the SaaS space, everybody focuses too

William Grader: 00:04:03

much on generating new customers.

William Grader: 00:04:07

And I think where we really shine for people is not only prospecting,

William Grader: 00:04:12

but but the client retention aspect.

William Grader: 00:04:14

Right.

William Grader: 00:04:15

And, you know, I, I always like to say if, if you could.

William Grader: 00:04:20

Keep 10% of your clients throughout the year, what would that

William Grader: 00:04:24

year over year growth actually look like in a couple years?

William Grader: 00:04:28

Right?

William Grader: 00:04:29

I mean, is that an extra 10, 20, $50,000 a year plus like sometimes monthly?

William Grader: 00:04:37

I, you know, being able to build that up is, is where we can

William Grader: 00:04:40

really shine for people and, yeah.

Vit Muller: 00:04:43

I wanna unpack all that.

Vit Muller: 00:04:44

It's just like the definition of a leaky bucket, right?

Vit Muller: 00:04:47

Like you got businesses just keep throwing money at arts, at lead

Vit Muller: 00:04:51

acquisition and year over year, they end up with whole new customer base.

Vit Muller: 00:04:56

And the guys who were with them year before, no longer there.

Vit Muller: 00:05:00

there's certain industries that kinda like that, especially, that I've noticed,

Vit Muller: 00:05:04

with some, poor performers or, poor operators who don't really look after

Vit Muller: 00:05:07

those clients and they don't stay, right.

Vit Muller: 00:05:10

the idea of running a business, growing a business is that you're

Vit Muller: 00:05:13

building a vehicle that makes money.

Vit Muller: 00:05:14

It's it should be fun.

Vit Muller: 00:05:16

if you think about like how much does it cost you to acquire a customer, right.

Vit Muller: 00:05:21

across different industries, there's different, different costs, right?

Vit Muller: 00:05:24

And especially depends on how much you sell the stuff that you sell for.

Vit Muller: 00:05:28

But, if you have to like, do that the traditional way every single time,

Vit Muller: 00:05:32

acquire a new customer in order to balance out, in comparison to investing in

Vit Muller: 00:05:38

retention, that's the stuff that I'm like interested, I really wanna dive into this.

Vit Muller: 00:05:42

but, I wanted to do a little bit of, a backstory first just to, set the room a

Vit Muller: 00:05:47

little bit so that the folks listening get to kind of get a bit more of an idea

Vit Muller: 00:05:52

about both you like what you've done in the past, and then we can go into

Vit Muller: 00:05:56

all the good stuff with Mailbox Power.

Vit Muller: 00:05:59

Would that be cool?

Turner Leslie: 00:06:00

Yeah, let's do it.

Vit Muller: 00:06:02

you know, like you both have.

Vit Muller: 00:06:04

Wealth of experience and knowledge Turner like ClickFunnels, right?

Vit Muller: 00:06:09

Running affiliate programs, onboarding customers.

Vit Muller: 00:06:13

There's a lot of, correlation to, to what would be useful for us,

Vit Muller: 00:06:16

who are running SaaS businesses and what we can apply from there.

Vit Muller: 00:06:20

what, don't we start with that and then, and then dive into, you know,

Vit Muller: 00:06:23

what you've done, William as well.

Vit Muller: 00:06:25

Would that be all right?

William Grader: 00:06:26

Yeah, let's do it.

Turner Leslie: 00:06:28

yeah, as you bring up ClickFunnels, I, I will always bring

Turner Leslie: 00:06:31

up ClickFunnels until the end of, you know, when I retire one day on a beach.

Turner Leslie: 00:06:35

Right.

Turner Leslie: 00:06:36

but, yeah, ClickFunnels was a wild ride.

Turner Leslie: 00:06:39

So I jumped into ClickFunnels right after I graduated, college.

Turner Leslie: 00:06:43

my, my brother actually was head funnel builder for years and years.

Turner Leslie: 00:06:47

he would say lifetimes, but, yeah, so I started out as

Turner Leslie: 00:06:51

basically support over there.

Turner Leslie: 00:06:53

And then jumped up to the retention team.

Turner Leslie: 00:06:55

And then we built an onboarding team of four of us guys, and we built up

Turner Leslie: 00:07:00

to 15 people at one time and got that up to the Two Comma Club Award as we

Turner Leslie: 00:07:05

were selling Russell's, one Funnel Away challenge, which was crazy cool.

Turner Leslie: 00:07:09

We'd have questions and we'd be like, I don't know, but Russell's gonna teach

Turner Leslie: 00:07:12

you in the one funneling challenge.

Turner Leslie: 00:07:13

It's gonna be awesome.

Turner Leslie: 00:07:15

but it was so cool because we were able to help users that stick, Hey,

Turner Leslie: 00:07:18

get your domain, start building your funnel, start sending emails, and,

Turner Leslie: 00:07:22

just the simple things that they needed to really grasp funnels, right?

Turner Leslie: 00:07:25

And we say simple and funnels like, huh, simple.

Turner Leslie: 00:07:28

But, it was, it was really awesome.

Turner Leslie: 00:07:30

Later on, I got a call from my good buddy, Miles Clifford, who ran.

Turner Leslie: 00:07:35

The, the affiliate program at that time.

Turner Leslie: 00:07:37

And he said, Hey, we'd love to have you jump on, to this team

Turner Leslie: 00:07:40

and, see what you can do and, and do a lot of stuff with Russell.

Turner Leslie: 00:07:43

And I said, let's do it.

Turner Leslie: 00:07:44

I'm down.

Turner Leslie: 00:07:45

And so that put me into working at the HQ there at, Russell's HQ ClickFunnels.

Turner Leslie: 00:07:51

That was really awesome.

Turner Leslie: 00:07:52

That's just 10 minutes down the road here.

Turner Leslie: 00:07:54

And, I, I couldn't take this next hour, whatever, telling you all of

Turner Leslie: 00:07:59

the crazy stuff we did over there.

Turner Leslie: 00:08:01

It was insane.

Turner Leslie: 00:08:02

I was in a skyrise over in San Diego with Tim Tebow at a mastermind eating

Turner Leslie: 00:08:10

incredible food and talking to people.

Turner Leslie: 00:08:12

And then after that we went on, on a yacht and raised money for, awesome charities.

Turner Leslie: 00:08:16

And, we were at Funnel Hacking Live with Jocko on stage.

Turner Leslie: 00:08:20

you know, the, the author of Extreme Owner, yeah, extreme Ownership

Turner Leslie: 00:08:23

and, and so many awesome people.

Turner Leslie: 00:08:27

That I was able to be around and doing speaker concierge and building

Turner Leslie: 00:08:30

up the affiliate program over there.

Turner Leslie: 00:08:32

just crazy things, right?

Turner Leslie: 00:08:33

I had hair back then.

Turner Leslie: 00:08:34

It was crazy long time ago.

Turner Leslie: 00:08:37

But, so many things that, that transferred over to where I'm

Turner Leslie: 00:08:40

at now with mailbox power.

Turner Leslie: 00:08:42

and, well maybe a year ago, a little bit more, I actually walked into Mailbox Power

Turner Leslie: 00:08:47

and I, I had this weird feeling that I was like, this kind of feels like home, but

Turner Leslie: 00:08:52

I'm still working for, for ClickFunnels.

Turner Leslie: 00:08:54

so things happened and, and now I'm at where I am and, yeah, just

Turner Leslie: 00:08:58

crazy cool stuff and bringing all of those relationships over

Turner Leslie: 00:09:01

to where I am and having a good relationship with Russell as well.

Turner Leslie: 00:09:05

And, so that was, that stuff all started about seven years

Turner Leslie: 00:09:09

ago and, it's been awesome.

Turner Leslie: 00:09:11

Where I'm at now with, with Mailbox Power is, is amazing.

Turner Leslie: 00:09:13

And that's why I always have Will with me.

Turner Leslie: 00:09:15

I always say that I'm Robin and he's Batman 'cause he's a smart guy.

Turner Leslie: 00:09:19

I just bring all the people with me.

Turner Leslie: 00:09:21

so good to have Will with me and, the things that he, I and the team are

Turner Leslie: 00:09:25

creating right now and within the next year and and beyond is gonna be bonkers.

Turner Leslie: 00:09:30

Crazy.

Turner Leslie: 00:09:31

It's gonna be so cool.

Vit Muller: 00:09:32

I bet Yeah, you would've had so many cool experiences there.

Vit Muller: 00:09:36

I mean, what he's, what Russell's done has been very impressive.

Vit Muller: 00:09:38

Right.

Vit Muller: 00:09:38

Obviously, unfortunately, the downfall of ClickFunnel is a real thing.

Vit Muller: 00:09:42

Now.

Vit Muller: 00:09:42

It's all about high level.

Vit Muller: 00:09:43

That's what we're all about.

Vit Muller: 00:09:45

But, I think there's, you know, these programs and all that, they're still

Vit Muller: 00:09:48

like really, really good and timeless.

Vit Muller: 00:09:49

Right.

Turner Leslie: 00:09:51

For sure.

Vit Muller: 00:09:51

you were helping onboard customers there.

Vit Muller: 00:09:53

What were some like key lessons that you found when you were helping,

Vit Muller: 00:09:56

onboard new agencies with that, with that software, that helped them like

Vit Muller: 00:10:02

speed up the learning curve because, adoption is the name of the game.

Vit Muller: 00:10:05

And is there anything in that, in those lessons that the highlevels

Vit Muller: 00:10:09

listening, the highlevels that are running, 4 97, like doing a SaaS model?

Vit Muller: 00:10:14

What they could apply from it.

Turner Leslie: 00:10:16

You have to find quick wins for your customers.

Turner Leslie: 00:10:18

People that are hopping on, some people that may not know anything

Turner Leslie: 00:10:21

about the software that you're selling have to find quick wins.

Turner Leslie: 00:10:25

and you have to find this very simple, quick wins for them to grasp onto.

Turner Leslie: 00:10:29

And within software, whether it's, buying or, getting Netflix or getting

Turner Leslie: 00:10:34

ClickFunnels or high level or any software, any subscription you're getting.

Turner Leslie: 00:10:39

I was just talking about this yesterday.

Turner Leslie: 00:10:41

It's kinda like a honeymoon phase.

Turner Leslie: 00:10:43

You just bought this thing, it's gonna hit you every month.

Turner Leslie: 00:10:46

and you're like, it's okay.

Turner Leslie: 00:10:47

It's gonna be awesome.

Turner Leslie: 00:10:48

I just learned so much cool stuff about this.

Turner Leslie: 00:10:50

I just taught this yesterday that greater than sign has to eat the

Turner Leslie: 00:10:54

value that conceive value over the money that you just spent, right?

Turner Leslie: 00:10:58

Because your spouse or who, your business partners are gonna see

Turner Leslie: 00:11:01

that money hit and they're gonna be like, what the heck is this?

Turner Leslie: 00:11:04

And that value that you've just, just ate take it in is, is gotta

Turner Leslie: 00:11:08

be something they can grasp and take on from month after month as

Turner Leslie: 00:11:11

they're paying for your thing, right?

Turner Leslie: 00:11:13

And so the very quick simple wins is what they have to have to take on.

Turner Leslie: 00:11:18

that's something that we taught at ClickFunnels is something

Turner Leslie: 00:11:20

we taught at Mailbox Power.

Turner Leslie: 00:11:22

because you are talking and you just sold to a very busy business owner

Turner Leslie: 00:11:27

and they don't really care about how you're doing in business, what

Turner Leslie: 00:11:30

they do, but they, they care about, their business and, and succeeding.

Turner Leslie: 00:11:35

You're a small part of that and hopefully becomes a big part.

Turner Leslie: 00:11:39

but, yeah, you gotta make it as simple as possible for these business owners

Turner Leslie: 00:11:42

because they, they got so much other stuff going on and they hope that your

Turner Leslie: 00:11:46

thing can take it past the finish line.

Turner Leslie: 00:11:48

yeah.

Turner Leslie: 00:11:49

Big answer to

Vit Muller: 00:11:49

Start with simple, ideally something out of the box.

Vit Muller: 00:11:52

So it's easy to fulfill as well.

Vit Muller: 00:11:54

That's how you make it scalable.

Vit Muller: 00:11:56

And then you go from there and build.

Vit Muller: 00:11:57

Build that trust, build that relationship.

Vit Muller: 00:11:59

Yeah, so that's

William Grader: 00:12:00

I agreed.

William Grader: 00:12:01

the quick wins.

William Grader: 00:12:02

Sorry.

William Grader: 00:12:02

That was the only thing I wanted to say there.

William Grader: 00:12:04

He's right quick.

William Grader: 00:12:04

Wins are the biggest part.

Turner Leslie: 00:12:06

Mm-hmm.

Vit Muller: 00:12:07

Definitely William, what's been your journey like?

William Grader: 00:12:12

yeah, I mean, so it's hard to go after Turner over here, right?

William Grader: 00:12:17

Eating with Tim Tebow.

William Grader: 00:12:18

But, no, I, I've been in the SaaS space myself.

William Grader: 00:12:22

I joined a marketing company, I think it was eight years ago now, maybe.

William Grader: 00:12:29

Longer than that, I can't even remember what year it was.

William Grader: 00:12:32

but jumped in there as an employee and quickly, scaled the company to

William Grader: 00:12:39

40,000 in monthly recurring revenue.

William Grader: 00:12:41

and then became a part owner of that company.

William Grader: 00:12:46

And.

William Grader: 00:12:47

in a year span, I, I got to learn CRM solutions and advertising

William Grader: 00:12:53

and different industry types and like it was just all thrown in

William Grader: 00:13:00

a, you know, throw you at a fire.

William Grader: 00:13:01

Right.

William Grader: 00:13:02

And I realized that I loved it.

William Grader: 00:13:04

I loved it a lot.

William Grader: 00:13:05

And so I, I continued to go down that path.

William Grader: 00:13:09

we found high level, in 2019 and, we thought, you know what?

William Grader: 00:13:16

This could be cool.

William Grader: 00:13:18

Let's, let's do a webinar to our current list and, and clients.

William Grader: 00:13:22

And we signed up like.

William Grader: 00:13:26

45 people on the first webinar we did.

William Grader: 00:13:29

And we were like, wow, okay.

William Grader: 00:13:31

This is, yeah, this is the way to go.

William Grader: 00:13:34

You know, it's, it's software.

William Grader: 00:13:37

so anyways, we continued down that path and then I, I created, SaaS

William Grader: 00:13:41

Coaching Academy, which is our affiliate, product with high level

William Grader: 00:13:47

and scaled that to multiple figures.

William Grader: 00:13:50

And, and then now I'm here for the last three years and.

William Grader: 00:13:56

Love, love what I do here.

William Grader: 00:13:58

So I'm, I'm the Chief Strategy officer here at Mailbox Power and, manage the

William Grader: 00:14:03

whole go high level CRM for all the go high level people out there, banging

William Grader: 00:14:06

my head against the wall and, and love working in high level, and building

William Grader: 00:14:11

out whatever, you know, whatever I can.

William Grader: 00:14:13

And we've got a whole sales floor here.

William Grader: 00:14:15

So it's, it's a lot of constant changes and adjustments and,

William Grader: 00:14:20

you know, high level launches.

William Grader: 00:14:22

A lot of features, right?

William Grader: 00:14:23

So constantly keeping up with that and waiting for the ones we need to drop.

William Grader: 00:14:28

And, yeah, it, it, it's a lot of fun.

William Grader: 00:14:31

So I, I'm, you know, I try my best to, focus on the strategy for the company

William Grader: 00:14:35

here and I manage our onboarding team as well, and work with Turner

William Grader: 00:14:40

and Kolby and, you know, we've got a great team here of experts.

William Grader: 00:14:44

So it's a lot of

Vit Muller: 00:14:45

I mean, I'm, I gotta say I'm, I'm impressed.

Vit Muller: 00:14:48

You know, I, I'll see you guys at the level Up summit in Dallas.

Vit Muller: 00:14:52

Were you guys there in 2003 as well by any chance?

William Grader: 00:14:58

23,

Vit Muller: 00:14:59

yeah.

Vit Muller: 00:14:59

Sorry.

William Grader: 00:15:00

2003 was a little while ago.

William Grader: 00:15:03

Yes, we were there in 2023 as well.

William Grader: 00:15:06

The little tiny hall.

William Grader: 00:15:07

We were right next to all the doors.

William Grader: 00:15:09

we were throwing the footballs at everyone.

Vit Muller: 00:15:12

Yes.

Vit Muller: 00:15:13

And a little stress balls and all that.

Vit Muller: 00:15:15

Yeah.

Vit Muller: 00:15:15

Yeah.

Vit Muller: 00:15:15

So you guys been Yeah, you guys been around.

Vit Muller: 00:15:18

Yeah.

Vit Muller: 00:15:18

But yeah, so like following that journey like that, that small, small little

Vit Muller: 00:15:23

stand that you had there all the way to this here in Dallas, which is you

Vit Muller: 00:15:30

almost, you took a prime sport there.

Vit Muller: 00:15:31

It's like premium sponsor the top, you know, top tier.

Vit Muller: 00:15:35

I think it was almost, you know, and, and it's not like you just came in,

Vit Muller: 00:15:40

just, you know, one or two people.

Vit Muller: 00:15:42

Like you brought a whole bloody team.

Vit Muller: 00:15:44

So that just goes to show, that's, goes to show like that.

Vit Muller: 00:15:47

Like you are in, you're definitely invested in this.

Vit Muller: 00:15:51

yeah.

William Grader: 00:15:51

Sorry.

Vit Muller: 00:15:52

No, you're good mate.

Vit Muller: 00:15:53

Yeah.

Vit Muller: 00:15:53

yeah, that was, yeah, I was, yeah, I was impressed.

Vit Muller: 00:15:55

the, I actually do wanna talk about it just just being curious

Vit Muller: 00:16:01

in that as an advertising strategy.

Vit Muller: 00:16:04

You know, obviously we don't have to disclose numbers or anything

Vit Muller: 00:16:07

unless they're not like, confidential or whatever, but just be, I think

Vit Muller: 00:16:12

it'd be interesting for some that might be listening who might be

Vit Muller: 00:16:14

vendors in the GHL space providing something might be considering to

Vit Muller: 00:16:19

become a sponsor at a Level Up event.

Vit Muller: 00:16:22

What, what's been that experience for you guys?

Vit Muller: 00:16:24

'cause you had, you know, you had, the branding was awesome.

Vit Muller: 00:16:27

You had the whole team there, you had all your, all different

Vit Muller: 00:16:30

products that you offer, which is part of the mailbox power ecosystem.

Vit Muller: 00:16:35

And you were there and you were there with energy and five days straight.

Vit Muller: 00:16:40

How, how did you pull that off?

Turner Leslie: 00:16:42

I, I have an idea real quick.

Turner Leslie: 00:16:44

just sec, just hold on.

Vit Muller: 00:16:46

Yeah.

Turner Leslie: 00:16:47

I have this, I had this idea, I should show this off.

Turner Leslie: 00:16:50

So I've been to a lot of events over the last few

Vit Muller: 00:16:53

Whoa.

Turner Leslie: 00:16:54

so this is cool.

Turner Leslie: 00:16:55

so's see,

Vit Muller: 00:16:57

if you guys, if you're not watching this on YouTube, by the

Vit Muller: 00:16:59

way, what, what Turner's showing us is a lot of these, lanyards, he's,

Vit Muller: 00:17:04

he's got a whole stack of them.

Turner Leslie: 00:17:07

I've got.

Turner Leslie: 00:17:08

Just lots of funnel hacking lives.

Turner Leslie: 00:17:10

Unlock the secrets.

Turner Leslie: 00:17:12

just lots of 'em and, you know, leadership retreats.

Turner Leslie: 00:17:17

But this one is really cool.

Turner Leslie: 00:17:18

this is my first high level event amongst, I don't know, I've probably been to 40

Turner Leslie: 00:17:23

events at least over the last few years.

Turner Leslie: 00:17:26

And

Vit Muller: 00:17:26

on a minute, hang on a minute.

Vit Muller: 00:17:28

was this for you, like the first year you've actually kind of, I don't wanna

Vit Muller: 00:17:31

say jumped the ship, but like, dived into the high level world For you

Turner Leslie: 00:17:36

so everything with ClickFunnels is all I love ClickFunnels.

Turner Leslie: 00:17:39

I just love working with everything and everybody and every software.

Turner Leslie: 00:17:42

This was my first high level event.

Turner Leslie: 00:17:43

I thought it was awesome.

Turner Leslie: 00:17:45

I love that we had a booth there.

Turner Leslie: 00:17:46

It was so cool to show off, you know, mailbox power there and

Turner Leslie: 00:17:50

really tell what we do because.

Turner Leslie: 00:17:52

I don't think everybody understands really everything what we do.

Turner Leslie: 00:17:55

it was so awesome to tell people there that hey, we are able to

Turner Leslie: 00:17:59

send out customized gifts and cards for you automatically.

Turner Leslie: 00:18:03

take out all this stuff from your garage that you send and

Turner Leslie: 00:18:05

you take to the post office and send yourself, send it all to us.

Turner Leslie: 00:18:08

We'll send it all for you.

Turner Leslie: 00:18:09

And also we, we gave out what Will, would you say all hundreds of brownies.

Turner Leslie: 00:18:14

At least

William Grader: 00:18:15

500.

William Grader: 00:18:16

Yeah, we, we brought five and we got rid of all 500.

William Grader: 00:18:20

Yeah.

Turner Leslie: 00:18:21

We did.

Turner Leslie: 00:18:22

And people love our brownies.

Turner Leslie: 00:18:24

and people love our hot cocoa that we send and our mugs that we said.

Turner Leslie: 00:18:29

because it's all customized in all stuff that people love to, to keep, right?

Turner Leslie: 00:18:35

Some, sometimes you get stuff from people and it's okay, that's cool.

Turner Leslie: 00:18:39

And then, you know, you don't have it too long.

Turner Leslie: 00:18:41

but everyone was able to see our cool stuff and they're

Turner Leslie: 00:18:44

like, dang, I want to send that.

Turner Leslie: 00:18:45

And so we got tons of people signed up.

Turner Leslie: 00:18:48

So that was so cool.

Turner Leslie: 00:18:49

And we were like front and center, right?

Turner Leslie: 00:18:51

Pretty much in front of the doors there.

Turner Leslie: 00:18:53

so that was awesome and high level showed us off plenty and all that good stuff.

Turner Leslie: 00:18:57

but every, all the high level people there and the, agency people there

Turner Leslie: 00:19:01

were like, shoot, this is awesome.

Turner Leslie: 00:19:03

I need this for my agency now.

Turner Leslie: 00:19:05

Let's sign up.

Turner Leslie: 00:19:06

one of the people there, Ali Bloyd was so excited because she's I've

Turner Leslie: 00:19:09

seen you guys for years, but I haven't really understood what you guys do.

Turner Leslie: 00:19:12

But then we, but Will told her all about it and she's yes, let's do it.

Turner Leslie: 00:19:15

So she sold or she signed up right then and there and, and she was all about it.

Turner Leslie: 00:19:19

And

Vit Muller: 00:19:20

That would've been awesome.

Vit Muller: 00:19:21

Yeah.

Vit Muller: 00:19:21

she's got a huge, community.

Vit Muller: 00:19:22

Yeah.

Vit Muller: 00:19:22

Shout out to Allie Bloyd.

Vit Muller: 00:19:24

Ali, if you're listening, I want you on a podcast.

William Grader: 00:19:27

Right.

William Grader: 00:19:27

And,

Turner Leslie: 00:19:28

amazing.

William Grader: 00:19:28

and, and that's what I was going to say also to your, to

William Grader: 00:19:31

your question is that I think it's more about the partnerships that are

William Grader: 00:19:36

created at the events and the Yeah, the partnerships and communications

William Grader: 00:19:43

that you have there at the event.

William Grader: 00:19:44

It's not, it's not necessarily, I'm gonna sign up 500 people.

William Grader: 00:19:49

Who, who are the people that matter that I should be speaking with?

William Grader: 00:19:55

that our businesses have synergy and, will go long term, right?

William Grader: 00:20:01

Because one great connection can be a big difference.

William Grader: 00:20:04

So

Vit Muller: 00:20:05

Yeah.

Vit Muller: 00:20:05

And by nature the attendance is more qualified because it's, you know,

Vit Muller: 00:20:10

you gotta pay a couple of grand to just, even just to be there.

Vit Muller: 00:20:14

So by nature it's kind of, you have this, more, yeah, more

Vit Muller: 00:20:18

like a, a, a filtered, audience.

Vit Muller: 00:20:20

And I don't want to, you know, piss anybody off.

Vit Muller: 00:20:23

Obviously it always comes down to being able to afford it or circumstances too.

Vit Muller: 00:20:27

Right.

Vit Muller: 00:20:27

So it's not a hundred percent true statement, but, but in

Vit Muller: 00:20:31

general, like it's pretty.

Vit Muller: 00:20:34

It's pretty safe to assume that people who are going to Level Up Summit are like

Vit Muller: 00:20:38

really invested in growing their business

William Grader: 00:20:40

Yep.

Vit Muller: 00:20:41

and, and because they've got you know, the VIP and the vi IP plus, then

Vit Muller: 00:20:44

you also have people who, you know, who, who pay like the top tier for the tickets.

Vit Muller: 00:20:48

So that means they have bigger agencies.

Vit Muller: 00:20:50

So they have, big community, there's big opportunity.

Vit Muller: 00:20:53

So like you said, it's not about selling right now.

Vit Muller: 00:20:57

'cause the opportunity is building that relationships, and also.

Vit Muller: 00:21:01

a thing called like a sales cycle, right?

Vit Muller: 00:21:03

Sometimes it just takes a little bit longer.

Vit Muller: 00:21:05

So being there, being present, you build that awareness from there, you

Vit Muller: 00:21:10

got the, memorabilia, all those little things that you give away at the event.

Vit Muller: 00:21:14

So people like go back home and they're like, I've got, I dunno,

Vit Muller: 00:21:17

I've got like little things here and I've ate the brownie already.

Vit Muller: 00:21:20

But yeah, so it, I mean it works.

Vit Muller: 00:21:22

It's a great strategy.

Vit Muller: 00:21:23

how did you guys pull it over with energy?

Vit Muller: 00:21:25

That's what I'm curious because you probably saw me there.

Vit Muller: 00:21:27

I was walking around a lot and just interviewing everybody and that's kinda

Vit Muller: 00:21:30

was my focus is to interview everybody.

Vit Muller: 00:21:33

but in comparison to what you guys had to do, like literally all day long talking,

Vit Muller: 00:21:38

there was over a thousand attendees.

Vit Muller: 00:21:40

That would've been tiring, wouldn't it?

William Grader: 00:21:42

It was.

Turner Leslie: 00:21:45

personally I love those events.

Turner Leslie: 00:21:47

Like some people like need to go chill at their, at the room for a

Turner Leslie: 00:21:52

few minutes to get some energy, but I get more energy from the people.

Turner Leslie: 00:21:56

I, I get so much from that and so I'm all about it.

Turner Leslie: 00:22:00

I like staying up late, going to the, you know, get togethers and stuff.

Turner Leslie: 00:22:04

I'll tell you what, that affiliate party, that high level did that

Turner Leslie: 00:22:07

first night was absolutely so cool.

Turner Leslie: 00:22:11

Like an absolute blast.

Turner Leslie: 00:22:13

I stayed late talking to Spencer Mecham and a lot of the guys there,

Turner Leslie: 00:22:17

and I was like, dang, this is cool.

Turner Leslie: 00:22:20

So I loved it.

Turner Leslie: 00:22:21

The whole thing was, it was an absolute blast and our team is so awesome.

Turner Leslie: 00:22:26

I genuinely love hanging out with Will and Brad and Colby and the, the guys in

Turner Leslie: 00:22:31

our team and Justin and, and, everybody that these guys are like my best buds.

Turner Leslie: 00:22:36

Like we, we kill it together at work and we love hanging

Turner Leslie: 00:22:39

out with each other after work.

Turner Leslie: 00:22:41

When, when I'm in town there in Utah, we go to a movie and we go to dinner and

Turner Leslie: 00:22:45

we, we love doing our thing and we get, we nerd out so much on our software.

Turner Leslie: 00:22:50

We often are like hanging out, going to dinner and stuff.

Turner Leslie: 00:22:52

We're like, oh, what if we did this?

Turner Leslie: 00:22:54

And, I think that is something that we love doing as well.

Turner Leslie: 00:22:57

And like when we were in Texas, we spent like 600 bucks on barbecue one night.

Turner Leslie: 00:23:02

And just the

William Grader: 00:23:03

Dino ribs.

William Grader: 00:23:04

Terry Blacks, baby.

William Grader: 00:23:05

Terry

Vit Muller: 00:23:06

Oh yeah.

Vit Muller: 00:23:06

Terry, shout out to Terry Black's.

Vit Muller: 00:23:08

Yeah, I've been there 2023.

Vit Muller: 00:23:11

It's great place.

Vit Muller: 00:23:12

Yeah,

Turner Leslie: 00:23:12

Yeah, I'm still working off the weight from

Turner Leslie: 00:23:14

that, but, that was so fun.

Turner Leslie: 00:23:17

Good times.

Turner Leslie: 00:23:17

Energy was really awesome.

Vit Muller: 00:23:20

yeah.

Vit Muller: 00:23:20

I mean, when you're in Texas, spending on a barbecue is never a bad investment.

Vit Muller: 00:23:24

It's,

William Grader: 00:23:25

a bad idea.

William Grader: 00:23:26

Yeah.

Turner Leslie: 00:23:28

It was a

Vit Muller: 00:23:28

so let's dive in.

Vit Muller: 00:23:30

Let's dive in into mailbox power.

Vit Muller: 00:23:32

So we've already talked about it briefly.

Vit Muller: 00:23:34

I'm gonna say it in my own words again.

Vit Muller: 00:23:36

just if you guys just jumped on now.

Vit Muller: 00:23:38

so the idea get, this is you could go on digital and do arts and do all that, what

Vit Muller: 00:23:43

everybody else is doing and remarket.

Vit Muller: 00:23:45

But I think the old school traditional way of sending physical

Vit Muller: 00:23:49

stuff, sending letterbox, you know, letterbox drops, things like

Vit Muller: 00:23:55

that, it's not as common anymore.

Vit Muller: 00:23:56

So it becomes a bit of a novelty.

Vit Muller: 00:23:59

but still, if you get thousands, two thousands, I don't know, flyers printed or

Vit Muller: 00:24:05

whatever, they're all gonna look the same.

Vit Muller: 00:24:07

So it's still even if you brought it back in, it's like people are

Vit Muller: 00:24:10

like, oh yeah, that's the old thing that used to that, that, that

Vit Muller: 00:24:12

used to get in my letterbox a lot.

Vit Muller: 00:24:14

So it's not really breaking through, I reckon.

Vit Muller: 00:24:19

but what you guys done is you've been able to personalize at scale, and I'm curious.

Vit Muller: 00:24:28

And this is more like minor, nerdy brain.

Vit Muller: 00:24:31

'cause I mean, I, I did, I did saw your, little video that I commented

Vit Muller: 00:24:33

on LinkedIn yesterday, but, that was like only one piece of it.

Vit Muller: 00:24:37

I'm just curious, like, how do you pull that off?

Vit Muller: 00:24:39

How do you, and it's like what are the products?

Vit Muller: 00:24:42

So we we're talking postcards, Christmas cards, we're talking mugs, brownies.

Vit Muller: 00:24:48

What else?

Vit Muller: 00:24:49

What else do

William Grader: 00:24:49

we have almost a hundred different items to choose from that.

William Grader: 00:24:53

That's what's really amazing.

William Grader: 00:24:55

you know, we, we've got brownies you can slap your own label on.

William Grader: 00:24:59

We've got laser engraved, cutting boards.

William Grader: 00:25:02

You can put whatever you want on.

William Grader: 00:25:04

We've got.

William Grader: 00:25:06

Luxury boxes, if you wanna put, create your own swag boxes and send to new

William Grader: 00:25:11

clients, the list goes on and on.

William Grader: 00:25:12

there's too many products to to mention, but, yeah, I, I think that

William Grader: 00:25:17

ultimately it's the eight years of software development that our,

William Grader: 00:25:23

our, the owners here built right.

William Grader: 00:25:27

People don't understand what it actually takes to create a system like that.

William Grader: 00:25:32

And it's, it's pretty impressive if you really do end up understanding it.

William Grader: 00:25:38

But, yeah, I mean basically it's custom values and high level, and you're able

William Grader: 00:25:45

to then pass those dynamically into our backend servers where we then.

William Grader: 00:25:53

Resize and format everything to the correct machine that you're, you know,

William Grader: 00:25:59

if you're doing a coffee mug well, that has a certain sizing and format

William Grader: 00:26:04

and it has to go to a specific machine in the warehouse, and then somebody

William Grader: 00:26:08

has to manually build that mug.

William Grader: 00:26:11

If it's print material, we can automate that printing process

William Grader: 00:26:15

and that just goes to the machine and, and prints, and it's ready.

William Grader: 00:26:19

if it's a mug or journal or pen, that all has to be hand

William Grader: 00:26:25

done and it's, it's amazing.

William Grader: 00:26:27

but, you know, our, our team is so quick that literally the next morning,

: 00:26:34

00 AM they're, they're done we we're at five, 10% capacity.

: 00:26:41

We have so much room to scale, especially in our new facility.

: 00:26:45

So it's, it's.

: 00:26:47

We've got a lot of growth opportunity.

Vit Muller: 00:26:50

In my head I'm picturing like, a north pole, like Santa's

Vit Muller: 00:26:53

elves, like a lot of little mini mes like working day and night.

Vit Muller: 00:26:58

Yeah.

Vit Muller: 00:26:58

is that all coming from one facility that you guys have

Turner Leslie: 00:27:01

yeah.

Turner Leslie: 00:27:02

So really we have Kara and her and her team in our facility, at our

Turner Leslie: 00:27:07

HQ that's doing this whole thing.

Turner Leslie: 00:27:09

So I'm gonna, I wanna paint a picture for you.

Turner Leslie: 00:27:11

So in Bluff, Utah, I'll be there next week, but where Will's at, and our HQ

Turner Leslie: 00:27:16

there, you walk in 7:00 AM and you already hear our machines rocking and rolling.

Turner Leslie: 00:27:20

So you've got our postcard machine and greeting card machine just rocking out

Turner Leslie: 00:27:24

cars already and just, printing those out of stuff that was made yesterday

Turner Leslie: 00:27:30

of our users being printed out.

Turner Leslie: 00:27:32

And then they'll be shipped out that day.

Turner Leslie: 00:27:34

And then you've got mugs being made.

Turner Leslie: 00:27:37

You've got, brownies being taken out of the freezer, packaged up nice.

Turner Leslie: 00:27:41

You've got shirts being printed, right?

Turner Leslie: 00:27:44

and, and golf balls being customized.

Turner Leslie: 00:27:48

You've got, we even have, emergency knives that you can have customized as well.

Turner Leslie: 00:27:53

And this is all people that have gone into our software to create all this.

Turner Leslie: 00:27:56

And so they're just doing it all in the software.

Turner Leslie: 00:27:59

But we go, yeah, Kara's team, in our, our HQ there does it all and it's

Turner Leslie: 00:28:03

all shipped out very nice, even nicer than you could do at the post office.

Turner Leslie: 00:28:08

We promise you that.

Turner Leslie: 00:28:09

And it gets sent out.

Turner Leslie: 00:28:10

And it's, it's easy and done because all of our, our inside stuff is awesome.

Turner Leslie: 00:28:14

real quick, everything, you know, at the event that we saw there in,

Turner Leslie: 00:28:18

in Dallas, you know, there's lots of offers out there, but ours is tangible.

Turner Leslie: 00:28:22

It's legit.

William Grader: 00:28:25

Good point.

Vit Muller: 00:28:26

I wanna stay on the topic of the product first.

Vit Muller: 00:28:28

I, I wanna dive into the business models and all those other things.

Vit Muller: 00:28:31

I've got a bunch of questions.

Vit Muller: 00:28:33

But, just so we can kinda really expand all the information that's here.

Vit Muller: 00:28:37

So the guy's listening again, full picture.

Vit Muller: 00:28:39

So you could, you got these products, they are available and you've got,

Vit Muller: 00:28:44

you've got a library of them and they're kinda like ready to go and you sell it.

Vit Muller: 00:28:47

So you pick a and postcard, it's like you've got stuff that's already

Vit Muller: 00:28:51

good to go and then you just put a, let's say you personalize it by

Vit Muller: 00:28:54

adding someone's name, for example.

Vit Muller: 00:28:57

but what about my own, if I wanted to have, like if I have my own unique

Vit Muller: 00:29:01

products, if I had my own unique t-shirts, do you guys fulfill on those as well?

Turner Leslie: 00:29:07

Yeah, we do.

Turner Leslie: 00:29:07

So we have the inventory plan.

Turner Leslie: 00:29:09

So again, if you walk into our facility, you'll see a bunch of racks

Turner Leslie: 00:29:14

and pallets and things like that.

Turner Leslie: 00:29:16

What, what Will said earlier, we, our potential is crazy.

Turner Leslie: 00:29:21

we have so much more room in our, our warehouse.

Turner Leslie: 00:29:23

We're able to have multiple users have an inventory plan.

Turner Leslie: 00:29:26

So we have different tiers with that as well.

Turner Leslie: 00:29:29

So if you wanted to store your books, your t-shirts, any maybe like goods you

Turner Leslie: 00:29:33

have that you wanna take out of your house or your garage or wherever, your

Turner Leslie: 00:29:38

facility that you're already, It's more expensive what that you already do.

Turner Leslie: 00:29:41

You just send it to us and then we can package your shirt with a greeting card

Turner Leslie: 00:29:46

or with a brownie and it's just easier at our facility to be shipped out.

Turner Leslie: 00:29:51

So we a hundred percent do that.

Turner Leslie: 00:29:52

It's called our inventory plans.

Turner Leslie: 00:29:54

Mm-hmm.

William Grader: 00:29:54

Yep.

Vit Muller: 00:29:54

And do you personalize?

Vit Muller: 00:29:56

Do you have ability to personalize every item, like with per person's

Vit Muller: 00:29:59

name or even a custom message?

Vit Muller: 00:30:01

Or how much, where, what are the limitations or just do

Vit Muller: 00:30:05

you guys get a full picture?

Vit Muller: 00:30:06

Because will you talked about, you know, the idea of custom values or,

Vit Muller: 00:30:10

or even a custom fields, I should say.

Vit Muller: 00:30:13

How you basically using high, high level, this is, to me, this is the

Vit Muller: 00:30:16

biggest opportunity, by the way.

Vit Muller: 00:30:18

It's like how you can automate that.

Vit Muller: 00:30:20

I wanna go into that, as well.

Vit Muller: 00:30:22

But the idea is that you can pass that on to you guys and then you

Vit Muller: 00:30:25

can put it and personalize it.

Vit Muller: 00:30:27

But how much of it can be, what can be used?

Vit Muller: 00:30:31

Is it just a first name or is it a Yeah.

William Grader: 00:30:33

No, no, no.

William Grader: 00:30:33

So you can literally pass any dynamic data you want, right?

William Grader: 00:30:38

So we have, we, in our system, they're called merge fields.

William Grader: 00:30:42

And, keep in mind we've been around eight years, so even before high level.

William Grader: 00:30:48

And, and so anyways.

William Grader: 00:30:51

Our system, we have 20 different merge fields.

William Grader: 00:30:54

And so you can pass dynamic data, whatever you want into those merge fields.

William Grader: 00:30:59

And all you do is just put that merge field on your design.

William Grader: 00:31:02

So whatever product in our system you want to have that, you can just

William Grader: 00:31:07

slap it in there and the editor and it'll dynamically displayed.

William Grader: 00:31:11

and we have set merge fields for name and address.

William Grader: 00:31:15

You know, all, all sorts of stuff.

William Grader: 00:31:17

But then we also have dynamic images.

William Grader: 00:31:20

And the dynamic images allow you to, first off, it allows us to create tons

William Grader: 00:31:27

of templated designs that have dynamic profile photos and dynamic logos so

William Grader: 00:31:35

that we can launch a template out for.

William Grader: 00:31:38

Everyone, right?

William Grader: 00:31:39

Because it just will dynamically update and show their, their

William Grader: 00:31:42

headshot and their logo.

William Grader: 00:31:44

and so then we also added a dynamic image for contact photo, meaning

William Grader: 00:31:50

you could pass an image for that contact and have that display.

William Grader: 00:31:55

and we have dynamic QR codes, which is probably one of the cooler tools.

William Grader: 00:32:00

Especially works with the go high level integration, but basically

William Grader: 00:32:05

we're able to track the exact contact that scans the QR codes.

William Grader: 00:32:10

So we track the contact ID and we're able to literally text you

William Grader: 00:32:14

and tell you that John Smith at 1 2 3 Main Street scan the QR code.

Turner Leslie: 00:32:19

Mm-hmm.

William Grader: 00:32:20

So now when you send out postcards, instead of

William Grader: 00:32:23

just crossing your fingers and hoping that you get a phone call.

William Grader: 00:32:28

You actually have the ability to know just from the scan itself, right?

William Grader: 00:32:35

Oh, it's amazing because there's that whole metric that

William Grader: 00:32:38

people just didn't have before.

William Grader: 00:32:41

You don't ever think about it, right?

William Grader: 00:32:43

The people that go to the site but don't actually fill anything out.

Vit Muller: 00:32:47

I'll say it goes even beyond that, right?

Vit Muller: 00:32:49

So now think about these guys, and this is for you listening, right?

Vit Muller: 00:32:52

So imagine if you have an offer and it's a single card offer with a QR code.

Vit Muller: 00:32:59

Somebody scans it, they're taken to a page where they can purchase it, but they

Vit Muller: 00:33:04

don't go ahead and they don't purchase it.

Vit Muller: 00:33:07

now you've got that data point.

Vit Muller: 00:33:10

So now what you could do is with that data point, because you can attribute

Vit Muller: 00:33:14

it back to the original contact, right?

Vit Muller: 00:33:18

You could then with, yeah, you theoretically, you should be able

Vit Muller: 00:33:23

to then pass that along to your audiences on Facebook or meta to a

Vit Muller: 00:33:28

specific remarketing campaign that says, or maybe it's a video, right?

Vit Muller: 00:33:33

Shows up on their feet.

Vit Muller: 00:33:35

Hey Bob.

Vit Muller: 00:33:35

Hey, you know that QR code that you scanned yesterday?

Vit Muller: 00:33:39

For some reason you didn't buy.

Vit Muller: 00:33:41

That's okay mate.

Vit Muller: 00:33:42

I was just interested, you know, blah, blah, blah, blah, blah, whatever you want.

Vit Muller: 00:33:45

Right?

Vit Muller: 00:33:46

So you could remarket based on this is how you, this is how this, what's cool

Vit Muller: 00:33:50

about this is you can highly personalize the follow up, but it's also merging the

Vit Muller: 00:33:56

offline marketing with online marketing.

Vit Muller: 00:33:58

So it's, right.

Vit Muller: 00:34:00

That would be like a use case, wouldn't it?

William Grader: 00:34:02

absolutely it would.

William Grader: 00:34:03

Yeah, and, and I think there's a lot of different use cases

William Grader: 00:34:06

you can do with that, right?

William Grader: 00:34:07

Like.

William Grader: 00:34:08

you know, if you have the email and phone number, we made it so you can

William Grader: 00:34:14

literally add a tag to the contact in a high level just from the scan itself too.

William Grader: 00:34:19

So that's part of the integration is you can automatically add a tag

William Grader: 00:34:24

and now you can use that tag to trigger a workflow and high level.

William Grader: 00:34:28

So I, I scan your postcard and then a minute later I've got a text from you.

Vit Muller: 00:34:35

Yeah.

William Grader: 00:34:36

That's killer.

William Grader: 00:34:37

Right?

William Grader: 00:34:37

Or, or you can notify the sales team or send an email

William Grader: 00:34:40

campaign, whatever you want to,

Vit Muller: 00:34:43

Or do all of it at once

William Grader: 00:34:44

or do all of it at once.

William Grader: 00:34:46

Yeah.

William Grader: 00:34:46

And, you know, as far as the, ads go, that's part of how we dropped our cost

William Grader: 00:34:53

per booked appointment from, we were around 50 and now we're down to 10 to

William Grader: 00:34:58

15 bucks a booked appointment at scale.

William Grader: 00:35:01

Drastic change, like

Vit Muller: 00:35:03

by, by remarketing, remarketing on the air.

William Grader: 00:35:06

yeah, yeah.

William Grader: 00:35:07

And, and so we also have the tool to scrape your website traffic, right?

William Grader: 00:35:11

And so being able to take that audience and automatically feed that back into

William Grader: 00:35:17

our, our custom audiences and things like that, all of that stuff helps.

William Grader: 00:35:21

It's just continuing to build your, your audience to nurture.

Vit Muller: 00:35:25

That's cool.

Vit Muller: 00:35:27

with the personalization, I had one more follow up question on that one.

Vit Muller: 00:35:30

Yeah, you can personalize by per contact at scale.

Vit Muller: 00:35:35

Really?

William Grader: 00:35:36

The dynamic QR codes.

William Grader: 00:35:38

Yes.

William Grader: 00:35:39

Yep.

William Grader: 00:35:39

And, and I guess, yeah, images and merge fields and.

Vit Muller: 00:35:46

I've had t-shirts printed before, like custom, and

Vit Muller: 00:35:48

you go to these printers and they're like, so you pay for the setup and

Vit Muller: 00:35:52

then you pay by color, by layers.

Vit Muller: 00:35:54

And it all feels well, there's a lot of effort into going ahead on that one.

Vit Muller: 00:35:59

And then on top of it, then they go like a minimal order, right?

Vit Muller: 00:36:01

Minimal order.

Vit Muller: 00:36:02

But then they're like all same design, same print.

Vit Muller: 00:36:06

Like I have no idea how you guys do that.

Vit Muller: 00:36:08

What sort of magic wizardly you've got on the back end.

Vit Muller: 00:36:12

But basically you're telling me that you can do it every single, and that's

Vit Muller: 00:36:16

like a unit, not even like minimum.

Vit Muller: 00:36:20

Amounts like per one item and it just goes, here's one for

Vit Muller: 00:36:25

Jimmy, here's one for Susie.

Vit Muller: 00:36:26

Whether it's a coffee mug or pan or or t-shirts as well.

William Grader: 00:36:30

Yep.

William Grader: 00:36:30

T-shirts as well.

William Grader: 00:36:32

Yep.

William Grader: 00:36:34

Think they're like 16 bucks.

Vit Muller: 00:36:37

Okay.

Vit Muller: 00:36:37

Costs.

Vit Muller: 00:36:39

So you can keep, you still can keep it competitive.

Vit Muller: 00:36:42

'cause that was the other thing.

Vit Muller: 00:36:43

Other thing is well that obviously must have come with, with an extra

Vit Muller: 00:36:46

course, like naturally has to Right.

Vit Muller: 00:36:49

But like how much, maybe it's

William Grader: 00:36:51

No.

William Grader: 00:36:51

See, we always like to say that we're kind of like a Costco model where you

William Grader: 00:36:55

pay the subscription and that's what gives you everything at a good price.

William Grader: 00:37:00

So for example, I, I've seen multiple competitors of ours, the

William Grader: 00:37:06

two packs of brownies that, right.

William Grader: 00:37:08

We, we send over 10,000 brownies a month on average.

William Grader: 00:37:12

You wouldn't

Vit Muller: 00:37:12

brownies.

William Grader: 00:37:13

it's a lot of brownies, right?

William Grader: 00:37:15

You would not believe how much our competitors charge people

William Grader: 00:37:19

for a two pack of brownies.

William Grader: 00:37:20

one of them is like $22 and then the other it, they, they charge you in credits.

William Grader: 00:37:28

They try to make it seem like it's not as much, but really

William Grader: 00:37:31

it's like over $30 in credits for sending a two pack of brownies.

William Grader: 00:37:37

Right.

William Grader: 00:37:37

It's

Vit Muller: 00:37:38

With, with a cost value of like couple of bucks, right?

William Grader: 00:37:41

a dollar, you know, like couple dollars.

William Grader: 00:37:43

Yeah.

William Grader: 00:37:44

It's,

Vit Muller: 00:37:45

Yeah.

William Grader: 00:37:45

I could go down to the, I'll make you some brownies for $30.

William Grader: 00:37:48

You know what I'm saying?

Vit Muller: 00:37:50

Oh, they better be good.

Vit Muller: 00:37:51

Yeah.

Vit Muller: 00:37:52

For that, for that price.

Vit Muller: 00:37:54

All right.

Vit Muller: 00:37:55

So yeah, that's very, very impressive.

Vit Muller: 00:37:57

so we got the product dialed in.

Vit Muller: 00:37:59

I think you guys get the picture.

Vit Muller: 00:38:01

There's no limits from regular ones that you got available in the, in

Vit Muller: 00:38:06

the warehouse to ones that, if I want it, I could ship over to you.

Vit Muller: 00:38:13

Let's talk about the shipping and the markets.

Vit Muller: 00:38:15

I mean, that was always like the, the big thing for us, like for

Vit Muller: 00:38:18

me, I'm in Australia, I think me intern, like we talked about it.

Vit Muller: 00:38:22

I love this product.

Vit Muller: 00:38:23

the capability of being able to connect it with my high level and automate it

Vit Muller: 00:38:28

to do my own marketing, to generate more sales customers, to generate more

Vit Muller: 00:38:32

agency clients, or also to run it for my customers as campaigns and automate all.

Vit Muller: 00:38:38

It's brilliant.

Vit Muller: 00:38:40

But I'm in Australia, you guys are in us, so US is huge.

Vit Muller: 00:38:46

So that's plenty of people for you guys.

Vit Muller: 00:38:50

but do you ship overseas and do you have agencies do that?

Vit Muller: 00:38:53

Because like the, the thing that comes to my mind is well.

Vit Muller: 00:38:56

You might have the capability, but like how much more, like is

Vit Muller: 00:38:59

it, is it still cost effective?

Vit Muller: 00:39:00

Because how much is the shipping?

Vit Muller: 00:39:01

Right?

Vit Muller: 00:39:02

that's where it bites you.

Turner Leslie: 00:39:03

I would say totally depends because.

Turner Leslie: 00:39:06

The effectiveness and simplicity of, of us sending it all out for you.

Turner Leslie: 00:39:12

And, and all that totally depends on, on what money you want to spend.

Turner Leslie: 00:39:16

in mailbox power, you can pull what you want, put it into your cart,

Turner Leslie: 00:39:19

and then it'll just be able to see exactly how much that's gonna cost.

Turner Leslie: 00:39:23

it's,

Vit Muller: 00:39:23

good.

Vit Muller: 00:39:23

You got transparency, so that's good.

Turner Leslie: 00:39:25

Oh, a hundred percent.

Turner Leslie: 00:39:26

Yeah.

Turner Leslie: 00:39:26

You put all that in your cart and then before you buy it, send it

Turner Leslie: 00:39:30

everything out, it's gonna tell you exactly how much it's gonna cost.

Turner Leslie: 00:39:33

it's just, yeah, it's kinda how it works.

Turner Leslie: 00:39:35

And then, if you jump in and see how all mailbox power works and you're like,

Turner Leslie: 00:39:39

I couldn't do all that myself, no way.

Turner Leslie: 00:39:42

And it could make a lot of sense to you.

Turner Leslie: 00:39:43

It just depends on, on who you are and, and all that.

William Grader: 00:39:47

also there's, when, when it comes to postcards,

William Grader: 00:39:51

I think it's still feasible.

William Grader: 00:39:53

postcards and letters and things because.

William Grader: 00:39:56

It's a dollar 70, I think, per item is what the international

William Grader: 00:40:02

fee is for letters and cards.

William Grader: 00:40:05

whereas gifting is where it can start to get expensive because it's all determined

William Grader: 00:40:10

on size and weight of the item, right?

William Grader: 00:40:14

So if it, it, you know, if you're talking about setting a giant cutting board and

William Grader: 00:40:19

a bunch of other stuff, maybe it's not gonna be a as smart or are you just trying

William Grader: 00:40:25

to send one box to one person overseas?

William Grader: 00:40:29

Because then maybe it does make sense compared to.

William Grader: 00:40:34

Hey, I'm gonna be using this long term and sending hundreds.

William Grader: 00:40:39

Yeah, maybe it doesn't.

William Grader: 00:40:40

yeah, like Turner said, it all depends on what you're going for.

William Grader: 00:40:43

you know, we, we have had talks with companies in Australia as a

William Grader: 00:40:48

matter of fact about potential.

William Grader: 00:40:51

So if there's anybody out there watching that has a whole distribution

William Grader: 00:40:54

center, you know, it hit us up.

Vit Muller: 00:40:58

That.

Vit Muller: 00:40:58

Yeah, because, yeah, that would be cool.

William Grader: 00:41:01

we, we do ship internationally though, and Canada

William Grader: 00:41:04

and, you know, Canada, we have a lot of clients in right now.

William Grader: 00:41:07

so yeah, just depends.

Vit Muller: 00:41:09

I think that the, sorry.

Vit Muller: 00:41:10

Go.

Turner Leslie: 00:41:11

I was gonna say something to add to this.

Turner Leslie: 00:41:13

When I was Russell Brunson's head, relationship manager, we, when we did

Turner Leslie: 00:41:18

our Dream 100, we would, you know, try to reach out to these people that were

Turner Leslie: 00:41:21

big names and we'd wanna get like a custom shirt made for 'em and a custom,

Turner Leslie: 00:41:27

you know, kitchen set kind of thing.

Turner Leslie: 00:41:29

And so I would go on to Etsy and I would try to customize this thing, or

Turner Leslie: 00:41:34

it didn't really work on Amazon, so I was like, okay, how am I gonna do this?

Turner Leslie: 00:41:37

How am I customize things?

Turner Leslie: 00:41:39

Then I would go find a nice card, make sure it was in a nice box,

Turner Leslie: 00:41:43

and I was a month into this thing.

Turner Leslie: 00:41:44

I was like, how am I gonna do this for a hundred people?

Turner Leslie: 00:41:47

This is gonna be insane.

Turner Leslie: 00:41:48

It's gonna take me the full 365 days of the year to be able

Turner Leslie: 00:41:51

to plan all this stuff out.

Turner Leslie: 00:41:53

And, when I saw everything with mailbox power, how you can just

Turner Leslie: 00:41:56

customize everything on here, I don't care where I'm sending it to.

Turner Leslie: 00:41:59

It's the ease of being able to do something like this that was just so much.

Turner Leslie: 00:42:04

It just, it was a no brainer for me to do it all in one place, have

Turner Leslie: 00:42:07

ever, you know, send everything out for me was like a no brainer.

Turner Leslie: 00:42:11

So when it's all said and done, it's yes, I'm doing it that way all day long.

Vit Muller: 00:42:16

Yeah.

Vit Muller: 00:42:17

what I was gonna say on, on the costing stuff is, I guess that all depends,

Vit Muller: 00:42:22

depends on the use case too, right?

Vit Muller: 00:42:23

if I'm looking at my lifetime value or SaaS customer might be

Vit Muller: 00:42:27

like, I don't know, $3,000 a year.

Vit Muller: 00:42:30

This is, if they only pay for subscription and don't put any add-ons,

Vit Muller: 00:42:33

then there's, you know, there's plenty of money to be able to pay 20 or even

Vit Muller: 00:42:38

50 or maybe even a hundred bucks.

Vit Muller: 00:42:39

If I wanna be really generous, depends what my margins are, what my numbers

Vit Muller: 00:42:43

are to amaze that customer, you know, whether it's 30 months in, maybe something

Vit Muller: 00:42:48

smaller, you know, 90 days in, maybe I'm gonna spend a little bit more.

Vit Muller: 00:42:53

You could do it that way.

Vit Muller: 00:42:53

you, you, you pay more things for bigger things based on how long they've

Vit Muller: 00:42:57

been with you and all that, right?

Vit Muller: 00:42:59

Because at the end of the day, again, what we said at the beginning

Vit Muller: 00:43:01

is, is, is a retention tool.

Vit Muller: 00:43:03

It's, it's to wow them, but also.

Vit Muller: 00:43:07

I think the important thing to realize here is not just, you're not just trying

Vit Muller: 00:43:10

to like, impress the customer so that like they love you more and they stay longer.

Vit Muller: 00:43:16

The ultimate goal, I think, in business should be create this

Vit Muller: 00:43:21

amazing flywheel where you get one customer and that one customer brings

Vit Muller: 00:43:25

you another two or more customers.

Vit Muller: 00:43:28

It's called being an evangelist.

Vit Muller: 00:43:29

Turning your customers into a promoter or evangelist is also

Vit Muller: 00:43:33

being used as a term, right?

Vit Muller: 00:43:35

So how do you turn somebody into evangelist, into somebody who

Vit Muller: 00:43:38

loves your brand so much that you don't even, you don't even have

Vit Muller: 00:43:41

to ask for a fail, they just do it whenever they speak to somebody.

Vit Muller: 00:43:46

And I think obviously the obvious thing is, is provide great,

Vit Muller: 00:43:52

like such a great service that they're like impressed already.

Vit Muller: 00:43:56

But if you do that and then you sprinkle it with this unexpected gift,

William Grader: 00:44:01

Some brownies.

William Grader: 00:44:02

I mean, come on.

Turner Leslie: 00:44:04

Yeah.

Vit Muller: 00:44:05

so this is what the opportunity is.

Vit Muller: 00:44:07

I just, I, I just wanna highlight that for you guys listening.

Vit Muller: 00:44:09

It's yes, this costs additional money.

Vit Muller: 00:44:12

but it's not a cost, it's an investment into relationship that returns.

Vit Muller: 00:44:18

speaking of returns, do you have any case studies?

Turner Leslie: 00:44:21

I was just gonna get to that.

Turner Leslie: 00:44:23

Yeah, I was gonna say, you know, so many people that we saw at the

Turner Leslie: 00:44:26

event, just, just for a couple here, Stephanie Dove Blake, one

Turner Leslie: 00:44:29

of my ultimate best, best buddies.

Turner Leslie: 00:44:32

she's amazing.

Turner Leslie: 00:44:33

She's been using us for, gosh, I don't know, five plus years.

Turner Leslie: 00:44:37

if you don't know Stephanie Dove Blake, look her up.

Turner Leslie: 00:44:40

she's amazing.

Turner Leslie: 00:44:40

But she used us, with her, agency with helping out chiropractors.

Turner Leslie: 00:44:45

And so she'll send out a welcome package to them.

Turner Leslie: 00:44:47

Anyone that you know, any new chiropractor that uses her.

Turner Leslie: 00:44:50

She also uses it to, celebrate her employees for birthday

Turner Leslie: 00:44:54

gifts and so much more.

Turner Leslie: 00:44:56

Krista Mashore, he's us plenty.

Turner Leslie: 00:44:58

I think she has, gosh, 20,000 contacts in her system, plus, and I think she sent

Turner Leslie: 00:45:05

out thousands of thousands of things.

Turner Leslie: 00:45:08

it's been really cool.

Turner Leslie: 00:45:09

And Alex Branning.

Turner Leslie: 00:45:11

if you don't know Alex, you got a, another bald guy.

Turner Leslie: 00:45:14

Right?

Turner Leslie: 00:45:14

but Alex has been using us a ton with, his in insurance, agency.

Turner Leslie: 00:45:19

but he, he has his own templates in Mailbox box power.

Turner Leslie: 00:45:22

so that's been huge.

Turner Leslie: 00:45:23

his own program, and tons more.

Turner Leslie: 00:45:26

So a ton of people that we saw at the event were like, Hey, how's it going?

Turner Leslie: 00:45:29

He's I love mailbox power, let's go.

Turner Leslie: 00:45:31

And so we have a ton of raising fans that could have just sat at the table

Turner Leslie: 00:45:35

and just been cheerleaders for us.

Turner Leslie: 00:45:37

but so it's been awesome.

Turner Leslie: 00:45:38

Will any others

William Grader: 00:45:40

Yeah.

William Grader: 00:45:40

so for example, one of my favorites is we worked with a property management

William Grader: 00:45:48

firm, in the vacation rental space and.

William Grader: 00:45:55

They're the second largest in the US and what they would use us for is sending

William Grader: 00:46:02

out two packs, our, our sugar cookies.

William Grader: 00:46:06

So our sugar cookies are super unique because you can literally

William Grader: 00:46:09

print on them with edible ink.

William Grader: 00:46:12

So we have a printer downstairs and it's this ink machine and it prints super

William Grader: 00:46:18

high quality images on the sugar cookies.

William Grader: 00:46:21

It's phenomenal, right?

William Grader: 00:46:23

And it's such, it's such like a shock and awe type thing.

William Grader: 00:46:27

Like you see a picture of your face on a cookie and you're like, all

William Grader: 00:46:32

right, I'm, my attention is here.

William Grader: 00:46:34

Right?

William Grader: 00:46:35

and so they would do the logo for the town and then they would

William Grader: 00:46:41

put a note card in the box.

William Grader: 00:46:44

And basically just say Hey, you know, we're, we're local here and you

William Grader: 00:46:49

probably haven't heard of us, but, they, they sent out 50 cookies and

William Grader: 00:46:53

converted 70,000 in GCI from that on their first send of 50 cookies.

Vit Muller: 00:47:00

that's

William Grader: 00:47:00

so that's just one example, right?

William Grader: 00:47:02

We have, we have a, a roofing company that Justin, one of the founders

William Grader: 00:47:07

always talks about where they sent out coffee mugs and the guy was booked

William Grader: 00:47:13

out over a, a year in advance to the point that he canceled because he

William Grader: 00:47:19

said, I, I'm booked out so long, I don't even know what to do anymore.

William Grader: 00:47:24

You know, so it's, it's amazing.

William Grader: 00:47:27

It's amazing what strategic gifting really can do for a company, because yes, there's

William Grader: 00:47:33

postcards and, you know, if done properly, you can, you can reach people the right

William Grader: 00:47:39

way and mix that with greeting cards and letters and, and you can reach them.

William Grader: 00:47:43

But a gift is, there's just something about people, you know, our CEO

William Grader: 00:47:51

of Brad, he always loves to say, when's the last time you stepped

William Grader: 00:47:54

over a box on your front porch?

William Grader: 00:47:57

Never.

William Grader: 00:47:58

Right?

William Grader: 00:47:59

You're always gonna s pick that box up, bring it inside, and rip it open.

William Grader: 00:48:05

And it's, it's about being able to get people to engage for more than

William Grader: 00:48:09

the 22 seconds on a Instagram reel and spend three minutes looking

William Grader: 00:48:17

through the personalized booklet.

William Grader: 00:48:19

That talks all about your company and thanks for signing up with us and have

William Grader: 00:48:25

you checked out our other products and have you scheduled your onboarding

William Grader: 00:48:30

call with, with our agency and having something physical that people can truly

William Grader: 00:48:36

engage with is, is what's important.

William Grader: 00:48:39

And that's what we lose with digital, right?

William Grader: 00:48:41

We lose that touch, we lose the touch that we all used to have.

William Grader: 00:48:47

So anyways.

Turner Leslie: 00:48:49

Yeah.

Turner Leslie: 00:48:49

And, and just to add onto that too, we get giddy about people

Turner Leslie: 00:48:52

that use our, our software.

Turner Leslie: 00:48:54

another thing is like high ticket stuff.

Turner Leslie: 00:48:56

So my good friend Robbie Blanchard, he has a high ticket program in his mastermind.

Turner Leslie: 00:49:01

They spend, you know, 10 K plus sometimes 50 k plus just

Turner Leslie: 00:49:05

getting into the Mastermind.

Turner Leslie: 00:49:07

Sometimes it's lower than that too, but he sends a box from us with a

Turner Leslie: 00:49:11

customized Stanley that has their name on it, and then it has the, the

Turner Leslie: 00:49:16

name of the program they just got into has a customized leather journal

Turner Leslie: 00:49:20

with their name on it as well, and then a few other goodies in there.

Turner Leslie: 00:49:23

And a nice black premium like magnetic box.

Turner Leslie: 00:49:26

And I mean, if someone just spent thousands of, thousands of dollars for

Turner Leslie: 00:49:30

or from you, right, you can send them something that costs 30 bucks, right?

Turner Leslie: 00:49:35

That they're gonna keep four on their desk with their name on it.

Turner Leslie: 00:49:38

And so it's the little things that go a long ways.

Turner Leslie: 00:49:42

If someone's only bought from you one time, maybe you've lost, right?

Turner Leslie: 00:49:46

If someone's bought from you more than maybe 20 or maybe four or

Turner Leslie: 00:49:50

five times, that's huge, right?

Turner Leslie: 00:49:52

They keep on coming back.

Turner Leslie: 00:49:53

It's the little things that you've set up one time with mailbox

Turner Leslie: 00:49:56

power that they're getting.

Turner Leslie: 00:49:57

You know, multiple times throughout the year.

Turner Leslie: 00:50:00

Yeah.

Turner Leslie: 00:50:00

You just set it up once and then they're, they're keeping 'em

Turner Leslie: 00:50:02

coming, so it goes a long ways,

Vit Muller: 00:50:05

I'm like, I'm a big coffee nerd.

Vit Muller: 00:50:07

I like to make my my own coffee and put it in a coffee cup.

Vit Muller: 00:50:11

This is a regular cup here, but I think, yeah, if you, if you make the cup

Vit Muller: 00:50:15

like really nice, like a matte finish maybe, it's got some texture to it.

Vit Muller: 00:50:19

It's just cool to drink out of.

Vit Muller: 00:50:22

Then it's just gonna sit on that desk all day long.

Vit Muller: 00:50:25

It's brilliant.

William Grader: 00:50:26

Yep.

Vit Muller: 00:50:27

I mean, postcards are cool too, right?

Vit Muller: 00:50:29

I've seen those.

Vit Muller: 00:50:30

we can actually get them like handwritten, like literally like real eng written, but

Vit Muller: 00:50:34

it's done by like a, this robotic hand.

Vit Muller: 00:50:37

And it feels like, if I made the extra effort to send it out

Vit Muller: 00:50:42

to a customer, just sign up.

Vit Muller: 00:50:44

I mean, that, that's pretty cool too.

Vit Muller: 00:50:45

Do you have

William Grader: 00:50:45

Yeah, so we don't have the handwritten machines,

William Grader: 00:50:48

but I'll tell you this story.

William Grader: 00:50:50

Patrick Bet-David, you know him.

Vit Muller: 00:50:54

No.

William Grader: 00:50:55

okay, so he, huge, major podcaster, billionaire,

William Grader: 00:51:01

owns half of the New York Yankees.

William Grader: 00:51:04

the, the dude's amazing in marketing, right?

William Grader: 00:51:07

So his sales floor, we helped set up greeting cards and, we sent out.

William Grader: 00:51:15

Golf balls, laser engraved golf balls with their company logo on it.

William Grader: 00:51:20

And one of the, one of the things that we can do that's super simple

William Grader: 00:51:25

but really effective is you literally just hand write what you wanna say

William Grader: 00:51:29

on the card and take a picture of it and upload that into our system.

William Grader: 00:51:36

And you can use a background removal tool like Canva or BG Remove,

William Grader: 00:51:41

and it looks like you hand wrote it even though we printed it.

William Grader: 00:51:45

But it allows you to do it at scale without needing to

William Grader: 00:51:49

even worry about it at all.

Vit Muller: 00:51:52

So could the message be personal personalized as well,

William Grader: 00:51:56

so you could put Merge fields, you would just have to, normally I

William Grader: 00:51:59

say put like their name on the other side of the card or something, you know what I

Vit Muller: 00:52:04

Right, because it would have to be the same style,

William Grader: 00:52:06

It would've to be the same style.

William Grader: 00:52:08

And, and maybe one day we'll be able to add custom signatures and stuff like that.

William Grader: 00:52:14

But it, that's one simple, easy way to do it.

William Grader: 00:52:18

And still, I mean, it looks, for example, I didn't know for the first two years

William Grader: 00:52:22

that I worked here that I, I thought the bosses here were literally handwriting

William Grader: 00:52:28

a Christmas card to me every year.

William Grader: 00:52:30

But it, it was that good.

William Grader: 00:52:33

It was that good.

William Grader: 00:52:34

I thought they all signed it and I was just like, wow, this is really cool.

William Grader: 00:52:38

Nope, it's printed.

Vit Muller: 00:52:41

And so it's some kind of a different, different color

Vit Muller: 00:52:43

that you use, so it kind of feels a bit more like a re link as

William Grader: 00:52:46

It's a, it's a blue.

William Grader: 00:52:47

technically you could do it with whatever you want, right?

William Grader: 00:52:51

Because you're taking a picture of you writing it.

Vit Muller: 00:52:54

Right.

Vit Muller: 00:52:54

Okay.

Vit Muller: 00:52:55

Yeah, it could be a.

William Grader: 00:52:55

So you could use a blue pen, you could use a black

William Grader: 00:52:58

pen, red, whatever you want.

William Grader: 00:53:00

Take a picture of that, remove the background so it's transparent

William Grader: 00:53:03

and upload that onto the card.

Vit Muller: 00:53:06

Yeah.

Vit Muller: 00:53:07

Oh, that's cool.

William Grader: 00:53:09

Yep.

Vit Muller: 00:53:10

Nice.

Vit Muller: 00:53:10

It's like I, I don't know, my, my head spins with ideas.

Vit Muller: 00:53:13

let's say you go to somebody who, who pissed you off, some really bad customer.

Vit Muller: 00:53:19

And then with those, you just get like half bitten off cookie with a, with a

Vit Muller: 00:53:24

postcard and it's some sort of message and then you smudge the ink on there.

Vit Muller: 00:53:28

It's sorry, I gotta go, I, I gotta eat this cookie.

Vit Muller: 00:53:31

And something.

Vit Muller: 00:53:32

You send it to them just to have them laugh a bit.

Vit Muller: 00:53:34

And maybe you, I.

William Grader: 00:53:36

Oh, there, there's a lot of really funny designs that

William Grader: 00:53:40

we have in our system, and that's something that I do appreciate is.

William Grader: 00:53:45

Yeah, we, we've thought a lot about how, how do you make people laugh, right?

William Grader: 00:53:50

Laughing builds the relationships the quickest.

William Grader: 00:53:53

So

Vit Muller: 00:53:54

So I'm from Czech Republic and there is this business, I heard

Vit Muller: 00:53:58

about it a while, like it's been years.

Vit Muller: 00:54:00

I don't know if they still exists, whatever.

Vit Muller: 00:54:01

But what they do is they've got relationship with Zoos,

William Grader: 00:54:07

knew you were gonna go there.

Vit Muller: 00:54:09

And they buy the poo, the animal poo.

Vit Muller: 00:54:15

And then on the website is the, the website, let, she says send,

Vit Muller: 00:54:20

send the shit, something like that.

Vit Muller: 00:54:22

And, and check.

Vit Muller: 00:54:23

And basically you can order by, you know, 50 grams whatever, lion's shit,

Vit Muller: 00:54:29

or, or elephant's poo, whatever.

Vit Muller: 00:54:32

It's, it comes nicely packaged with a nice little bow tie and you can

Vit Muller: 00:54:37

send it off to somebody that either just as a fun thing to a mate or

Vit Muller: 00:54:42

somebody that, you know, disgruntled, customer or somebody, you know.

Vit Muller: 00:54:47

Yeah,

Turner Leslie: 00:54:47

we'll just stick to brownies.

Turner Leslie: 00:54:49

We'll go with it.

William Grader: 00:54:51

we'll stick to brownies, but yes, that, that person

William Grader: 00:54:55

made a lot of money with that company.

William Grader: 00:54:57

Actually, I, I read a whole thing on it and I think it is

William Grader: 00:55:01

pretty an interesting model.

William Grader: 00:55:04

but yes, we send good things, things that people definitely want to eat.

William Grader: 00:55:09

and, but you, you can add whatever funny message you want in your greeting card.

William Grader: 00:55:13

That's the beauty, right?

William Grader: 00:55:15

That you, you aren't set to just using our designs.

William Grader: 00:55:19

You can upload whatever design you want.

Vit Muller: 00:55:23

I mean in, in their, in, in their case.

Vit Muller: 00:55:25

I think what was cool about it is that the, some of the proceeds

Vit Muller: 00:55:28

that they make, they fund it back to look after animals and stuff.

Vit Muller: 00:55:32

So that was like, like you send somebody a message, you know what?

Vit Muller: 00:55:35

I like animals more than you.

Vit Muller: 00:55:37

Here's something for you and thank you.

Vit Muller: 00:55:40

Because now we've, helped some reservation in Africa to, look after some animals.

Vit Muller: 00:55:45

Yeah.

Vit Muller: 00:55:46

there you go.

Vit Muller: 00:55:46

Yeah.

Vit Muller: 00:55:46

alright, so I feel like we've unpacked a lot.

Vit Muller: 00:55:51

What have we not talked about when it comes to mailbox power that would

Vit Muller: 00:55:55

be important for people to know?

William Grader: 00:55:57

I think one thought is automations.

William Grader: 00:56:01

What were you gonna say?

William Grader: 00:56:03

I.

Vit Muller: 00:56:03

Yeah, I was gonna say the business models, but I think

Vit Muller: 00:56:05

we dive, dive into business models.

Vit Muller: 00:56:07

We could dive into that bit more, but I think, yeah, let's

Vit Muller: 00:56:10

talk about your automations.

William Grader: 00:56:12

Okay.

William Grader: 00:56:13

you know, with, with direct mail and gifting, I think that

William Grader: 00:56:18

unfortunately it's not always on the forefront of people's minds.

William Grader: 00:56:22

though we feel that it should be right.

William Grader: 00:56:25

It, it doesn't mean it always is.

William Grader: 00:56:27

And you know, thing, little things like setting up a booklet to go out to all

William Grader: 00:56:32

your new customers, well that's only gonna trigger however many new customers

William Grader: 00:56:38

you get couple times a month, more if you're lucky or doing really good.

William Grader: 00:56:43

And so the automations are what I think are really key with our

William Grader: 00:56:49

softwares because you can set up, we have five different automation types.

William Grader: 00:56:55

And with that, you can do general drip automations where day one I send

William Grader: 00:57:01

this and 30 days later I send the next thing and six months I send, the next,

Vit Muller: 00:57:07

you know what would be cool, I, I know we didn't plan for this, but

Vit Muller: 00:57:10

this might put you in a spot a little bit, but could you share your screen

Vit Muller: 00:57:15

and show the backend for the guys?

Vit Muller: 00:57:17

Do you, do you have that ready?

William Grader: 00:57:20

I could, yeah.

Vit Muller: 00:57:21

Like maybe show high level how the workflow and like how that does the,

Vit Muller: 00:57:25

how does the backend of mailbox look like?

Vit Muller: 00:57:27

Just a bit of a product demo, I guess.

Vit Muller: 00:57:28

I don't know.

William Grader: 00:57:29

yeah.

William Grader: 00:57:30

Happy to do it.

Vit Muller: 00:57:32

yeah,

William Grader: 00:57:33

Yeah, let's do it.

Vit Muller: 00:57:34

sweet.

Turner Leslie: 00:57:36

We will narrate it to our, podcast listeners and

Turner Leslie: 00:57:39

show it to our YouTube right.

Vit Muller: 00:57:41

Yeah.

Vit Muller: 00:57:41

Yeah.

Vit Muller: 00:57:42

If you're, if you guys are watching on, apple Podcast, then

Vit Muller: 00:57:44

appreciate you, but obviously you're gonna miss out on the video.

Vit Muller: 00:57:48

switch over to YouTube.

Vit Muller: 00:57:49

or finish, finish listening.

Vit Muller: 00:57:51

Help me with Stutts and then go to YouTube and watch it again.

Vit Muller: 00:57:55

yeah, so there's a little button there.

Vit Muller: 00:57:56

We're on Riverside, so there's a little thing, if you can see there Will,

William Grader: 00:58:01

turning on my system settings.

Vit Muller: 00:58:03

by the way, guys, this is completely unprepared.

Vit Muller: 00:58:05

I know this episode is to, you know, is to, is to promote mailbox power.

Vit Muller: 00:58:09

There's shameless plug there at the end as well, but this was not prepared.

Vit Muller: 00:58:13

let's see how, how William goes.

Turner Leslie: 00:58:16

Yeah, we weren't aware.

Turner Leslie: 00:58:17

We're gonna be able to show off our catalog and stuff too,

Turner Leslie: 00:58:19

so we'll have to do that with

Vit Muller: 00:58:21

Ah, sweet.

Turner Leslie: 00:58:22

minute or

William Grader: 00:58:23

I'm not, I'm not gonna be able to Turner can you, can you do it?

William Grader: 00:58:27

I, I would have to end the window to restart because brand new MacBook, that's

William Grader: 00:58:32

what I get for just buying a new MacBook.

Turner Leslie: 00:58:35

I will quickly pull it up, getting

William Grader: 00:58:38

But yeah, our automations I think are really key because it allows

William Grader: 00:58:43

you to integrate with other systems.

William Grader: 00:58:46

You know, obviously we have a Zapier integration, so you can connect

William Grader: 00:58:50

with almost anything at that point.

William Grader: 00:58:52

But even for all the go high level people, you can do stuff simple, whatever trigger

William Grader: 00:58:59

you want, and that can trigger the action to send the contacts into our system.

William Grader: 00:59:04

Right?

William Grader: 00:59:04

So our integration is pretty simple in the sense that in our software it's just.

William Grader: 00:59:11

Setting up the automation for what you wanna send.

William Grader: 00:59:14

And in high level you're just saying, I want to send to this person.

William Grader: 00:59:20

Right?

William Grader: 00:59:20

This person goes to this automation and mailbox power.

William Grader: 00:59:24

So

Vit Muller: 00:59:24

Right.

Vit Muller: 00:59:25

so on the high level side, it's about how you configure the, the

Vit Muller: 00:59:27

trigger, and then it's a web hook, or you got a, you got a native.

William Grader: 00:59:32

it's an actual action in, in the workflow builder.

William Grader: 00:59:35

Yeah.

Vit Muller: 00:59:36

Okay, so you are in the up marketplace, basically.

Vit Muller: 00:59:39

And then

William Grader: 00:59:39

yeah.

William Grader: 00:59:39

We've got 6,000 installs from what I saw last, which is pretty cool.

William Grader: 00:59:45

here we go.

William Grader: 00:59:46

Thank you, Turner.

William Grader: 00:59:48

Can I, can I take control of his screen?

William Grader: 00:59:51

Is that a thing?

William Grader: 00:59:52

Maybe not.

Vit Muller: 00:59:53

unfortunately.

William Grader: 00:59:54

Okay.

William Grader: 00:59:54

No worries.

William Grader: 00:59:56

Turner, you're the man.

William Grader: 00:59:58

Just show, just show him, a general drip automation, if you've got one.

Turner Leslie: 01:00:02

Okay, and then I'll show real quick, I'm just gonna show

Turner Leslie: 01:00:05

our catalog too, just to, I know we kind of breached or ran over this,

Turner Leslie: 01:00:08

but plenty of stuff you're gonna be able to send here in Mailbox Power.

Turner Leslie: 01:00:13

we showed off all of our brownies and cool stuff, but, lots of stuff.

Vit Muller: 01:00:17

Popcorn.

Vit Muller: 01:00:18

Yeah.

Vit Muller: 01:00:18

For those guys, if you're still on, on apple Podcast.

Vit Muller: 01:00:20

I'm gonna, I'm gonna add a little commentary here.

Vit Muller: 01:00:22

So what we're looking at here is a, is a, is a page with products.

Vit Muller: 01:00:25

So we got postcards, greeting note cards, brownies, cookies, candy,

Vit Muller: 01:00:29

popcorn treats, t-shirts, booklets.

Vit Muller: 01:00:32

We got some chopping boards.

Vit Muller: 01:00:34

We got a ton of stuff here.

Vit Muller: 01:00:35

Wow.

Turner Leslie: 01:00:37

Yes, we like to have just the stuff that you wanna send

Turner Leslie: 01:00:39

and not stuff they wouldn't want send.

Turner Leslie: 01:00:41

lots of good stuff.

Turner Leslie: 01:00:42

I forget yet.

Turner Leslie: 01:00:43

some of you can't see this, so you're gonna have to either listen

Turner Leslie: 01:00:46

on, on here and go watch as well.

Turner Leslie: 01:00:48

okay, well, where do we wanna go On a missions?

William Grader: 01:00:50

and also to point out there's 10 to 15 products inside

William Grader: 01:00:54

of each of those categories too.

William Grader: 01:00:56

So it's, it's not just those

Vit Muller: 01:00:58

There's more variables you can choose, colors, whatever.

Vit Muller: 01:01:00

Okay,

William Grader: 01:01:01

well.

William Grader: 01:01:01

No, I'm saying as far as the products go, that's just you click into the ger, you

William Grader: 01:01:06

know, the kitchen and home and there's 15

Vit Muller: 01:01:10

Oh,

William Grader: 01:01:11

in kitchen and

Vit Muller: 01:01:11

oh, okay.

Vit Muller: 01:01:12

Yeah, yeah, yeah.

Vit Muller: 01:01:12

Okay.

Vit Muller: 01:01:12

So what would, oh, yeah.

Vit Muller: 01:01:14

Okay, cool.

Vit Muller: 01:01:14

Oh, that's, that's tons.

William Grader: 01:01:15

we literally have like over a hundred different products.

Vit Muller: 01:01:19

hang on.

Vit Muller: 01:01:19

So you got postcards, greeting notes, cards, brownies, t-shirts,

Vit Muller: 01:01:23

booklets, letters, flyers.

Vit Muller: 01:01:24

Certificates, drinkware, golf and outdoors.

Vit Muller: 01:01:27

Journals and pens, kitchen and home travel, print and stick gadgets,

Vit Muller: 01:01:33

packaging books, kit, gift cards.

Vit Muller: 01:01:36

Let's go to gadgets.

Vit Muller: 01:01:37

I'm curious what, what do we have there?

Turner Leslie: 01:01:39

So we just came out with these emergency knives,

Turner Leslie: 01:01:43

so you can pop it open, you got a, a seat, pel, a cutter, you got

Turner Leslie: 01:01:48

something that can break the window.

Turner Leslie: 01:01:49

So

William Grader: 01:01:50

breaker.

William Grader: 01:01:50

Yep.

Turner Leslie: 01:01:51

it's not just a, that.

William Grader: 01:01:52

can your own logos and whatever you want on.

Turner Leslie: 01:01:55

Yeah.

Vit Muller: 01:01:56

Laser engraved, salt and pepper grinders.

Vit Muller: 01:01:59

Are these like those battery powered ones?

Turner Leslie: 01:02:01

Mm-hmm.

Vit Muller: 01:02:02

Yeah.

Vit Muller: 01:02:02

Cool.

Vit Muller: 01:02:03

Because I mean, this is the important bit, right?

Vit Muller: 01:02:05

Like you wanna have enough variety.

Vit Muller: 01:02:06

Because if I've got a customer and they, if my lifetime, customer

Vit Muller: 01:02:11

lifetime is say five years, I want to like, keep us sending those

Vit Muller: 01:02:14

gifts to like the next level.

Vit Muller: 01:02:16

Like just keep over.

Vit Muller: 01:02:17

Overdelivering laser engraved black leather wallet is, are these like the ones

Vit Muller: 01:02:22

that you can put your credit cards in?

Vit Muller: 01:02:23

Like those metal NFC protected And it's encased in this like a leather.

Vit Muller: 01:02:29

Oh, nice.

Vit Muller: 01:02:29

Yeah.

Vit Muller: 01:02:29

That's cool.

Vit Muller: 01:02:30

What's that?

Vit Muller: 01:02:31

What's that thing on the right?

Vit Muller: 01:02:32

Hang on.

Vit Muller: 01:02:32

What's that?

Vit Muller: 01:02:32

What's that?

William Grader: 01:02:33

Phone and tablet holder.

Vit Muller: 01:02:35

yeah.

Vit Muller: 01:02:36

Foldable foldable mobile device holder.

Vit Muller: 01:02:41

Okay

William Grader: 01:02:41

you can set your phone or your tablet in there, whether

William Grader: 01:02:44

it's sitting on your table or, or on a plane or whatever you want.

Vit Muller: 01:02:50

Ah, yeah, that's cool.

Vit Muller: 01:02:51

I like that.

Vit Muller: 01:02:51

Yeah, that's, that's a use case.

William Grader: 01:02:53

Yep.

Turner Leslie: 01:02:53

People love those.

Turner Leslie: 01:02:55

So yeah, lots of good stuff.

Vit Muller: 01:02:58

yeah, definitely.

Turner Leslie: 01:03:00

Alright, we want automations will

William Grader: 01:03:02

Yeah.

William Grader: 01:03:02

I go to my campaigns and saved automations.

Turner Leslie: 01:03:05

saved animation.

Turner Leslie: 01:03:06

There we go.

Turner Leslie: 01:03:07

We'll try to, narrate this as well.

William Grader: 01:03:10

let's open up the sample paper pack automation.

Vit Muller: 01:03:14

these are automations that you already preset.

Vit Muller: 01:03:16

Obviously.

Vit Muller: 01:03:17

Normally when you log in, there'd be, it'd be blank, in which case

Vit Muller: 01:03:19

you click that top right corner button, create new automation, right?

Vit Muller: 01:03:23

and then go from there.

Vit Muller: 01:03:25

So what do we have here?

William Grader: 01:03:26

Yeah.

William Grader: 01:03:27

Let's click manage shipments right there.

William Grader: 01:03:29

Configure managed shipments.

William Grader: 01:03:32

This pulls us into the automations that you've already built, but this

William Grader: 01:03:35

is an example of, you know, if we like you, we'll send you a sample

William Grader: 01:03:39

pack with all of our stuff and

Vit Muller: 01:03:42

Oh, so you go to, you itemize all the different products that

Vit Muller: 01:03:46

are gonna be part of that shipment, going out to the person, so you

Vit Muller: 01:03:49

can have more than, more than one.

Vit Muller: 01:03:50

In which case this would go in what, in one big box where it's all in there?

William Grader: 01:03:54

Yeah.

William Grader: 01:03:54

Yep, exactly.

William Grader: 01:03:55

So you, you can do separate shipments, which tells us you

William Grader: 01:03:59

want those things sent separately.

William Grader: 01:04:01

And you

Vit Muller: 01:04:01

can you set up, can you, okay.

Vit Muller: 01:04:03

Yeah, you can, yeah.

Vit Muller: 01:04:04

Stagger them

William Grader: 01:04:05

can put wait periods in between.

William Grader: 01:04:07

and then you can also just send multiple items together like we're showing here.

William Grader: 01:04:12

But this is an example of all of our print materials.

William Grader: 01:04:15

so we've got our giga gram click on that picture of the giga gram for me.

William Grader: 01:04:21

So this is our eight eight by 11.

William Grader: 01:04:25

it's basically the size of a piece of paper, but think,

William Grader: 01:04:28

think greeting card, but giant.

William Grader: 01:04:31

So it's, it's a huge greeting card

Vit Muller: 01:04:34

A four a a, like a four size.

William Grader: 01:04:37

Yeah.

William Grader: 01:04:37

Correct.

William Grader: 01:04:38

And, and so the cool part about that is that, they come

William Grader: 01:04:42

in a custom envelope as well.

William Grader: 01:04:44

So like you can print your own custom design even for the envelope that

William Grader: 01:04:49

it's sent in, which is really cool.

William Grader: 01:04:51

So if you're really wanting to make a big statement, that's,

William Grader: 01:04:54

that's a great way to do it.

William Grader: 01:04:55

next down, we've got the small and large postcards that you can send.

William Grader: 01:05:00

we've got our greeting cards.

William Grader: 01:05:03

We've got, the greeting cards are four-sided and those come in a custom

William Grader: 01:05:07

envelope with handwritten font.

William Grader: 01:05:10

the, so do the pearl five by seven flat cards.

William Grader: 01:05:13

Those are like really highend cards, like if you wanted to do wedding

William Grader: 01:05:17

invitations or things like that where you really wanna make that statement.

William Grader: 01:05:22

we've also

Vit Muller: 01:05:22

Is it?

Vit Muller: 01:05:23

Is it, is it like those that have the embossed print donate like a bit

William Grader: 01:05:26

Yeah, exactly.

William Grader: 01:05:28

Yep.

William Grader: 01:05:29

It's called Pearlescent Pearl.

William Grader: 01:05:31

so just a higher quality paper and, and gloss.

William Grader: 01:05:36

and then you've got the same five by seven, but with a custom envelope.

William Grader: 01:05:41

and we've got booklets and yeah, the list goes on and on with all

William Grader: 01:05:44

the cool things we've got here.

William Grader: 01:05:46

But this is an example of an automation where basically you set up what you

William Grader: 01:05:51

wanna send and then whether you're sending something from high level or

William Grader: 01:05:57

you're just using our contact groups.

William Grader: 01:06:00

Our groups are kind of like, think of a smart list or like a bucket where all of

William Grader: 01:06:05

your leads go into, but it allows you to organize those leads so that that smart

William Grader: 01:06:11

list, you can just click a button to enroll into whatever automation you want.

Vit Muller: 01:06:17

Ah,

William Grader: 01:06:17

So it's super simple because you know, hey, I, I've got

William Grader: 01:06:21

my client list right here and maybe I create a new automation a month

William Grader: 01:06:26

down the road and I want those same people to be sent this item.

William Grader: 01:06:31

You just click a button and it enrolls those, all of those contacts

William Grader: 01:06:34

into whatever automation you want.

Vit Muller: 01:06:37

Okay.

Vit Muller: 01:06:37

If you've got a big list, you could be careful what you're clicking on.

William Grader: 01:06:39

You do have to be careful.

William Grader: 01:06:41

Yes.

William Grader: 01:06:42

you know, the.

William Grader: 01:06:43

The, the drip automation is our most common.

William Grader: 01:06:47

That's if you wanna just send one item or you wanna send an item and then

William Grader: 01:06:51

30 days later send the next thing.

William Grader: 01:06:53

we've got birthday and anniversary automations, which those are amazing

William Grader: 01:06:57

because they, they just repeat each year and it triggers eight days

William Grader: 01:07:03

before the birthday or anniversary.

William Grader: 01:07:06

so basically you, when you send the contact over, as long as they have the

William Grader: 01:07:09

birthday or the anniversary date, then our system will trigger eight days

William Grader: 01:07:15

before that birthday or anniversary.

William Grader: 01:07:17

Or you, you can change the, the frequency for how many days before.

William Grader: 01:07:22

for, in the US we just set it to eight because that works anywhere.

William Grader: 01:07:27

But, that's, honestly, it's, it's a great way to be able to.

William Grader: 01:07:32

I always tell people this birthdays and anniversaries, whether it's a

William Grader: 01:07:37

home anniversary for a real estate agent or it's a client anniversary

William Grader: 01:07:41

for a SaaS agency, or it's, you know, thanks for being a valued customer of

William Grader: 01:07:47

ours for a year, whatever anniversary type you want to use for that.

William Grader: 01:07:51

Those are two really amazing touch points throughout the

William Grader: 01:07:55

year that aren't sales pitches.

William Grader: 01:07:58

It's literally just, we're here, don't forget about us.

William Grader: 01:08:02

And if you know, your friend says something about needing a realtor or,

William Grader: 01:08:08

you know, whatever your business is, they think of you and they refer you

William Grader: 01:08:12

naturally because you're staying top of mind with them throughout the year.

William Grader: 01:08:17

so anyways, and then we've got event automations to trigger on a

William Grader: 01:08:20

specific date and nearest neighbor.

Vit Muller: 01:08:23

So what's cool about this is that you could

Vit Muller: 01:08:25

run this totally independently.

Vit Muller: 01:08:27

if you didn't have high level, you could set it up on here and

Vit Muller: 01:08:30

then trigger it differently, through like Zapier or whatever.

Vit Muller: 01:08:33

If you do use high level, like that would be my use case.

Vit Muller: 01:08:35

Could I control it on the back end?

Vit Muller: 01:08:37

Instead of building automations here, I set it all up on

Vit Muller: 01:08:41

higher level side of things.

Vit Muller: 01:08:42

So let's say if I got a SaaS customer, I wanna get them to get something

Vit Muller: 01:08:47

30 days in and then I wanna get them to get something six months in.

Vit Muller: 01:08:51

But maybe before that, before they get to the six months for whatever

Vit Muller: 01:08:56

reason they drop off, then you know, I would wanna remove them.

Vit Muller: 01:09:00

So then they not sitting in some sort of an automation somewhere outside of my GHL.

Vit Muller: 01:09:04

I could do that.

William Grader: 01:09:06

Yeah, so we have actions to not only add, but remove.

William Grader: 01:09:11

hey, if my customer cancels, remove them from this automation.

William Grader: 01:09:15

And yeah, I, I mean, again, in, in mailbox power, you set up

William Grader: 01:09:19

the, the items you wanna send.

William Grader: 01:09:22

And in whatever external system you're using, you're just

William Grader: 01:09:26

adding them to the automation or removing them from the automation.

Vit Muller: 01:09:31

Brilliant.

Vit Muller: 01:09:31

Yeah, so in this case, like probably the drip, the drip one would be like the

Vit Muller: 01:09:34

most, kinda like a generic, which is not using internal mailbox powered triggers.

Vit Muller: 01:09:40

It'd be more like a GHL coming in.

Vit Muller: 01:09:42

And then that one might be just somebody comes into that.

Vit Muller: 01:09:45

You probably have a bit of a buffer just in case you make a mistake, maybe you

Vit Muller: 01:09:48

put a three days delay, things like that.

Vit Muller: 01:09:50

Right.

Vit Muller: 01:09:50

These are like probably good.

Vit Muller: 01:09:52

Let's talk about some good best practices maybe here with frequency and like

Vit Muller: 01:09:57

sweet spot, you know, like how often?

Vit Muller: 01:10:00

Yeah.

Vit Muller: 01:10:00

Do you have something,

William Grader: 01:10:01

Oh, I'll let you Turner.

William Grader: 01:10:03

I was trying to point up.

Turner Leslie: 01:10:04

Oh, I would always, when you come into Mailbox Power for

Turner Leslie: 01:10:07

the first time, your first few days, send yourself something so you can see

Turner Leslie: 01:10:10

exactly how it looks like in the mail.

Turner Leslie: 01:10:13

That way you can all also track how long it takes to get to you too.

Turner Leslie: 01:10:16

The closer you are to Utah the faster it's gonna get to you.

Turner Leslie: 01:10:19

This is where our facility is Faster's gonna get out.

Vit Muller: 01:10:22

You don't have a teleport machine yet,

Turner Leslie: 01:10:24

not yet.

William Grader: 01:10:25

yet.

Turner Leslie: 01:10:25

We're working on it.

Turner Leslie: 01:10:27

We're working on it.

Turner Leslie: 01:10:28

and then also, if you're sending out a postcard, send it to yourself as well.

Turner Leslie: 01:10:32

Test it out, look at it, see what you think.

Turner Leslie: 01:10:35

it's always great to test anything out.

Turner Leslie: 01:10:37

A lot of people, if they're doing swag or things like that, we're like, oh,

Turner Leslie: 01:10:41

I'd, I'd love to test it out, but they're already buying 600 of the thing, right?

Turner Leslie: 01:10:46

And, but with us, if you're just getting, you know, on demand, you

Turner Leslie: 01:10:49

can just buy one thing, test it out.

Turner Leslie: 01:10:50

if you have any doubt at all, send it to yourself first and then send it out.

Turner Leslie: 01:10:54

Or if you're doing any kind of drip, just like you said, Vic, do it a few

Turner Leslie: 01:10:57

days early or do it, you know, whatever.

Turner Leslie: 01:11:00

I was talking to a, a real estate agent and he is I'm

Turner Leslie: 01:11:02

doing a open house in two weeks.

Turner Leslie: 01:11:05

How early should I send this out, send it out, you know, send it out soon

Turner Leslie: 01:11:08

or be prepared, to have a little bit of leeway because, you know, we wanna

Turner Leslie: 01:11:14

be as prepared as you possibly can.

William Grader: 01:11:16

First class sounds fast, but really it's still days, right?

William Grader: 01:11:23

It's still, it's still people running around in a little tiny

William Grader: 01:11:26

truck going house to house.

Vit Muller: 01:11:29

you have, you have weather, planes, can, planes,

Vit Muller: 01:11:31

can't fly, all that things.

Vit Muller: 01:11:33

Yeah.

William Grader: 01:11:33

The, the USPS is pretty quick though with first class mail.

William Grader: 01:11:37

my, the only thing I would say is making sure that probably the most important

William Grader: 01:11:45

part of direct mail is your list.

William Grader: 01:11:49

Your list is literally everything.

William Grader: 01:11:52

You could have the worst design possible and the best list ever,

William Grader: 01:11:59

and convert better than somebody who gets a cold mailing list.

William Grader: 01:12:04

That has nothing to do with anything.

William Grader: 01:12:08

You know, like I, I've seen too many people waste a lot of money sending

William Grader: 01:12:12

to the wrong list, or they upload a list that was theirs and, you know,

William Grader: 01:12:18

half the addresses get returned and then they're upset with us.

William Grader: 01:12:22

And it's well, is it our fault?

William Grader: 01:12:25

I, I don't know that it is.

William Grader: 01:12:27

So that, that's my biggest thing.

William Grader: 01:12:29

Is it, it determines your entire campaign.

Vit Muller: 01:12:33

so that's a good, that's a good point.

Vit Muller: 01:12:35

So like, how well does called outreach perform on this, basically, right?

Vit Muller: 01:12:41

So like you said, so if it's, if they don't know about you, probably

Vit Muller: 01:12:44

not, but like that goes the same as called email outreach, right?

Vit Muller: 01:12:48

the only thing that's gonna determine how well are you gonna crack through

Vit Muller: 01:12:51

is the targeting and the offer

Turner Leslie: 01:12:55

Yeah.

Vit Muller: 01:12:55

and, and targeting the offer and the personalization

Vit Muller: 01:12:58

of that me message.

Vit Muller: 01:13:00

Those, those are the variables that you've got in your control.

Vit Muller: 01:13:02

So if you, and you guys mentioned you've got your own tool that you can scrape

Vit Muller: 01:13:06

database, there's other, other vendors in the market as well that can do that.

Vit Muller: 01:13:09

what, what have you seen working with, of that approach, called outreach?

Vit Muller: 01:13:14

What's been like the,

Turner Leslie: 01:13:15

If I could real quick, I would, I would say, you need to use

Turner Leslie: 01:13:19

mailbox power with your marketing brain.

Turner Leslie: 01:13:21

Just like you would use high level with your marketing brain, right?

Turner Leslie: 01:13:25

as you're gonna send out emails, you wanna be smart with things.

Turner Leslie: 01:13:28

I'm not going to send out thousands of postcards and just send out

Turner Leslie: 01:13:32

something that I thought looked decent and just go for it and go in blind.

Turner Leslie: 01:13:37

you've gotta have that curiosity to have someone look at the card or

Turner Leslie: 01:13:41

the gift and have a call to action if you don't have those two things.

Turner Leslie: 01:13:45

It's not gonna work, right?

Turner Leslie: 01:13:47

And you're not gonna, you're not just gonna go fishing and hope

Turner Leslie: 01:13:50

you're gonna catch all the fish.

Turner Leslie: 01:13:51

You know, you're not gonna open up a webinar and just stare at it and

Turner Leslie: 01:13:55

hope you get conversions right?

Turner Leslie: 01:13:57

You've gotta have the curiosity, the call to action to make it go.

Turner Leslie: 01:14:00

If you're gonna have cold outreach, you gotta have something, you

Turner Leslie: 01:14:03

know, some kind of strategy.

Turner Leslie: 01:14:05

Just like a funnel is.

Turner Leslie: 01:14:06

A funnel is a funnel.

Turner Leslie: 01:14:07

Direct mail and gifting is direct mail and gifting all day long.

Turner Leslie: 01:14:11

But you've gotta have strategy with that.

Turner Leslie: 01:14:14

And just Will said, you have your list, but you also know your list, right?

Turner Leslie: 01:14:18

You, you should hopefully know your list more than anybody else.

Turner Leslie: 01:14:21

And you should know those people as they're probably in your

Turner Leslie: 01:14:24

community, community in that.

Turner Leslie: 01:14:25

And so there is a lot of strategy with this as well.

Turner Leslie: 01:14:30

going forward.

Turner Leslie: 01:14:31

Cold outreach is great.

Turner Leslie: 01:14:32

You just gotta know what you're doing.

Turner Leslie: 01:14:34

Does that make sense?

Turner Leslie: 01:14:35

Will.

William Grader: 01:14:36

Yep.

William Grader: 01:14:36

Abs Absolutely it does.

William Grader: 01:14:38

And you know, one of the things I tell a lot of the people that I meet with is

William Grader: 01:14:44

lead with a greeting card, lead with the greeting card, and then move to postcards.

William Grader: 01:14:50

Don't.

William Grader: 01:14:51

Just send one postcard.

William Grader: 01:14:53

I, I see too many people where they get a cold mailing list, they send one

William Grader: 01:14:59

postcard to 10,000 people, and they're like, why didn't I convert it 10%?

William Grader: 01:15:05

And it's well, okay, first off, you only sent one postcard.

William Grader: 01:15:11

Right?

William Grader: 01:15:11

That's problem number one.

William Grader: 01:15:13

I would rather send multiple touch points to a list of a thousand

William Grader: 01:15:20

people that's targeted than blasting a whole city one time.

William Grader: 01:15:27

consistency that is important.

Vit Muller: 01:15:30

This is cool.

Vit Muller: 01:15:31

So you know, this is you.

Vit Muller: 01:15:32

You don't really hear about this stuff.

Vit Muller: 01:15:33

The nuances of this, because again, this is like an old school way of marketing.

Vit Muller: 01:15:37

We're all kind of digital.

Vit Muller: 01:15:38

So you mentioned interesting things like lead with greeting

Vit Muller: 01:15:41

card and then do postcards.

Vit Muller: 01:15:44

They're both two pieces of paper that end up in a letterbox.

Vit Muller: 01:15:48

What are the nuances here between those two?

William Grader: 01:15:52

yeah, yeah.

William Grader: 01:15:52

No, good question.

William Grader: 01:15:53

So the difference is that when you're going through your, your stack of mail

William Grader: 01:15:59

and you've got Bill, bill, bill, think, think about a greeting card, right?

William Grader: 01:16:07

You're intrigued and you're gonna have to set down your stack of mail

William Grader: 01:16:11

so that you can rip it open, right?

William Grader: 01:16:15

So now you're fully engaged with this.

William Grader: 01:16:19

You rip it open, you pull the card out, you look at the look at the

William Grader: 01:16:24

front, open it up, you're reading it.

William Grader: 01:16:29

Maybe look at the back if we get you.

William Grader: 01:16:32

That's interesting.

William Grader: 01:16:33

if you've got a QR code there, now I'm scanning QR code.

William Grader: 01:16:37

Go into your website.

William Grader: 01:16:38

You're engaged with something for minutes, like

Vit Muller: 01:16:42

So is it like the greeting card is inside an envelope, whereas

Vit Muller: 01:16:45

postcard is just kind of on its own?

Vit Muller: 01:16:47

It's not in it.

William Grader: 01:16:48

A postcard is just a card which somebody

William Grader: 01:16:51

can just quickly go through.

William Grader: 01:16:54

So if, if you don't have that instant eye catching, then it's gonna be

William Grader: 01:17:00

a little more difficult, right?

William Grader: 01:17:01

You have to know what you're doing with messaging and, and imagery

William Grader: 01:17:04

and, and all sorts of stuff.

William Grader: 01:17:06

Whereas if you get that initial engagement, you get those few

William Grader: 01:17:10

minutes with that person off the greeting card initially.

William Grader: 01:17:14

Now, suddenly the second and third touchpoint with postcards,

William Grader: 01:17:19

they recognize the brand again.

Vit Muller: 01:17:21

Right.

William Grader: 01:17:22

It's, it's syncing up, right?

William Grader: 01:17:24

And then they see your emails that match, and then they see your Facebook ads.

William Grader: 01:17:28

That match and the consistency in branding starts really working across the board.

William Grader: 01:17:35

So that, that's why I say that is because it's a little, it's, it's

William Grader: 01:17:39

harder going the other direction.

Vit Muller: 01:17:42

Yeah.

Vit Muller: 01:17:43

Brilliant.

Vit Muller: 01:17:44

No, that makes a lot of sense.

Vit Muller: 01:17:45

Oh, there you go.

Vit Muller: 01:17:45

I learned something new today.

Turner Leslie: 01:17:48

You also get, you also get a certain amount of greeting cards each

Turner Leslie: 01:17:51

month that you automatically get to use.

Turner Leslie: 01:17:54

which is also nice as well.

Turner Leslie: 01:17:56

Nice as well.

Vit Muller: 01:17:56

Okay, so I think this is a good segue into talking

Vit Muller: 01:17:58

about like the pricing, the plans.

Vit Muller: 01:18:01

So you, what you mentioned is some sort of credits.

Vit Muller: 01:18:03

can we dive into that?

Vit Muller: 01:18:04

And we have a special offer for you guys as well, so we'll,

Vit Muller: 01:18:06

we'll show you that in a second.

William Grader: 01:18:08

Yeah, the, the pro plan, they get 50 greeting cards

William Grader: 01:18:12

included in their membership each month.

William Grader: 01:18:15

And the executive membership, they get 200.

Vit Muller: 01:18:19

Clever.

Vit Muller: 01:18:19

Okay.

Vit Muller: 01:18:20

So what you've done is, we know it like the best business model

Vit Muller: 01:18:23

is monthly recurring revenue with traditional print, printers.

Vit Muller: 01:18:27

You know, it's usually per order, but you want to be sustainable business too.

Vit Muller: 01:18:31

So I think this is a clever thing where you create these plans.

Vit Muller: 01:18:34

Because for, for as a strategy, it goes both ways.

Vit Muller: 01:18:38

Like you should be do once you commit, like you should be doing it.

Vit Muller: 01:18:41

not just double in or my initially my double in, but once you commit,

Vit Muller: 01:18:45

like you should be sending out.

Vit Muller: 01:18:46

So it's kind of, you're paying in monthly and it's prompting

Vit Muller: 01:18:49

you, like you, you should use it.

Vit Muller: 01:18:50

Otherwise you wasting money.

Vit Muller: 01:18:52

Yeah.

Vit Muller: 01:18:52

Cool.

William Grader: 01:18:52

Exactly, exactly.

William Grader: 01:18:54

You.

Vit Muller: 01:18:54

Turner, you're looking for pricing or something, right?

Turner Leslie: 01:18:57

Yeah, my internet is fantastic today.

Turner Leslie: 01:19:00

Lemme see.

Turner Leslie: 01:19:00

There we go.

Turner Leslie: 01:19:01

We got it going.

Vit Muller: 01:19:03

you could pull up my page if you want,

Turner Leslie: 01:19:05

We go,

Vit Muller: 01:19:06

but that, that probably doesn't have enough info on that.

Turner Leslie: 01:19:09

right there we go.

Turner Leslie: 01:19:11

That'll

Vit Muller: 01:19:11

All

Turner Leslie: 01:19:11

there.

Turner Leslie: 01:19:12

So actually just redid the, the look of all of our sites recently.

Turner Leslie: 01:19:18

So if you seen our stuff in the past, it's a little bit different

Turner Leslie: 01:19:21

now, but here you'll see with our pro and the executive plan.

Turner Leslie: 01:19:25

So it all kind of apparent depends on where you are at in your business

Turner Leslie: 01:19:28

and your usage, but you'll see here.

Turner Leslie: 01:19:31

so it also shows down here with what everything includes.

Vit Muller: 01:19:35

Yeah.

Vit Muller: 01:19:35

Do you wanna run, run through it so the guys listening.

Turner Leslie: 01:19:38

for sure.

Turner Leslie: 01:19:38

Yes.

Turner Leslie: 01:19:39

I keep on forgetting, are we on YouTube or No, I'm definitely narrating.

Turner Leslie: 01:19:43

so on the pro plan, you're gonna be able to send at your get, Free, greeting cards.

Turner Leslie: 01:19:48

You get 50 free every month no matter what.

Turner Leslie: 01:19:50

You get those, so send those out.

Turner Leslie: 01:19:52

You might as well.

Turner Leslie: 01:19:53

you are paying the postage on these cards, but it's awesome.

Turner Leslie: 01:19:56

You're able to send out as many of those as you want, able to do the

Turner Leslie: 01:19:59

birthday and anniversary auto, automated mailings you have next day of business.

Turner Leslie: 01:20:04

send outs.

Turner Leslie: 01:20:05

You can put in all your contacts in the system, unlimit, bit of contacts,

Turner Leslie: 01:20:09

and you can able to send out gifts.

Turner Leslie: 01:20:12

on the executive plan, you're gonna have wholesale pricing on this plan

Turner Leslie: 01:20:15

here on the right side, as we will.

Turner Leslie: 01:20:18

So we'll segment over here.

Turner Leslie: 01:20:19

and again, if you have any questions on our pricing, it's

Turner Leslie: 01:20:22

just mailboxpower.com/pricing.

Turner Leslie: 01:20:25

So you'll see that there.

Turner Leslie: 01:20:26

and then going over to our executive plan, you're able to have everything

Turner Leslie: 01:20:29

from the pro, to the executive here.

Turner Leslie: 01:20:32

so all the automations with the birthday and the anniversary,

Turner Leslie: 01:20:36

all the contacts in there.

Turner Leslie: 01:20:38

Wholesale pricing.

Turner Leslie: 01:20:39

So you gonna have the best pricing on all of our gifts.

Turner Leslie: 01:20:43

dynamic QR code, we talked about that earlier.

Turner Leslie: 01:20:45

Someone scans that QR code, you're able to get a text back with all the information.

Turner Leslie: 01:20:49

that thing is amazing.

Turner Leslie: 01:20:52

will, do you want to hit on the AI prospecting real quick?

William Grader: 01:20:56

yeah, yeah, I can do that.

William Grader: 01:20:58

Absolutely.

William Grader: 01:20:58

So the AI prospecting, we've got three different.

William Grader: 01:21:04

Campaign types.

William Grader: 01:21:06

you get the visitor reveal on the pro plan, which is our

William Grader: 01:21:10

website, scraping software.

William Grader: 01:21:12

So somebody goes to your website, whether they opt in or not.

William Grader: 01:21:16

We can scrape all of their information and when I say all of their

William Grader: 01:21:20

information, I mean income levels and credit scores and home values,

William Grader: 01:21:26

and the how much square footage and your dog's last name, the list.

William Grader: 01:21:32

So we can basically get everything.

William Grader: 01:21:35

then you've got the, visitor reveal and the intent finders.

William Grader: 01:21:39

What is included on the executive plan.

William Grader: 01:21:43

So, the intent finder is really interesting because basically

William Grader: 01:21:48

we're able to get data from internet service providers.

William Grader: 01:21:53

So when people search for specific keywords on their home internet.

William Grader: 01:21:59

We can actually scrape that, right?

William Grader: 01:22:01

So if they, if, if I'm a realtor and I wanna, you know, get a targeted list

William Grader: 01:22:09

of people searching on their internet for just listed homes, those three

William Grader: 01:22:15

keywords, when somebody searches for the keywords just listed homes or sell

William Grader: 01:22:20

my home, or you know, whatever it might be, you can actually scrape that person

William Grader: 01:22:26

as a lead because we buy that data direct from the ISP, and then you get

William Grader: 01:22:32

all of their information, including their dog's last name, and then you

William Grader: 01:22:36

can send them a postcard automatically through our software as well,

Vit Muller: 01:22:42

Dog's last name.

Vit Muller: 01:22:43

It sounds too good to be true, mate.

Turner Leslie: 01:22:45

Pretty legit.

Turner Leslie: 01:22:46

We have tons of, tons of users that are using it and loving it.

Turner Leslie: 01:22:50

So it, it's pretty awesome.

Vit Muller: 01:22:52

This seems like this whole another episode is you just open

Vit Muller: 01:22:56

another, another topic altogether no, no,

Turner Leslie: 01:22:59

I'll just, tell a little bit more here.

Turner Leslie: 01:23:01

You also get on the executive plan, you get 20 greeting, or sorry, 200 greeting

Turner Leslie: 01:23:06

cards that you're able to just send out.

Turner Leslie: 01:23:07

So you might as well send out all those every month.

Turner Leslie: 01:23:10

Or send those to you, whatever you want.

Turner Leslie: 01:23:12

and then you have five free, coffee mugs that you can send

Turner Leslie: 01:23:16

out automatically as well.

Turner Leslie: 01:23:18

So maybe you have at least five new customers that, that you get every month.

Turner Leslie: 01:23:22

You can have those automatically sent out as well.

Turner Leslie: 01:23:25

we, one thing we forgot to mention, I think, is we have a,

Turner Leslie: 01:23:28

a custom list builder as well.

Turner Leslie: 01:23:31

so you can go in and if you wanted to, just will talked about, find this many

Turner Leslie: 01:23:36

people in this zip code, you can pull a whole list of people, and have all

Turner Leslie: 01:23:40

those contacts go into your account too.

Turner Leslie: 01:23:41

So we do a lot of really cool things.

Turner Leslie: 01:23:44

Just wanna make sure you knew all of them.

Turner Leslie: 01:23:46

But something just to, to bookend all of that, we have, a, onboarding

Turner Leslie: 01:23:51

for all of our new users.

Turner Leslie: 01:23:53

And so we've told you a lot today, maybe a little bit, appeal to

Turner Leslie: 01:23:58

you or all of it, or maybe you just need a little bit right now.

Turner Leslie: 01:24:01

our onboarding calls are amazing and we help you out with a ton of it.

Turner Leslie: 01:24:06

in that hour that we work with you, with and and beyond, we

Turner Leslie: 01:24:08

have tons of awesome support and so we're ready to help you out.

Turner Leslie: 01:24:12

We're ready to help you succeed and, and really take this thing on.

Vit Muller: 01:24:16

Brilliant.

Vit Muller: 01:24:17

so we've negotiated a special offer for you guys.

Vit Muller: 01:24:22

like anything in business, it's good to make a well-informed decision.

Vit Muller: 01:24:27

And when it comes to stuff like that, there's nothing better than trial it

Vit Muller: 01:24:30

out before you kind of fully commit.

Vit Muller: 01:24:33

So what I've been able to work out for you guys is those plans that Turner went over.

Vit Muller: 01:24:41

They're monthly plans, but if you wanted to like, kind of double and give

Vit Muller: 01:24:48

it a spin, then you can sign up for one of those two plans for 90 days.

Vit Muller: 01:24:55

I'll, I'll share a screen, Alright, if you head over to highlevelexperience.com/

Vit Muller: 01:25:02

mailboxpower, you'll get to this page, you'll see my face on it,

Vit Muller: 01:25:07

and, and you can have a quick read through basically all the, all the

Vit Muller: 01:25:12

features and benefits of the program.

Vit Muller: 01:25:14

And then down the bottom you'll see there's two offers for you guys.

Vit Muller: 01:25:18

So the pro gifting plan, you actually have it for 90 days, which is.

Vit Muller: 01:25:24

Actually really generous.

Vit Muller: 01:25:26

I don't, I don't even, I don't know if you guys are even breaking even on

Vit Muller: 01:25:28

this, but, it is, yeah, very generous.

Vit Muller: 01:25:31

So thanks for that.

Vit Muller: 01:25:32

so yeah, so you guys can sign up for $225 for 90 days.

Vit Muller: 01:25:36

You get access to all these features that are listed here.

Vit Muller: 01:25:39

You sign up and obviously the idea is that use it, see how it's performing,

Vit Muller: 01:25:44

see how it's helping you amaze new customers, helps with retention,

Vit Muller: 01:25:48

helps with generating new referrals.

Vit Muller: 01:25:50

So many different things.

Vit Muller: 01:25:51

We've talked about it already.

Vit Muller: 01:25:53

or if you wanna take it up a spin, then you can also try to

Vit Muller: 01:25:57

wholesale executive plan instead, which is $449 for 90 days as well.

Vit Muller: 01:26:04

And, and you get a bunch of extra stuff on that one too.

Vit Muller: 01:26:08

So it's, that's the offer, available to you guys at

Vit Muller: 01:26:11

highlevelexperience.com/mailboxpower.

Vit Muller: 01:26:15

You know, I always try and work something out for you guys.

Vit Muller: 01:26:18

You've been listeners of this podcast and I really appreciate that.

Vit Muller: 01:26:21

you've been with me on this ride for a while, and, so always trying to

Vit Muller: 01:26:23

work something out for everybody.

Vit Muller: 01:26:25

if this makes sense, I invite you to check it out.

Turner Leslie: 01:26:28

Yeah.

Turner Leslie: 01:26:29

And I wanted to, we talked to Vit at the event and he told us

Turner Leslie: 01:26:34

everything that he does, and he shares all these awesome messages

Turner Leslie: 01:26:36

like, Hey, we're gonna hook you up.

Turner Leslie: 01:26:38

We're gonna build you a funnel.

Turner Leslie: 01:26:39

And, to show you this awesome offer, you're basically almost gonna

Turner Leslie: 01:26:42

get a free month of mailbox power with that, with how it works out.

Turner Leslie: 01:26:46

And so use that link.

Turner Leslie: 01:26:47

That's, that's an awesome offer with those three months.

Turner Leslie: 01:26:50

See what you think.

Turner Leslie: 01:26:51

You're gonna love it.

Turner Leslie: 01:26:53

And again, you're gonna get an, an onboarding call right at the start there.

Turner Leslie: 01:26:56

We can get you on that onboarding call the next day, even.

Turner Leslie: 01:27:00

Really get you using the system, get your contacts in mailbox power, send you

Turner Leslie: 01:27:03

something right off the bat so you can see what it's all and then get you sending out

Turner Leslie: 01:27:07

some stuff to, to your, your users too.

Turner Leslie: 01:27:10

and ask us questions.

Turner Leslie: 01:27:11

Will and I are at everyone's disposal.

Turner Leslie: 01:27:13

We love helping out our people and helping you succeed.

Turner Leslie: 01:27:16

And, right, and and again, the high level community has done a lot for us.

Turner Leslie: 01:27:20

We'd love to help out as well.

Turner Leslie: 01:27:22

And, here for all the users.

Turner Leslie: 01:27:23

So go click on Vit's link let's do this thing.

Vit Muller: 01:27:26

Thank you guys so much.

Vit Muller: 01:27:27

And guys, look, we're now well into 2026.

Vit Muller: 01:27:31

So you know, if you've been thinking about doing something differently

Vit Muller: 01:27:35

in your business to see if you can move it up the next, next level.

Vit Muller: 01:27:38

This could just be that.

Vit Muller: 01:27:40

So give it a spin highlevelexperience.com/mailboxpower.

Vit Muller: 01:27:45

All the inputs there.

Vit Muller: 01:27:47

Like Turner said, they've got a great onboarding and I think.

Vit Muller: 01:27:50

You've got nothing to lose and everything to gain really.

Vit Muller: 01:27:53

it's a great offer, fellas.

Vit Muller: 01:27:55

Thank you so much.

Vit Muller: 01:27:56

we're at 90 minutes, so you've, you've reached a, you've

Vit Muller: 01:27:59

reached a gold mark here.

William Grader: 01:28:01

Love it.

Vit Muller: 01:28:02

Thank you so much for, you know, sharing your, your story,

Vit Muller: 01:28:05

your journey, talking to our audience about mailbox power and all the amazing

Vit Muller: 01:28:10

opportunities and business models and strategies that can be done with it.

Vit Muller: 01:28:14

I think it's a great product for me being in Australia.

Vit Muller: 01:28:17

I will definitely be looking into this at those type of

Vit Muller: 01:28:20

products that will make sense.

Vit Muller: 01:28:22

there you have, and other customer there waiting.

Vit Muller: 01:28:25

but yeah, thank you so much.

Vit Muller: 01:28:26

If, there was like one final piece of advice that you'd like to pass

Vit Muller: 01:28:29

on to all the highlevelers listening now would be a good moment and you

Vit Muller: 01:28:34

can, whoever wants to go first.

Turner Leslie: 01:28:36

I would just say this is the best way to take

Turner Leslie: 01:28:40

your business to the next level.

Turner Leslie: 01:28:41

we wanna help you out as soon as possible.

Turner Leslie: 01:28:43

So do this, you know, you've been needing to help out your customers and

Turner Leslie: 01:28:47

thank 'em throughout the whole year.

Turner Leslie: 01:28:48

You know, you need to, so let's just do it.

William Grader: 01:28:51

It's, it's amazing what a simple thank you can do.

William Grader: 01:28:56

And I think that, with your agency, it's about building relationships.

William Grader: 01:29:02

I remember that I literally had customers where they wouldn't even use our CRM, they

William Grader: 01:29:08

would just wanna show up because we did a weekly zoom call where we all talked

William Grader: 01:29:14

and learned and, and trained, right.

William Grader: 01:29:17

And I think that building your community is so much more than just,

William Grader: 01:29:22

what we normally think it is, right?

William Grader: 01:29:24

And so build those relationships and, and it will pay you back.

William Grader: 01:29:29

So thank you.

William Grader: 01:29:30

Thanks for having us Vit..

Vit Muller: 01:29:31

Thanks guys, and thank you guys for listening as

Vit Muller: 01:29:34

well, to today's episode on the High Level Experience Podcast.

Vit Muller: 01:29:37

If you've enjoyed today's episode, then please share it with your fellow agency

Vit Muller: 01:29:41

mates and other high levelers that you think would also benefit from listening.

Vit Muller: 01:29:44

You know, there's people joining high level all the time.

Vit Muller: 01:29:47

There are newbies and, you know, learning high level at this point.

Vit Muller: 01:29:51

It's almost like you need to study university because there's

Vit Muller: 01:29:53

so many features and benefits and it's easy to get overwhelmed.

Vit Muller: 01:29:56

you know, if you know a man who just sign up, just get 'em to listen to the podcast.

Vit Muller: 01:30:00

We've got amazing guests every week sharing strategies,

Vit Muller: 01:30:03

that are easy to apply.

Vit Muller: 01:30:05

and also for show notes, links and extra tips to help you grow your

Vit Muller: 01:30:08

agency or your SaaS with high level, please go to highlevelexperience.com.

Vit Muller: 01:30:12

Thank you guys, and have a great rest of your day, everybody.